Question about Kenmore Elite 22.4 cu. ft. Bottom Freezer Refrigerator with Adjusta Cube Ice Maker

1 Answer

Kenmore Elite refrigerator 795.775.62600

Ice maker is not making ice...the water dispenser is working fine...the ice try not filling up..

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  • Anonymous Nov 14, 2008

    Same problem , 21 days after 1 year extended warrenty ran out , ice maker quits ,Called sears , sorry , you need to take out a new service agreement for onlt $251.99 .Then you can call Sears and they will send a tech out 2 times , one to dignose the problem then a week later fix it ,some time betwween 8AM and 1 PM .don't go to work cause there coming to fix their junk. My Elite didn;t work the day it was hooked up by there techs , mother brain was shot, right out of the box.Bought all new appliances when remodeled , over the range microwave ,didn't work out of the box, repaced with new one , less than 40 days ago, and $222.00 in parts she is up and running again.Lucky for me , there was a little over a week left on the warranty. My wife and I are sick over these failures of Kenmore products, which at one time was a very good house hold name.I'm afraid that it has only began and there's more to come . After reading all the problems that this Elite Trio has needless to say ,there will never be another Kenmore product bought by me in my life time.Sears needs to step up to the plate and admit that this thing is JUNK and do something to save face and not try to sell more protection agreements.

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  • Expert
  • 62 Answers

Make sure the ice maker is turned on, push and hold the little round button on the front for 15 seconda and see if it starts up an cycles. Also check to make sure the fill tube isn't clogged to the ice maker and another thing to check is the water valve.

Posted on Sep 06, 2008

5 Suggested Answers

  • 128 Answers

SOURCE: Refrigerator does not produce ice or water.

If you have both ice and water stopping you have a water supply issue.

Water enters under city pressure through an eighth inch supply line.

Start simple and work from there.

If the fridge was moved the line can get kinked. Slide the fridge out and check you have water to it. You can loosen the supply line connection just a little and you should see water leaking. If not it is a plumbing issue in the house. Most likely a the supply line is kinked or possibly someone closed the shutoff valve to the fridge.

OK so we have water to the fridge.

Water comes in and connects to a water filter and then to the door.

If the filter is badly clogged it can cause low pressure to the door and that would cause the problem. Check the filter.

If no go still then check where the water is stopping.

Remove the from cover from under the unit. That is the plastic grate at the bottom of the fridge. It will just pull off but be gentle and take your time so as not to break anything.

Water supply will run through a clear plastic hose. It runs to the filter then to the bottom of the freezer door and up through the door.

You can sometimes see where the water has stopped and clear or replace parts as needed.

There is a connection just before entering the door from the filter. You can loosen that to see if you have water to that point.

If you have water past the filter the problem is in the ice maker and water supply inside the freezer door. Water can leak here, expand, and crack plastic parts easily.

If there is water to the door then you need to dig into that. This gets a little more complex to describe but in short take the ice maker out and check for water supply or broken parts. The problem is probably before the ice maker as your water in the door is not working. This indicates it is not just the ice maker.

Hope this helps.

Posted on Mar 12, 2010

  • 1 Answer

SOURCE: Replacing the Ice dispenser motor on Kenmore elite refrigerator?

I had the same problem with our Whirlpool Gold. Which by the way was just out of warranty. The guy who repaired the problem told us that since there were so many replacement dispenser motors at different supply locations that there must be a problem. I think that the root cause is the arm in the ice holder is hard to move, and it burns the dispenser ( #2252130) motor out. Whirlpool should get to the bottom of this and offer free or reduced repairs. Motor # 2252130

Posted on Jul 29, 2010

larryyb
  • 291 Answers

SOURCE: Ice maker in a Kenmore Elite Side by side refrigerator

check the head of the icemaker and see if the gear is broken on the module

Posted on Nov 26, 2008

  • 36 Answers

SOURCE: Kenmore Elite refrigerator ice and water dispensers not working

check for a child lockout button it will look like a tiny padlock ,press and hold for 3 sec.(could be the freezer door light switch)

Posted on Jul 24, 2009

woodchuck789
  • 4059 Answers

SOURCE: Ice maker dispenser is not

Open the door and hold the door switch down and try the ice dispenser. Do you hear any thing.You should hear the ice door open and the augur motor turning to turn the augur which pushes the ice out the door. If the augur doesn't turn Take all the ice out of the bin and try. perhaps the motor is too weak or the augur is locked up. Take the bin out and try to see if the motor will turn with no load. The motor is behind the back cover where the bin sits. See if you get power to it using a voltmeter when you try the dispenser. If you are, probably bad motor. If not ,dispenser switch or solenoid is not working.

There is a solenoid that operates the door that could have stopped working. Can you hear it?
The hinge on the door could be broken or the bracket it goes in could be broken. You'll have to look to see what's wrong.

Remove the dispenser cover by gently prying starting at the bottom going round and round a little at a time to prevent from breaking it. When it's off the screws will be exposed to access the other components.

Posted on Dec 01, 2010

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