Question about Microsoft Xbox 360 Console

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Only plays Xbox games not 360 games

My xbox 360 will not play 360 games but will play regular xbox games and movies. It says clean disc and restart console. Which of course does not work. Help please.

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  • Anonymous Dec 02, 2008

    Same problem here - any solutions?

  • Anonymous Jan 20, 2009

    my xbox does not play games

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1 Answer

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  • 285 Answers

The lens might be on its way out.

jonno

Posted on Sep 05, 2008

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When you try to play a DVD game on Xbox 360 it tries to play as a movie?


c on your Xbox 360 console, you may receive an error message. This article presents step-by-step guidance to help you determine whether your disc is playable.
SYMPTOMS When you try to play a disc, you may receive the following error message: Can’t read this DVD.
CAUSE The DVD or game disc may be dirty or damaged. Because the console cannot read the disc well, it may even mistake a game disc for a DVD and report this error. If this problem occurs with multiple discs, even clean and undamaged discs, there may be a problem with your Xbox 360 console.
Note If you receive a different error message, such as one of the following messages, the problem is a different problem:
Error message 1 Can't play DVD. Wrong region code. Error message 2 Can’t play DVD. Family settings restrict playback of this DVD. If you receive one of these error messages, see the corresponding Knowledge Base article: 907620 While attempting to play a standard DVD movie using your Xbox 360 console, you receive the error message: "Can't play DVD. Wrong region code" 908645 While attempting to play a DVD movie using your Xbox 360 console, you receive the error message: "Can’t play DVD. Family settings restrict playback of this DVD"
THINGS TO TRY Here are some things that you can do to try to fix the problem or to determine what caused it.
Determine whether the disc is dirty or damaged Discs that are smudged, scratched, or otherwise damaged cannot be read by the Xbox 360 console. You will want to examine the disc to see whether it has smudges, scratches, or other damage. To do this, follow these steps: 1. Examine the disc for dirt or damage: a. Pick up the disc by its edges. Do not touch the top or bottom surface. b. Examine the shiny side of the disc to make sure that the disc is clean and has no damage.
NoteScratches that follow the curve of the disc are very damaging and prevent a disc from being read. If your disc has even one of these kinds of scratches, the disc is damaged, and you will no longer be able to play it. If this is the case, see step 4. 2. If the disc is dirty, clean the disc by hand: • Use a soft, clean, dry, chemical-free cloth to clean the disc. • Lightly wipe from the center of the disc outward. 3. After you clean the disc, try to load it in the Xbox 360 console. If the disc still will not load or you receive the same error message, the disc is damaged, and you will no longer be able to play it. If this is the case, see step 4. 4. If the disc is damaged, do one of the following: • Because DVD discs are not game discs and the disc was damaged because of misuse of some type, such as not storing the disc in its case, the only thing that you can do is buy a new one. • If you feel that the disc was damaged by the Xbox 360 console in some way, please contact Xbox Customer Support. To do this, please visit the following Microsoft Web site: http://www.xbox.com/support/contact

on Feb 18, 2010 | Video Game Consoles & Games

1 Answer

My xbox will not play regular movies or games. it


If your Xbox 360 will not play your games this is because of the sensors on the back of the drive overheating it is not normally the laser.

Luckily you can fix this yourself and get back to your games and to do this you need the proven Xbox 360 Repair guide.

Or you can send it in and they will fix it for you the repair will take about 4 weeks.

You can use the recommended guide to fix this and get back to gaming.

Once the heat stops the games start.

Feb 26, 2010 | Microsoft Xbox 360 Console

1 Answer

When i put an Xbox 360 game in it tries to play it as a DVD movie. please help!!!


