Normally only the left mouse button works for dragging PDF file from one ScanSnap Organizer folder to another.
If the left mouse button will not drag the files to another folder, try the right mouse button. If the right mouse button is the only one that works, you have your left and right mouse buttons reversed (see the Mouse settings under the Windows Control Panal).
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I had this exact same problem. Turned out that I was using the wrong power adapter. Enough power to turn on the scanner lights and connect to the computer, but not enough to actually perform a scan. As soon as I realized I was using the wrong power cord, I switched it up and voila!
I just fixed it. Uninstall the application by choosing applications and finding scansnap. Drag the folder to the trash. power down your scanner and unplug the USB. Go to the Fujitsu website and download the software again and reinstall it. Plug in the power and USB into your scanner and everything should work fine.
Hi Good day!!! try to change your save target folder of your fujitsu. make a new folder in your "my documents" name it your desire folder name. and then after making folder open your ScanSnap manager and then go to "SAVE tab" and then click browse locate your folder that you make earlier and then click apply. and then ok. reply to me if you have any concern i will assists you more..
Hi, Try to scan by using the quick menu as I described below: Check for the ScanSnap Manager icon on the taskbar.
Right click the mouse button over that ScanSnap Manager icon. Select “Scan Button Settings” from the Right-Click Menu.
Select the “Use Quick Menu” check box (it must be checked).
Load the document in the ScanSnap which you want to scan. Pres the “scan” button on the ScanSnap. Click the “Scan to folder” icon in the quick menu when scanning is completed.
The “Scan to Folder” dialog box appears.
Check the scanned image in the “Scan to Folder” dialog box. By clicking save buton, save the scanned data in a specified folder which you select chancing the filename as you want. Hope this helps. If you would like to vote for the answer, this will help the others to see the similar problems solved and also will be a satisfaction factor for me to continue helping you. All the best.
I got off the phone with Fujitsu and i was told you need to make sure that the ScanSnap Icon is in the system tray without a Red Line cross through it, so if it is not in your system tray start the snap scan program, if it's disabled re-enable it and you should be good.
Normally this error will only come up when you have already tried installing the Scansnap Manager. Go to C:\Windows\SSDriver. Right click the folder and select properties, select the security tab, then make sure "Users" has full control. Repeat these steps on the PFU folder in Program Files. Put in the Scansnap disk and navigate to the Tools folder. Run the SSCleaner tool and delete all of the Scansnap components. If Scansnap Manager is not listed in the Cleaner tool, Delete the contents of the SSDriver and PFU folders manually.
Restart the computer and reinstall the components.
You don't need to scan the doc again. If you have a graphics editing program (like Photoshop) you can change the mode to Grayscale and resave it. I bet you by now you probably have rescanned it anyway :)
There should not be any problem installing that sofware on that OS and version. My guess is you have a botched (corrupted) install. Try uninstalling if you can otherwise let me know and we'll "clean out the registry." Good luck!