Question about Canon Office Equipment & Supplies

4 Answers

I have mac 10.4.11 and a canon 3220 printer. I am working with quark xpress 6.5.2. I have no problems getting the printer to print but the color seems to change quite often . When I use to recalibrate and do the gradation my printer would go back to the original color but now it will not. It has new drums, fuser and everything else the repair guys could think to put in. Any ideas on why the color would keep changing. Thanks

Posted by on

  • 2 more comments 
  • deals Sep 03, 2008

    I am using canon products I am under canon service contract

  • deals Sep 03, 2008

    I have had the service people out no one can figure it out.

  • deals Sep 03, 2008

    Yes I am using the proper drums, cartridges etc. this machine is under service contract.

  • deals Sep 04, 2008

    I have had new cartridges, new drums etc. thats not it.

×

4 Answers

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Genius:

    An expert who has answered 1,000 questions.

  • Master
  • 1,665 Answers

Have a look if your manual is available at link
http://office.manualsonline.com/manuals/mfg/canon/c3220.html

Posted on Sep 04, 2008

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Master
  • 2,071 Answers

Are you using compatible cartridges? If so have you removed any tape that covers the vent hole if required. Many compatibles need to have a piece of tape removed. If you forget the ink cant get out as the air can't get in.

If it not a piece of tape and there are no flashing lights it could be that the nozzles are blocked or the wick has dried out.

You can do a manual cleaning using some kitchen paper and a little solvent and a small plastic bag.

The first thing we need to do is get the head away from its parking position. Switch on the machine and when the head has moved away from its park position, remove the power lead.

With the top of the machine open, you should be able to move the print head carriage by hand.

Look to the right where the head carriage is normally parked and you should see the pump cap area. It will be a black looking spongy pad covered in ink.

Now take a piece of kitchen paper and fold it over a couple times to make a pad approx 3"x1". Now lay this pad over the top of the pump cap and fold the left edge down toward the base of the machine as in image one (the tissue is the yellow bit in the image)

Now take a syringe or similar and put some solvent into it. The solvent I use is JR Ink Jet Cartridge flush as seen on ebay and the like. If you have any ammoniated window cleaner like Windex you can use this. Put the solvent onto the tissue making it quite damp, but not totally soaked.

Manually move the print head GENTLY back to its park position. The pump cap will try to raise up to meet the bottom of the print head as you move it back. Be careful no to force it or you may break something.

What we are trying to do is bring the solvent dampened pad into contact with the print head. Once located, leave the pad for 5 or 10 minutes whilst the solvent does its trick.

Now move the head away from park - again being gentle. You should now see the pad is a horrible black lump of mush. Pick it out and put it in the plastic bag ? where a glove or use tweezers or pliers.

Repeat the process again but this time let it to soak for just about 1 minute. You should now see the individual ink colours soaking into the pad. If the pad is still black, repeat the process a couple more times.

Once you have some evidence of the individual colours you can run a head clean via the driver or printer control panel.

Then print a nozzle check sheet and if all has gone according to plan you should have a full complement of lines.

This method is applicable ONLY for loss of a few lines on the nozzle check sheet. If you have loss of all the lines in a single or multiple colours, you need to investigate further. It is possible that the pump has failed, the pipes are clogged or something else is causing the problem.

If that does not sort it out, tru using a syringe to put a couple of drops of solvent onto the wick. Its the black plastic spike that stick up and goes into the bottom of the ink cart when it is installed. Put a cupole of drops in, put the cart back in and leave it fpr about 10 minutes. The re-try a head clean using the driver/status monitor.

There is another possibilty after this which relates to a hardware problem but this generaly causes a loss of all ink.

Hope this may help;

Regards,
VOTIT

Posted on Sep 03, 2008

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Canon Master
  • 13,433 Answers

If you are not using canon cartridges this can happen, they have made is so that general ink can cause problems.

Posted on Sep 03, 2008

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Master:

    An expert who has achieved Level 3.

  • Master
  • 521 Answers

Its becausec of thev moisture in the printer heating side try cleaning the cotton cloth in the printer with dry cloth

pls do rate the solution

thanks.
regards.
fixya expert team

Posted on Sep 03, 2008

  • 5 more comments 
  • tech expert12 Sep 03, 2008

    even the new orignal drum could face this problem due to moisture so please blow some hot air on the drums of the cartridge as well as on the inner area where the cartridge fits.this will help

  • tech expert12 Sep 03, 2008

    then please contact the service vendor.he will solve or may be replace it for you,

    thanks



    pls do rate the solution

    thanks.
    regards.
    fixya expert team

  • tech expert12 Sep 03, 2008

    because if something goes wrong by you while solving the problem the service persons consider it as physical damage and leave the contract or let you pay the reparing charges.

    hense the problem is normal it will be easily solved.



    pls do rate the solution

    thanks.
    regards.
    fixya expert team

  • tech expert12 Sep 03, 2008

    did he did what i told you .please tell him to blow hot air.and it will definately solve the problem.

    thanks.

