Question about SanDisk Sansa View 8GB MP3 Player - Black

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Hello-i have sansa 8g view that cannot seem to connect to a computer running windowsxp,nor yet window vista home ed., both computers not able to detect that sansa is

Present.we do not really know what is the nature of the problem but the computer seemingly needs a clue of some kind in order to give up a menu,the which we have not seen even yet.we can't be the first ones with this and we would totally be appreciative of any help---trashyharry

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If you have trouble connecting your mp3 player to your computer, you can always try this --it definitely works on my computer;

1) turn on your mp3 player,
2) push the 'power slider' downward to put it on hold,
3) press on the left of the wheel as if you were to go to the previous song,
4) wait until the 'blue rectangle with the lock' flashes once,
5) plug in your mp3 player to your computer,
6) wait for a few seconds, and a menu should pop-up

hope this was helpful!

Posted on Oct 03, 2008

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I got a problem with my mp3


Hello,

Transfers onto the m240 can be done in 2 USB connection modes:
MTP mode: Media Transfer Protocol using software, e.g. Windows Media Player 10 or higher.
MSC mode: Mass Storage Class using Windows Explorer, looking in "My Computer" viewing the player as a removable disk.

Typically, songs put onto the player in MSC mode can not be viewed in MTP mode and the other way around.

Switching to MSC mode in the player's menu:
Look in the player under Settings Menus > USB > select MSC for using the "copy and paste" or "drag and drop" method for transfers in "My Computer".
When Auto Detect is selected, it depends on the configuration of the computer, what setup for priority has been installed.

Forcing the player into MSC mode:
1. Turn device OFF.
2. Facing the hold switch slide it to the right so an orange color would show putting the device on Hold.
3. Connect the device to the PC.

Information for the USB connection mode and how to make hidden files in XP and Vista visible, on the support site:
http://kb.sandisk.com/app/answers/detail/a_id/447

Manual for the m200 series players (readable with Adobe Reader):
http://mp3support.sandisk.com/downloads/um/sansa-m200-um.pdf

Need more help ? Don't hesitate to add a comment.

Apr 15, 2010 | SanDisk Sansa m240 MP3 Player

1 Answer

Cannot be reconized by computer, ie states no device connected


Try other USB ports on your computer. A USB port behind a PC usually has the most power output. Try a different cable if there's one available, to rule out a cable malfunction. Try another computer.  NEXT - Refresh the drivers STEP 1 - Connect the Sansa player to the PC STEP 2 - Check under Device Manager -> 1. Right-click My Computer, and select Manage. NOTE: The Sansa player will show up on Device Manager's right pane as: 1. USB Mass Storage device (if the player is set to MSC) 2. Portable Device (if the player is set to MTP mode.)
See this tip posted here on this site. This might be what is going on with your player.  http://www.fixya.com/support/r3774047-solve_mp3_player_connection_problem 
If there is a yellow exclamation point (!) or question mark (?) beside the device, try to refresh the drivers.  STEP 3 - Refresh the drivers 1. Right-click the entry with the error mark, select Uninstall. 2. On the top menu, click Action then select Scan for hardware changes. A brand new Sansa player NOT recognized by the computer when plugged in: This may be caused by one of the following: 1. Minimum system requirements were not met. 2. Corrupted drivers. 3. Computer restrictions. 4. Power issue.   To resolve this issue, try the following solutions: Verify if minimum operating system requirements are met.
Operating systems supported by Sansa players: Windows Vista and Windows XP SP2
Windows Media player supported by Sansa players: Version 10 and 11 Download and install the latest Windows Media Player if it's not installed. 
For MAC users, see Sansa player not recognized by a MAC OS Next Connect the device to the PC in MSC mode View/c200:  Turn on then press and hold the rewind button while plugging to the PC  See List of Sansa players with instructions on enabling MSC mode
If all this has failed - Refresh the drivers
STEP 1 - Connect the Sansa player to the PC STEP 2 - Check under Device Manager 1. Right-click My Computer, and select Manage. SOLUTION 4 - If that didn't work, and you are running Windows Vista, verify if you have Service Pack 1 installed.   If all that does not work - Manually add the hardware driver. STEP 1 - Connect the Sansa player in MTP mode STEP 2 - Manually install the device driver 1. Click Start select Control Panel then select Add Hardware. 2. Click Next to begin the Add Hardware Wizard. 3. Click Yes, I have already connected the hardware, then Next. 4. Scroll to the end of the list and select Add a new hardware device then click Next 5. Select Install the hardware that I manually select from a list (Advanced) then click Next 6. Select Portable Device or Windows Media Device from the list, then click Next 7. Select MTP device, then click Next. 8. Click Next to start loading the drivers. 9. Click Finish to close the wizard.
STEP 3 - Verify if the device is detected properly 1. Double-click My Computer. 2. Check if the device is showing up under Portable devices. SOLUTION 6 - Set user restrictions.
Some computers have user right restrictions that are set to disable access to new hardware. STEP 1 - Log-in as an Administrator STEP 2 - Edit restriction NOTE: Disconnect the Sansa player if connected. 1. Click Start then Run, 2. Type cmd, then the press Enter. 3. After the prompt, type Net localgroup Administrators local service /add then press Enter.
STEP 3 - Reconnect your device




