Question about Sharp UX 355L Plain Paper Thermal transfer Fax

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Broadband phone line

Can i send a fax using a broadband phone line?

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No, fax machines are ANALOG devices and will only work on POTS (Plain Old Telephone System)

Posted on Sep 04, 2008

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Everything on my canon Pixma 492 wireless machine is working except the fax. What should I do?


You cannot use a fax wirelessly. The machine must be physically connect to a phone/fax line in order to send and receive faxes. If the machince is connect to a jackpoint on an ADSL broadband system, you MUST fit a line filter between the machine and the jackpoint.

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Cannot send a fax


For a fax to work you do not need a broadband. What you need is a phone like. It seems that you are trying to use broadband for fax because it is the same phone line that they both are on. Sorry, will not work that way. If you trace back you will find that there is a little box that has the phone line coming into from outside. The box splits it into phone and dsl. It is this phone line that should go into the fax and not the dsl line.
So please remove the dsl line from the fax and connect the phone line and you will see that the fax works.

Dec 14, 2009 | Lexmark X1240 All-In-One InkJet Printer

1 Answer

My Epson bx300f cannot send faxes, just says no dial tone?!!!


ALL fax machines are ANALOG devices and will not work on a DIGITAL PHONE LINE.

Jul 06, 2009 | Epson Stylus Multifunction Printer/...

1 Answer

Phillips magic 3 fax machine


THE DISPLAY READS 'EXTERNAL 'PHONE'

THE PHONE LINE IS SHARED BY MAGIC 3 AND BROADBAND.

1.USING THE PHONE INTERUPTS THE BROADBAND
2. THE TIME AND DATE DISPLAY DO NOT DISPLAY UNTIL THE RECEIVER IS PICKED UP.
3. ANY SOLUTIONS?

Feb 02, 2009 | Office Equipment & Supplies

1 Answer

Cannot fax using epson bx300f


This response is a little late, but it's because you all appear to have something other than an Epson C86, under which your problems are listed! Eoromarts problem is super-generic. It could be due to hundreds of reasons ranging from "because I was in Blackpool at the time" to "my wife had borrowed the modem cable for a washing line". Come on, you need to give a lot more information than that!. McFax - your problem is simply not understandable please be much more specific!.

However, we may be able to help Stretchyd who has provided actual information on his problem. You cannot send faxes by Broadband. You need a good old-fashioned dial-up modem (which we all used to use to connect to the internet before broadband). You clearly have one of these, otherwise you wouldn't be able to receive faxes.

So you should have a cable from your Broadband modem to the phone line, going into the broadband (DSL) filter ADSL port. You should also have a cable running from your dial-up modem socket into the broadband filter phone port (you may also have a phone going into this, so you will need a phone socket doubler to take the phone wire and the dial-up modem wire).

So, to send a Fax, you need to run your Fax program (usually the Windows XP fax module) and set up your system for dialling out. If you need help with this post a new connebt.

Jan 09, 2009 | Epson Stylus C86 InkJet Printer

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I have a Lexmark 5150 all in one.I recently hooked up to broadband.I cannot use the fax now. It says no communciation. How do I get my fax machine to work again? The printer and scanner work fine.Do I have...


Hi Brenda,

Your All In One wants a phone line hooked directly to it. It won't fax without a "POTS" line directly hooked to it. POTS stands for "Plain Old Telephone Service" which is the line with good old dial tone on it.

Dec 17, 2008 | Lexmark Computers & Internet

1 Answer

Can't send fax


Greetings,

Seems that you accidentally ended the chat session.

Here's what i got, your phone service is on VOIP

VoIP is voice transmission over a broadband Internet connection instead of a standard phone line. Basically, Vonage converts your voice into data and sends it like an email.

Fax machines, like yours, are designed to work with the regular phone lines. As your phone line is digital, the functionality of your all-in-one printer & fax cannot be guaranteed.

Vonage also offers a dedicated fax service and you might want inquire them about that.

Keep us posted and thank you for using our service.
FixYa for all your troubleshooting needs.

Jul 05, 2008 | Canon PIXMA MX310 All-In-One Printer

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Have two fax machines on two seperate broadband lines, both lines also serve internet/mail access which is working fine. Both faxes exhibit periodic/intermittent transmit and receive problems. Have had...


You can not send or receive faxes with any consistency on Broadband lines. You need an analog telephone line for these to work. Fax machines work on analog technology.

Jun 30, 2008 | HP Office Equipment & Supplies

3 Answers

NO DIAL TONE


If you are using the same phone line on broadband and fax, you may need to use a filter for the fax line. Also make sure the phone line is plugged into where it says "line" side of the fax and not where it says phone.

Hope this helps...

Jun 14, 2008 | Office Equipment & Supplies

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