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Having problems getting into email, cannot connect

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  • make sure ur modern is well connected to the internet
  • Also make sure the pc is well scan in case of virus

Posted on Sep 03, 2008

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3 Answers

Cannot get or send mail. error ox8oocccod


Error 0x800CCC0D
Problem: When you try to send or receive email, you get an error message. It
says the error number is 0x800ccc0D.

Solution: This error is basically saying that your computer cannot connect
to the mail server. The most common and obvious cause of this is that you
are not connected to the internet at all. To test whether this is the case,
try opening a news web page like news.com or doing a Google search (just
opening your homepage is not a good enough test, because it may be saved, or
"cached", on your computer's hard drive). If this test fails, then the
problem is not with e-mail specifically, but rather with the internet
connection. For users on dial-up, you need to dial in first, and then you
should be able to check your email. If Windows is indicating that you are
already connected, try disconnecting and then dial in again. If that fails,
try restarting the computer and then connecting again. If that fails, you
may have spyware or your modem may have gone bad.

If, on the other hand, you are able to pull up web pages, yet still get
error 0x800CCC0D, you should check to make sure the mail servers are typed
in correctly. To check this in Outlook Express, open the Tools menu, select
Accounts, click on the Mail tab, click on the Properties button, then click
on the Servers tab. Or, if you use a different email program, follow the
equivalent procedure for that program. The incoming mail server should be
pop3.vcn.com unless your email address doesn't end with @vcn.com, in which
case put in whatever your address ends with instead of vcn.com (for example,
if your address is person@wavecom.net, enter in pop3.wavecom.net ). The
outgoing mail server should be smtp.vcn.com or substitute whatever your
email address ends with for vcn.com.

Make sure to check the mail servers for all your mail accounts if you have
multiple email addresses.

If you still get error 0x800CCC0D, and definitely can pull up web pages
(that is, the rest of the internet is working fine, only email is having a
problem):

* Restart your computer. This is simple, so you might as well try.
* Try disabling e-mail scanning in your anti-virus program. To do this
in Norton, double-click on the yellow picture for Norton down at the bottom
of your screen by your clock to open Norton. Then click the Options button
at the top of the window (if a drop-down menu appears, choose anti-virus),
then click the word Email on the menu on the left side. Uncheck both Scan
Incoming and Scan Outgoing. Click OK, then close Norton. Try checking your
messages again.
* Disable your firewall. It could be blocking Outlook Express, or
whatever your email program is, from accessing the internet. McAfee firewall
will usually not turn off even when you tell it to, so you'll have to go
into the firewall settings and delete your e-mail program from the blocked
list, or just uninstall McAfee firewall entirely using the Add/Remove
Programs control panel.
* Make sure you recieve replies when you ping the mail server. If you
cannot, something strange is going on.
* Try checking email using a different mail program such as Thunderbird,
or through webmail on our web site, and see if that works.



Other Cases

You may be able to get mail when you first open Outlook Express, but then
get error 0x800CCC0D from then on. To solve this, go to the Tools Menu >
Options > Connection tab, and uncheck "Hang up after sending and receiving".

Your email works fine, but error 0x800CCC0D keeps constantly popping up over
and over. In Microsoft Outlook, Tools > Options > Mail Setup tab > Send and
Receive, and uncheck "Schedule an automatic send/receive every 5 minutes"
(older versions of Outlook will have a similar option under the Mail
Delivery tab). In Outlook Express, go to Tools > Options, and uncheck "check
for messages every ... minutes".

Aug 30, 2009 | Sony VAIO JS Series Desktop Computer...

8 Answers

How do i stop getting error nomber OX8OOCCCOE when trying to send email?HELP!!!!!!


First of all do all your emails go to the default folders? Also are these folders very full? You can corrupt folders by overfilling. It is best to create a new folder and move e-mails to these folders.
Thanks,
Lee

Sep 28, 2008 | PC Desktops

4 Answers

Cannot receive e-mail


Are you using any email client to access the emails? and Do you see any error message?

