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Attempting to load my 1200 software onto my new computer (a HP laptop running Vista) I keep getting messages say something wrong with software, contact manufacture. I truly need this fixed -- as in yesterday -- any help available?

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I got a new desktop Dell (runs on Vista) to replace my old Dell laptop (runs on Windows XP). I inserted the software CD for my HP Office Jet K80 All in One printer and it literally exploded loudly inside...


Vista has identified your printer. It loads up its default printer driver (stored in vista OS) in your new computer. This usually have the basic features only. You need to run again the CD to install or enable the added features of your said printer. If you have lost the CD you can do an alternate option by downloading the software on this link. ftp://ftp.hp.com/pub/united-states/pse/hppse1.12.0.46enu.exe

For the the CD that was crumbled inside your cd-rom. You can try to pull out the CD from the Tower casing and try yo maually open the CD rom unit itself. Or may i suggest that you can buy a new one. (CD/DVD roms are cheaper now a days)

The causes of CD crashing inside your CD rom;

1. wrong placement of CD/DVD disc
2. Hardware failure of the CD/DVD roms


Sep 26, 2009 | HP Printers & Copiers

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Hp solution center 70.0.128.000


welcome to vista some printer software does not work on vista if you are running the 64 bit copy i suguest that you format and burn the copy as most software will not work on it without all new drivers that you must buy from the vendor hope i helped

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Your usb2.0 to parallel cable might be incompatible. If you have usb port on your printer use it. But check if this is really capable of doing that. Example even the straight thru usb to ps2 doesnt work as expected, there something some communication capability before it can run.

Here a manual for printer you can check it.

http://h20000.www2.hp.com/bc/docs/support/SupportManual/bpl10395/bpl10395.pdf


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Are you sure it the 6100c. This appears to be the code for a scanner.

It's almost certainely a problem with the Driver. Try getting the driver specific for Vista from the HP Website.

Good luck


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Go out to hp.com support and click on downloads and see if they have an updated download for vista on your machine.

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It is simply telling u to install the printer software on the cd which is distributed with the printer. If u dnt know how, et back to me. will show u

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