Question about Xerox Office Equipment & Supplies
That is a problem with the movement of the print head. There are 2 main causes of that.
1, On the left side, looking from the front, about 3/4s of the way back on the lower frame there is a 1 inch by 1 inch stainless steel print head block, There can be ink spilled over into it causint the print head not to tilt forward and back properly. That block can be removed and cleaned pretty easily. There is a spring assambly just hooked over it and that needs to come off, and you may need a pair or channel lock pliers if the block is really full of ink. Clean that block and remove as much excess as you can.
2, The Print head wiper blade may be tacked to the print head, This would occur if the machine was powered down improperly or there was a power failure.That would require removing both side covers and the ink loader, Where you insert the ink sticks. Once there you access the print head area, the blade would be between the print head and the drum.
That is the 2 most likely causes of that prpblem
Posted on Sep 03, 2008
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Posted on Jan 02, 2017
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Jun 15, 2016 | Xerox Phaser 8500/DN Printer
Jul 28, 2015 | Xerox PHASER 8550 COLOR Printer
Ink count sensor flags are stuck after melting 2.5 ink sticks. The following codes are recorded: 9,03x.41, where x= 5 for cyan, 6 for magenta, 7 for yellow, and 8 for black. (Your error indicates black ink loader failure)
Features on the bottom of genuine Xerox ink sticks actuate the Ink Out Sensor located at the forward end of each ink channel of the Ink Loader. The sensor indicates the passage of ink to provide a count of ink consumption.
Damaged or non-genuine ink sticks may not reliably actuate the sensors. This can lead to false Ink Out messages as well as Ink Stick count faults. Using 8400 model ink in a 8500/8550/8560 models will also cause 9,03x.4x ink stick count faults.
Ink Loader will need replaced and then diagnostics entered to run "Clear ISC Fault" test to clear the error.
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