  • tech expert12 Sep 03, 2008

    any new updates please reply.for further help.

    thanks.

  • tech expert12 Sep 03, 2008

    try the suggestions i have given because i myself is reparing this type of problems with the hot air blower.

  • tech expert12 Sep 04, 2008

    can you please check the cartridges in the another printer of same model as it will make clear where the problem is in the cartridge or in the printer.the service contract company will definately help you for that. so you can decide something.about what to do.





    pls do rate the solution

    thanks.
    regards.
    fixya expert team





×

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

How do I download Quark Xpress for Mac free?


Quark xpress is not free bur you can download a trial version at their website. http://www.quark.com/Products/QuarkXPress/Test_Drive.aspx

Oct 26, 2014 | QuarkXPress

1 Answer

Overprinting quark xpress demo on all documents


Enter a valid product key. If Quark Xpress doesn't nag you for the key with an automatic dialog box, you will probably find the registration info entry in Preferences. If you have already entered the key, something corrupted the key file, so try entering it again.

Feb 27, 2014 | Apple MacBook 13"White /2.0Ghz Intel Core2...

1 Answer

Mac computer says registration code is wrong on my 6.1 quark xpress. I've checked it several times and it is correct and it's not loaded on another computer. Also the computer I'm trying to load it to...


not possible to bypass the code . if you spent money on buying Quark... you NEED to get it working properly. You should mail quark or take the faulty product back to the shop you got it from.

Apr 14, 2011 | QuarkXPress 4.1 for mac

1 Answer

Quark xpress no longer valid error


iI,m also angry, coz i've lost my Cd Key of Resident Evil 4. I want to play But I can't. Plz Tell Me that how can i get back my CD KEY again?

Feb 22, 2010 | QuarkXPress 7 Full Single User Mac/Win...

1 Answer

Can't create a pdf file in Quark Xpress 6.5


One application I know that could do the same function is CutePDF. You may download and install it for FREE over the internet. Once you successfully install this, PDF conversion will as simple as if you are printing a hardcopy.

Oct 06, 2009 | QuarkXPress 6.0 for Mac

2 Answers

How to publish website with Quark Xpress 7


If you go to the file menu down to export and select html and then save the layout into a folder. This will now be ready to upload to your website

Sep 28, 2009 | Quark XPress 7 Full Version for Mac

1 Answer

All my CMYK images in quark xpress print fine, but my text will only print in black. is there a setting I need to change?


Please check the color for the text. also check if you get the same results in PDF as well

Aug 02, 2009 | QuarkXPress 4.1 for mac

1 Answer

Quark 6.5 printing problem


Just update to QuarkXPress 6.52 and it would work

Dec 13, 2008 | QuarkXPress 6.0 for Mac

1 Answer

Quark 7


If you are printing from a Mac/Intel you need to download the CUPS Filter. It is available from Fiery, just google it and the link will appear.
This is a quark issue and not a Fiery one.

Jul 23, 2008 | Konica Minolta bizhub C450P Laser Printer

1 Answer

Canon i560 print driver for Mac OS X 10.5 (leopead)


Ruth...unfortunately you must wait on Canon to get a print driver that works.

Background: In the process of creating and publishing new operating systems Apple contacts all of the peripheral manufacturers that they have to support and gives them the interface criteria for their new operating system. In this list is printers. When the operating system is published it does not include all printers because many times the printer manufacturers don't have time to react.

One of the criteria is how good is the information that Apple gave them for the interface. Printer drivers are time-related and often are tricky to write. This sounds like the version that you have (4.83) is not a good version or may be interacting with other software combinations that only you have that weren't tested. I wouldn't be suprised if they came out with 4.84 this week.

Your best bet is to contact Canon directly with your problem and keep on them until they have it solved. Mention that your only option at this point is to buy someone else's (not Canon) printer. Every new version of a print driver is some solution to a problem that they have had in the past or a new compatibility with new operating system. Remember that Canon has limited resources and money (incentive) to fix your problem and may not be as responsive as you would like. Also, Apple is still the minority player in the operating system market (less incentive).

My solution: continue to contact Canon until you get an a fix.
- cost...your time and effort. Time to fix...???
My second solution: buy another printer (not a Canon). Make sure it is in the list that Apple (specifically Mac OS X 10.5) says they have drivers that they have tested.
- cost...$150US maybe. Time to fix...immediate.

Jul 20, 2008 | Computers & Internet

Not finding what you are looking for?
Office Equipment & Supplies Logo

Related Topics:

50 people viewed this question

Ask a Question

Usually answered in minutes!

Top Canon Office Equipment & Supplies Experts

kakima

Level 3 Expert

102366 Answers

old marine
old marine

Level 3 Expert

1777 Answers

Corne Viljoen

Level 2 Expert

385 Answers

Are you a Canon Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...