Question about Canon Printers & Copiers

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I have mac 10.4.11 and a canon 3220 printer. I am working with quark xpress 6.5.2. I have no problems getting the printer to print but the color seems to change quite often . When I use to recalibrate and do the gradation my printer would go back to the original color but now it will not. It has new drums, fuser and everything else the repair guys could think to put in. Any ideas on why the color would keep changing. Thanks

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  • 2 more comments 
  • deals Sep 03, 2008

    I am using canon products I am under canon service contract

  • deals Sep 03, 2008

    I have had the service people out no one can figure it out.

  • deals Sep 03, 2008

    Yes I am using the proper drums, cartridges etc. this machine is under service contract.

  • deals Sep 04, 2008

    I have had new cartridges, new drums etc. thats not it.

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Have a look if your manual is available at link
http://office.manualsonline.com/manuals/mfg/canon/c3220.html

Posted on Sep 04, 2008

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Are you using compatible cartridges? If so have you removed any tape that covers the vent hole if required. Many compatibles need to have a piece of tape removed. If you forget the ink cant get out as the air can't get in.

If it not a piece of tape and there are no flashing lights it could be that the nozzles are blocked or the wick has dried out.

You can do a manual cleaning using some kitchen paper and a little solvent and a small plastic bag.

The first thing we need to do is get the head away from its parking position. Switch on the machine and when the head has moved away from its park position, remove the power lead.

With the top of the machine open, you should be able to move the print head carriage by hand.

Look to the right where the head carriage is normally parked and you should see the pump cap area. It will be a black looking spongy pad covered in ink.

Now take a piece of kitchen paper and fold it over a couple times to make a pad approx 3"x1". Now lay this pad over the top of the pump cap and fold the left edge down toward the base of the machine as in image one (the tissue is the yellow bit in the image)

Now take a syringe or similar and put some solvent into it. The solvent I use is JR Ink Jet Cartridge flush as seen on ebay and the like. If you have any ammoniated window cleaner like Windex you can use this. Put the solvent onto the tissue making it quite damp, but not totally soaked.

Manually move the print head GENTLY back to its park position. The pump cap will try to raise up to meet the bottom of the print head as you move it back. Be careful no to force it or you may break something.

What we are trying to do is bring the solvent dampened pad into contact with the print head. Once located, leave the pad for 5 or 10 minutes whilst the solvent does its trick.

Now move the head away from park - again being gentle. You should now see the pad is a horrible black lump of mush. Pick it out and put it in the plastic bag ? where a glove or use tweezers or pliers.

Repeat the process again but this time let it to soak for just about 1 minute. You should now see the individual ink colours soaking into the pad. If the pad is still black, repeat the process a couple more times.

Once you have some evidence of the individual colours you can run a head clean via the driver or printer control panel.

Then print a nozzle check sheet and if all has gone according to plan you should have a full complement of lines.

This method is applicable ONLY for loss of a few lines on the nozzle check sheet. If you have loss of all the lines in a single or multiple colours, you need to investigate further. It is possible that the pump has failed, the pipes are clogged or something else is causing the problem.

If that does not sort it out, tru using a syringe to put a couple of drops of solvent onto the wick. Its the black plastic spike that stick up and goes into the bottom of the ink cart when it is installed. Put a cupole of drops in, put the cart back in and leave it fpr about 10 minutes. The re-try a head clean using the driver/status monitor.

There is another possibilty after this which relates to a hardware problem but this generaly causes a loss of all ink.

Hope this may help;

Regards,
VOTIT

Posted on Sep 03, 2008

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If you are not using canon cartridges this can happen, they have made is so that general ink can cause problems.

Posted on Sep 03, 2008

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Its becausec of thev moisture in the printer heating side try cleaning the cotton cloth in the printer with dry cloth

pls do rate the solution

thanks.
regards.
fixya expert team

Posted on Sep 03, 2008

  • 5 more comments 
  • tech expert12 Sep 03, 2008

    even the new orignal drum could face this problem due to moisture so please blow some hot air on the drums of the cartridge as well as on the inner area where the cartridge fits.this will help

  • tech expert12 Sep 03, 2008

    then please contact the service vendor.he will solve or may be replace it for you,

    thanks



    pls do rate the solution

    thanks.
    regards.
    fixya expert team

  • tech expert12 Sep 03, 2008

    because if something goes wrong by you while solving the problem the service persons consider it as physical damage and leave the contract or let you pay the reparing charges.

    hense the problem is normal it will be easily solved.



    pls do rate the solution

    thanks.
    regards.
    fixya expert team

  • tech expert12 Sep 03, 2008

    did he did what i told you .please tell him to blow hot air.and it will definately solve the problem.

    thanks.

  • tech expert12 Sep 03, 2008

    any new updates please reply.for further help.

    thanks.

  • tech expert12 Sep 03, 2008

    try the suggestions i have given because i myself is reparing this type of problems with the hot air blower.

  • tech expert12 Sep 04, 2008

    can you please check the cartridges in the another printer of same model as it will make clear where the problem is in the cartridge or in the printer.the service contract company will definately help you for that. so you can decide something.about what to do.





    pls do rate the solution

    thanks.
    regards.
    fixya expert team





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