Question about Sony Network Walkman NW-A3000 MP3 Player

2 Answers

Sony NW-A3000 mp3 player not registering on sonicstage

I run Windows Vista and have used Sonicstage to transfer music across to my NW-A3000 whilst running Vista, yet now when I run Sonicstage then plug in the device nothing happens, whereas once upon a time the program would instantly recognise the player and build a library of what was present. I could then transfer, delete, rearrange, rename tracks to my heart's content. Now nothing, not even an error message.
I have tried uninstalling/reinstalling Sonicstage, updating drivers and firmware for the player, even completely wiping all things Sony from my PC and re-downloading the sonicstage installer....... none of which have made any difference.
I'm getting desperate now (aswell as slightly annoyed) as I want to be able to put new music on my player, and can't afford to shell out for a new device for the forseeable future.

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  • Anonymous Nov 09, 2008

    I have the same problem and I'm using Windows XP. Sonicstage does not seem to notice my NW-A3000 any longer.

  • MICAL Nov 13, 2008

    my problem is the same except that i have changed my computer and also have vista & whenever i now connect my NW a3000 it states that the connection is unstable, so i also cannot get anymore music onto my MP3 player & have only had it 2 years. I would not purchase anything Sony again

  • Hicks54 Nov 25, 2008

    Thanks for the input JayJay.

    I tried your solution. I used a pin to depress the reset button (which is on the bottom of this particular device), unfortunately it did not seem to fix my problem.

    I reinstalled Sonicstage having given up previously and invested in a 2nd hand ipod nano for the time being (the sound is tinny but the user interface is nice, and hey... I can transfer music to it from my pc!!)

    I tried resetting my player, then it was do or die time.

    I plugged in the player with SonicStage open, full of anticipation..... Nothing. The right hand window of SonicStage, where the music on the device should appear, just says 'device/media not connected'.

    The computer recognises the player is there, I can view the files and folders in explorer, it's just getting it to interface with SonicStage that's still the issue

    Just a side note, something I've noticed with Sonicstage is that I can run it once and close it. Then when I try to open it again, it won't work.

    I have to go into task manager and stop the process named 'Omgjbox.exe' in order to allow SonicStage to be reloaded. I don't know if this is anything to do with my issues, but I doubt it personally.

    So... still stuck with a lovely device with great sound quality and decent capacity that I can no longer put any new music onto.

  • Anonymous Dec 06, 2008

    Fantastic! thanks JayJay. That worked. It had been frustrating not being able to add new tracks as SonicStage stopped recognising my NW-A3000. This is the latest device from Sony that has been a disappointment. And they no longer provide support. (DVD Recorder broke twice and now replaced with another manufacturer. Sony surround sound amp lost its surround sound). I will replace with an iPhone when my contract is up. I won't be buying anymore Sony products.

  • Anonymous Mar 08, 2009

    I run Windows Vista and have used Sonicstage to transfer music across to my NW-A3000 whilst running Vista, yet now when I run Sonicstage then plug in the device nothing happens, whereas once upon a time the program would instantly recognise the player and build a library of what was present. I could then transfer, delete, rearrange, rename tracks to my heart's content. Now nothing, not even an error message.
    I have tried uninstalling/reinstalling Sonicstage, updating drivers and firmware for the player, even completely wiping all things Sony from my PC and re-downloading the sonicstage installer....... none of which have made any difference.
    I'm getting desperate now (aswell as slightly annoyed) as I want to be able to put new music on my player, and can't afford to shell out for a new device for the forseeable future

  • EmmaC1 Apr 23, 2009

    this sucks I have used sonic stage since getting vista and it has always been fine and now I can do nothing with it!! it just says that there is no device recognised!!! not fair!!

  • Anonymous Apr 25, 2009

    It's exactly the same...

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I was having these problems with mine.  The first thing I tried was the reset button, it's on the back of the mp3 player and you need a safety pin or a sewing needle to push it in. Then I tried a different USB port. Problem solved.

Posted on Nov 22, 2008

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I had the exact same problem as Hicks54, only with XP SP2.
I tried JayJay's solution, but no go.
I then Initialised the sony NW-A3000, and again followed jayjays advice. I cooonecte via a different usb connection, turned on the computer with it connected and this time it worked.
Damian

Posted on Feb 26, 2009

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