When you try to play a DVD movie or an Xbox 360 game disc on your Xbox 360 console, you may receive an error message. This article presents step-by-step guidance to help you determine whether your disc is playable.
SYMPTOMS When you try to play a disc, you may receive the following error message: Can’t read this DVD.
CAUSE The DVD or game disc may be dirty or damaged. Because the console cannot read the disc well, it may even mistake a game disc for a DVD and report this error. If this problem occurs with multiple discs, even clean and undamaged discs, there may be a problem with your Xbox 360 console.
Note If you receive a different error message, such as one of the following messages, the problem is a different problem:
Error message 1 Can't play DVD. Wrong region code. Error message 2 Can’t play DVD. Family settings restrict playback of this DVD. If you receive one of these error messages, see the corresponding Knowledge Base article: 907620 While attempting to play a standard DVD movie using your Xbox 360 console, you receive the error message: "Can't play DVD. Wrong region code" 908645 While attempting to play a DVD movie using your Xbox 360 console, you receive the error message: "Can’t play DVD. Family settings restrict playback of this DVD"

THINGS TO TRY Here are some things that you can do to try to fix the problem or to determine what caused it.

Determine whether the disc is dirty or damaged Discs that are smudged, scratched, or otherwise damaged cannot be read by the Xbox 360 console. You will want to examine the disc to see whether it has smudges, scratches, or other damage. To do this, follow these steps: 1. Examine the disc for dirt or damage: a. Pick up the disc by its edges. Do not touch the top or bottom surface. b. Examine the shiny side of the disc to make sure that the disc is clean and has no damage.
NoteScratches that follow the curve of the disc are very damaging and prevent a disc from being read. If your disc has even one of these kinds of scratches, the disc is damaged, and you will no longer be able to play it. If this is the case, see step 4. 2. If the disc is dirty, clean the disc by hand: • Use a soft, clean, dry, chemical-free cloth to clean the disc. • Lightly wipe from the center of the disc outward. 3. After you clean the disc, try to load it in the Xbox 360 console. If the disc still will not load or you receive the same error message, the disc is damaged, and you will no longer be able to play it. If this is the case, see step 4. 4. If the disc is damaged, do one of the following: • Because DVD discs are not game discs and the disc was damaged because of misuse of some type, such as not storing the disc in its case, the only thing that you can do is buy a new one. • If you feel that the disc was damaged by the Xbox 360 console in some way, please contact Xbox Customer Support. To do this, please visit the following Microsoft Web site: http://www.xbox.com/support/contact

Feb 18, 2010 | Microsoft Xbox 360 Console

1 Answer

The console thinks the disk is a movie and displays play and pause and chinese looking letters appear on the screen. It won't allow me to do anything


The problem you are facing is of a copied Xbox 360 game you are probably trying to play on a Genuine Xbox 360, these discs are read as a movie disk and it shows as "Play DVD".

When you try to play such discs, it would give you dvd media control bar on the bottom and the message in chinese letters is actually a message asking you to insert this disc in a Xbox 360, which is actually a Modded Xbox 360 that is required

Dec 30, 2009 | Microsoft Xbox 360 Console

1 Answer

Xbox 360.arcade


What kind of movie? A DVD? This will sound obvious, but make sure you aren't using a HD-DVD or BluRay disc...sometimes its DVD on one side and another format on the other. If you are, in fact, using a regular DVD, clean it. If that doesn't help, use a DVD cleaner disc to clean your XBOX laser. You should also hook it up to the net so you can get the latest firmware update, just to make sure your media player functionality is enabled.

Dec 25, 2009 | Microsoft Xbox 360 Arcade

1 Answer

Xbox 360 arcade pal game read error


You will get this error when your laser is in need of replacing. The other message you will get is open tray. If your system will play regular movie dvd's but not games then replace the laser. You can find them pretty cheap on ebay.

Sep 11, 2009 | Video Game Consoles & Games

2 Answers

My xbox 360 plays cds/movies but not games


Could you tell us more? Are these burned games?

Jun 08, 2009 | Microsoft Xbox 360 Console

1 Answer

Xbox 360 unreadable disc


THE SAME THING HAPPENED TO MINE I SENT IT TO MICROSOFT AND THEY FIXED THE PROBLEM. IT USUALLY IS THE DISC LASER THE READS THE DISC.

Apr 29, 2008 | Microsoft Xbox 360 Console

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