Jan 10, 2010 | SanDisk Sansa View 8GB MP3 Player - Black

2 Answers

My view wont do anything, when i turn it on the only thing it does is turn the dial light blue, nohing else, when i plu it in, nothing. the blue light will stay on for however long the battery lasts, is...


Solutions are in order of increasing probability of data loss AND device recovery.
Screen messages are loose approximations

A Soft Reset
1. Hold Power switch up for 5 seconds.
2. Screen displays "Goodbye".
3. Restart

B. Hard Reset
1. Hold Power Switch for 30 seconds
2. Restart

C. Recovery Mode
1. Hold Power Switch for 5 seconds to switch device Off
2. Move switch to Hold
3. Press and hold Home button
4. Connect USB cable to device
5. Screen displays "USB" in small type and "16 MB Format" shows up in My Computer
6. Copy firmware files to "16 MB Format" drive letter
7. Disconnect USB cable
8. Screen displays "Firmware update"
9. Restart device

C. Force Format (This one wipes the data partition. Make sure all needed music/pictures/video exist elsewhere)

1. Hold Power Switch for 5 seconds to switch device Off
2. Move switch to Hold
3. Press and hold top/North/up of Scroll Wheel
4. Connect USB cable to device
5. Screen displays "Format and lose data"
6. Press right/East on Scroll Wheel to confirm
7. Screen displays "Formatting"
8. Restart device

D. Manufacturing Mode (included for completeness only)
1. Hold Power Switch for 5 seconds to switch device Off
2. Move switch to Hold
3. Press and hold centre of Scroll Wheel button
4. Connect USB cable to device
5. Windows detects a new hardware device
6. ???
7. ???
8. ???

Dec 27, 2009 | SanDisk Sansa View 8GB MP3 Player - Black

1 Answer

I need the driver for my sansa view for my newer


Hello,

Support links
Global support site for all Sandisk products, see next site:
http://kb.sandisk.com/app/answers/list/search/1
Answers support for the Sansa View 8GB:
http://kb.sandisk.com/app/answers/list/search/1/p/555%2C565%2C573/srchopen/1#s=

Manual for the Sansa View in pdf format:
http://mp3support.sandisk.com/sansa/UserManual/VIEW/View_UM_English.pdf

Consult the supported media formats in the manual.

Transfer software
  • Windows Media Player 11 can be used to transfer media from the computer to the player and vice versa.
  • Use the Sansa Media Converter for photo and video transfers.
Download for the Sansa Media Converter, see page:
http://mp3support.sandisk.com/sansa/SMC/
When not available, download Any Video Converter Free version "avc-free.exe" from next site:
http://www.any-video-converter.com/


Firmware
Need a firmware update for the player ? See this page:
http://kb.sandisk.com/app/answers/detail/a_id/156
Direct link to the download Firmware Updater Installer:
http://mp3support.sandisk.com/sansa/Installer/1083/SansaUpdaterInstall.exe

Need more help ? Just post a comment.

Nov 04, 2009 | SanDisk Sansa View 8GB MP3 Player - Black

1 Answer

Lost my code to apple ipod 8g


restore it w/ itunes. 1. Turn on your iPod (in my case it would only get as far as displaying the Apple logo
2. Hold the power and home buttons down (the iPod will power off after 10 seconds, but keep holding those buttons down)
3. After the iPod powers off, release the power button (but keep holding the home button down)
4. After a couple more seconds, you should hear that magical “ding dong” that means the iPod is coming back alive, and that Windows has detected it. You may even see a little “New hardware” popup in Windows. It is now safe to release the home button, and your iPod is in DFU mode.
5. Now iTunes will see it as a DFU’ed iPod and should ask you to automatically restore its firmware.
6. iTunes has to download the new firmware, and it takes a while, so go make a sandwich.