Aug 22, 2008 | PC Desktops

1 Answer

Hard drive right side light goes off


What Email are you using??
If you are doing internet based web mail,(you have to log into a website to see it) you are loosing your connection intermittently. Other browsing of the web could run without caring about the crop. If you are using pc based email that uses the internet to send you still might have an intermittent connection. Your program definitely thinks it is talking to a server and the connection is dropping. If this is totally on your PC and you have only one drive you would have other problems if the drive were failing.

Mar 17, 2009 | Dell Dimension 3000 PC Desktop

1 Answer

I'm having problems getting at&t


I am not sure I understand the problem but lert me give it a shot. If you ae gettign you email or connecting to the internet through the high speed port from the router and not the regular phone line  then your conmputer is being reconized. You may reset you home page as ATT software changes it, when being installed. If I misunderstood you , I am sorry. 

Nov 24, 2008 | PC Desktops

1 Answer

I am having problem with my internet, the people next door email keep coming up on my screem


You should not be seeing your neighbors email on your screen unless

1. you hacked their email account and are connected to their network by cat5 cable or wireless

2. you accidentaly connected to their unprotected wireless network

The solution to number 2 is to dissconnect from their network and connect to your own network
and of course change your pop and smtp provider.



Az.

Sep 17, 2008 | PC Desktops

1 Answer

Can't receive my E-Mail


Depends on the (client) program you are using, but...


1) Test your WEB Browser (Internet Explorer or Firefox),
to make sure you can get MSN or Google.

This tell you if the network and the TCP/IP stack are
working properly.

2) If the network is fine, open you email client and check
your server setting for: POP-3, and SMTP.

These setting must match those specified by your
IP service provider.

Also make sure that the email login and server password
are correct.

3) Pay particular attention to the error messages you
get inside you email client, when it fails to access the
server. These should give you a clue:

a) Can't find server / invalid domain name ... etc...
b) Can't login ... user not authorized...
c) No network connection ... denied...

etc...

4) Server and domain name problems indicate a typo or
error in your POP3/ SMTP settings. These are sometimes
changed by the IP provider, so please check with them.
Also check the port numbers:

Port 110 = POP3 = Incoming mail server
Port 25 = SMTP = Outgoing mail server

are typical, but it really depends on th provider.

5) If you can't login, the login ID or password are wrong,
or your provider has closed you account, which they tend
do to with a nasty deliberation if you owe them money.

6) If the email program cannot connect to the internet at
all, but you WEB browser can, then you have a fire wall
problem.

Check these firewall, and disable them temporarily,
to see if it fixes the email problem:

The Windows Firewall: Control Panel === Windows Firewall
(disable it)

Any software firewall you may have installed, such as
Norton's, AVG antivirus...etc. Disable them too.

If you use an external router or residential gateway
to connect to the internet, such as SISCO, CVG, SMC

Log into the router using your WEB browser, and disable the
firewall.

7) Once you identify a firewall problem, you need to setup
exceptions for your email client.

8) If you cannot get any Internet, including the WEB,
then you have a different problem.

a) run the Windows Network setup wizard again,
from the control panel.

b) If you connect directly to the Internet through your cable
or DSL this should fix it.

c) If you still use a telephone modem, that has to be
setup as well.

d) If you use a residential gateway, barricade or router
to connect to DSL or CABLE, then you need to set
that up next using you WEB browser. Typical router
address is: 192.168.1.1

e) In the case of DSL you router may also need to be
programmed with you login/password info, because in
this case it is the router that connects and logs into
your internet provider's server, not your computer.
(your computer sees the router, not the provider.)

Anyway, not knowing what your exact problem is,
I think that I have covered the waterfront here,
hope it helps.

Please rate my answers.

Martin



Jun 14, 2008 | PC Desktops

9 Answers

0X800CCC6A


I was having this same problem.

Here's what I did:
Under Tools-->Accounts, select email account and then select Properties-->Servers. At the bottom, check the box "My Server Requires Authentication," and then select Settings. Select "use same settings as my incoming server"

After I did all that, my problem disappeared. Hope that helps you.

Nov 12, 2007 | HP Media Center PC 873n (P9875A#ABA) PC...

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