Question about Xerox WorkCentre XD100 All-In-One Laser Printer

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HP lasrjet 4240n it won't print

I put in new toner, error codes, it will not recognize the toner as proper and thus will not work
10.10.10 supply memory error. how do i fix this.
can you help

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The printer is unable to read the electronic information (e-label) on the print cartridge so that the printer can keep track of the page count for the print cartridge.
1.
Open the top cover, remove
the print cartridge, and
reinstall it.
2. Install a new HP print
cartridge.
3. Check the connection
between the
DC controller PCA
(location J97) and the
memory chip on the print
cartridge (location J600).
4. Replace the memory chip
cable and contact assembly.
5. Replace the
DC controller PCA.

Posted on Sep 03, 2008

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Code 10. 1000 supply error hp laserjet 3390


Hi,

Remove the toner and shake it a little. You can put the toner back in the printer. If this does not fix the issue, Turn off the printer, unplug the power cable from wall outlet. Wait for 1 hour and plug the power cable and power on the printer

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The 10.00.00 SUPPLIES MEMORY ERROR is based on the e-label. To clear the error, do the following:
NOTE: If the error occurs, it should appear at beginning of life, causing the error message after first installing the cartridge.
Turn the printer off and on to clear the message.
Put in the old catridge and see what happens.
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Remove it again.
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If the printer has a 500-sheet Tray 3 installed, turn the printer off again and replace the print cartridge with a new HP print cartridge.
Turn the printer on again.
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2 Answers

Out of toner........ but not really.....


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To print the Supplies Status page from the printer, on the printer control panel, select
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If the page count from the Supplies Status page indicates that the toner should not be in need of replacement then you have a bad cartridge. Actually, the cartridge is probably fine but the chip on the cartridge has got a problem. Return the cartridge to O.D. and get another one. Unfortunately, chips that don't work properly in not all that unusual so HP has a pretty easy return policy.

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