Jul 24, 2009 | Apple iPod nano

1 Answer

Sandisk is not detected in Vista operating system notebook


See the FAQ here - http://www.sansa.com/support/sansa_view/faqs

The most common reason for this problem is not having the latest Windows Media Player installed, or having a Windows OS version that is not supported by the Sansa player.
The Sansa players support Windows XP SP2 and Windows Vista and above. If your operating system version is supported by the Sansa player:
SOLUTION 1 – Download and install the latest Windows Media Player

SOLUTION 2 – If that didn’t help, and you are running Windows Vista, apply the following hotfix - KB940199
SOLUTION 3 – If that didn’t help, download and Install the MTP Porting Kit (click here)
SOLUTION 4 – If that didn’t help, try connecting the device to the PC using MSC mode

View/c200: Turn on & press and hold the rewind button while plugging into the PC

Dec 30, 2008 | SanDisk Sansa View 8GB MP3 Player - Black

1 Answer

Sansa View 8gb


Hello!!!

Just try connecting to other USB slots!!

Nov 05, 2008 | SanDisk Sansa View 8GB MP3 Player - Black

1 Answer

Freezes after 8 secs (No sound or anything)


I registered my Sansa View in sandisk site, and the support sent to me these two solutions. I have a similar problem like you and I'm still haveing problems but meaby these steps working in your sansa view.
regards
Diego

Nr 1:
Let us update your player's firmware:

Step 1 – Connect the player in Recovery Mode.

1. Turn off the player.
2. Slide down the Hold switch along the left side of the player down so the orange is showing.
3. Press and hold the HOME button and connect the device to the computer.
4. A message will appear on the device display screen confirming the connection and a 16MB partition will be viewable in My Computer (XP) or Computer (Vista).
5. Release the HOME button.

Download and update the firmware.

1. Download the firmware file:

Click Here for the Sansa View Firmware update file

2. Extract the zip file.
3. Copy the extracted firmware files (*.dat, *.rom, *.mi4, and *.fnt) to the 16MB-FORMAT drive.
4. Disconnect the player. This will now start the firmware update.
5. Slide the Hold switch to the unlock position.
6. Turn on the player.
Nr 2:
It appears that this is caused by file corruption in your player's memory. Usually, formatting your mp3 player resolves this FM issue in your player.

Formatting your Sansa View Mp3 player in Disk Management:

WARNING - FORMATTING YOUR MP3 PLAYER WILL ERASE ALL MEDIA FILES IN YOUR PLAYER, PLEASE BACK UP IF POSSIBLE.

1. Make sure the Sansa View is turned on.
2. Engage the hold switch, located on the left-hand side of the player.
3. Press and hold the LEFT BUTTON ( << )
4. Connect to the computer while pressing and holding the LEFT BUTTON ( << ). Do not let go of the left button until the player is detected as Removable Disk.
5. The Sansa View should now be connected in MSC mode and should appear as a "Removable Disk" or "Sansa View".
6. From the desktop, right click My Computer, then select Manage. If you don't see My Computer on the desktop, click on Start and right click My Computer from there, then select manage.
7. On the Computer Management window, click Disk Management from the left pane.
8. On the right side, locate your sansa device on the list (it might be recognized as removable disc), right click on the sansa device, then select Format.
9. On the Format Window, select FAT32 under File System and make sure that the Quick Format option is not checked.
(You might get a warning window about your files being deleted when you format the device, if that is not an issue for you, click ok.)
10. Click OK to start formatting the device. This should start the format process.
11. Once the formatting is done, unplug the device from the computer. Let the device refresh.
12. We can verify that formatting is successful if it shows no files on the player.

Oct 25, 2008 | SanDisk Sansa View 8GB MP3 Player - Black

8 Answers

Sandisk Sansa View 8GB = would not connect


I jsut purchased an 8GB sansa view mp3 and I downloaded it like I was suppose to and it does not work in Rhapsody at all, also in the windows media player it shows that the device was installed correctly but it still doesn't work and I still can't sync my songs to it. The sansa icon won't even show up

Dec 26, 2007 | SanDisk Sansa View 8GB MP3 Player - Black

2 Answers

Sansa e260 not being read by the system?


Does it show up in your windows explorer as another drive letter ?

Nov 26, 2007 | SanDisk Sansa e260 MP3 Player

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