Question about Casio Exilim EX-S600 Digital Camera

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EXZ77 - Bought in December 2007

We purchased a Casio EXZ77 camera last December, most likely used it about 5 times and always had problems with the bottom of the camera. The connection (holding the battery in place) was never stable and would move. Now we are having problems with blurred pictures and sent the camera in for repair to Casio in New Jersey. We were told the evaluation was 'slightly separated at the bottom..' and that the cost for repair would be 134.39 plus shipping. YIKES! This sounds like a lot of money for a small problem that should be covered under my warrenty. Does this seem like something you've come accross before?

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  • christinear Sep 03, 2008

    Thanks for the quick response sandrew. Unfortunately, we tried that tactic first. We bought the camera at a Norridge Circuit City. Circuit City told us they do not take back any cameras and that we would need to deal directly with Casio America, Inc in New Jersey. We spent $10 shipping the camera off, and now either need to pay the $134.39 for repaid (estimate) or pay $7.44 to have the camera mailed back to us or -- let them keep the camera.

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Send this back to the shop you bought it from, you cannot be charged anything for a camera less than a year old found to be inherantly faulty

Posted on Sep 03, 2008

  • andrew pester
    andrew pester Sep 03, 2008

    applogies as the UK is different when it comes to buying goods, in the uk the retailer/store is responsible for the repair or replacement as the contract is with them not the manufacturer, not sure how it works in US

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https://www.ecasiorepair.com/
http://www.casio.com/support/authorizedservice/
Thank you,
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1 Answer

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more detail casio ex-s600 overexpourse

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1 Answer

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