Water is squirting out of the back when ever you use the automatic ice maker for cubes or water. It looks like it is behind the plate that says do not remove. Can we remove the back cover to look? what could the most common problem be?

Hi,
Hollow ice cubes are a result of lack of water to ice maker. This can be caused by lack of water pressure (clogged filter, bad water valve, obstructed fill tube, etc..) you will need to find the cause to correct this hollow ice cube issue. The ice maker should take on 5.5 oz of water when it cycles (2/3 cup). Mot of the time its a water supply issue and the line could be kinked behind the unit as it was rolled back into place.

Good Luck

I’m happy to help further over the phone at https://www.6ya.com/expert/gere_bf68e6055dd61249

I am going to assume that the machine has been cleaned, I would adjust the cube thickness to less.

Do you get water at the front dispensor, if present? If not check the refrigerator water filter. If you have an RO system feeding filtered water to the fridge, check it's filter. Also there is a solenoid that lets water into the ice cube maker, have a professional check it to make sure its working correctly. Lastly I have had to replace the entire ice cube maker, sometimes they do fail. Replacements can be found fairly easy on the internet.

The water inlet valve on the back of unit opens when the ice maker needs water. If the valve doesn't seal good because of sediment or wear it will continue to drip and when the water reaches the ice maker supply tube it will freeze blocking the fill tube.. You can take the water line off the valve and watch to see if it drips.

If it overfills and drips, look for an adjustment behind the plastic endcover with a +/- on it. - is less water.

If it continuously drips, replace the water inlet valve on the back where the house water supply comes in.

I would suggest replaceing the water valve , behind the refrig , where the wall water line connects to , on the refrig , AND remove the front kick plate , and clean the coils on the bottom , of dust , lint pet hair , etc . If your ice maker cycles , at least 8 cubes at a time , should dump . If only 4 , then not enough water is going into the ice maker .

Pour about 2/3 cup of water into the ice maker . If it dumps the cubes but doesn't refill with water , replace the water inlet valve , behind refrig , where the water line connects to on the refrig .
If it does not dump the cubes , and the cubes stay in the ice maker , replace the icemaker .

Pour about 2/3 cup of water into the ice maker . If it dumps , then replace the dual water valve behind the refrig . If it does not dump the frozen cubes , replace the ice maker .

If you could observe exactly where the water is dripping from it would help but...If it overfills and drips, look for an adjustment behind the plastic endcover with a +/- on it. - is less water.
If it continuously drips, replace the water inlet valve on the back where the house water supply comes in.
The water inlet valve on the back of the unit where the water supply comes in can have a slow leak and will cause ice to buildup and block the fill tube. Disconnect the ice maker line from the valve and watch to see if it has a slow drip. It doesn’t take much to eventually block the fill tube.

Check the ice maker after it dropped the ice cubes and when it calls for water it should be pouring it for no much more than 7 seconds ,if more it overflows, in this case the module board inside the ice maker has to be replaced(or for almost the same price with parts and labor you can replaced it for a new ice maker) But if water is sitting in the ice maker all the time , the dual valve which supplies water to the ice maker is leaking and needs to be changed (it's located at the back of the fridge in the bottom behind the cover where the water line is hooked up).

If it overfills and drips, look for an adjustment behind the plastic endcover with a +/- on it. - is less water.

If it continuously drips, replace the water inlet valve on the back where the house water supply comes in.

Watch it when it fills with water. The fill tube could also be stopped up with ice. The water inlet valve on the back of unit opens when the ice maker needs water. If the valve doesn't seal good because of sediment or wear it will continue to drip and when the water reaches the ice maker supply tube it will freeze. You can take the water line off the valve and watch to see if it drips.