Question about PC Laptops

1 Answer

Mute Button (touchpad)

Why cant i hear any sound or music and the mute button (touchpad) is always orange instead of white like every other button, when i click the mute button , the computer mutes everything but when i click it again it says there is sound but i cant hear it, went to control panel and did not work check the sound icon and said it was ok. what else can i try, its a HP PAVILION DV5

Posted by on

  • 2 more comments 
  • shortcherrie Dec 19, 2008

    I have a dv4-1125nr and I am having the same problem. Chat support is trying to force me to mail it in for service since the agents don't know what to do.

  • Anonymous Dec 27, 2008

    yeah i have the same thing going on right now. i just got my laptop yesterday and nothing liquid hasen't touched it or anything. im praying that i wont have to take it to get fixed so soon

  • Anonymous Jan 11, 2009

    I have the exact same problem - it happens sometimes when I put the computer on stand by!

  • Anonymous Jan 29, 2009

    volume key is not highlight

×

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Genius:

    An expert who has answered 1,000 questions.

  • Master
  • 2,028 Answers

This could be a simple driver glitch. Try uninstalling the audio drivers from the device manager, then reboot. The machine will find he sound card and reinstall the drivers automatically. Then go to HP's support site and check for any updated sound drivers or patches. If it's a glitch this will fix it. Keep in mind that it could also be a hardware problem with the mute switch, so if the driver procedure doesn't work, you might consider having it serviced.

Posted on Sep 03, 2008

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Mute button on probook 6450b


sounds to me like the indicator light is stuck in the on could be something touching the wires and causing a bad connections

Nov 06, 2013 | HEWLETT-PACKARD ProBook 6450b Notebook

1 Answer

ProBook 6450b mute button on keyboard is always orange


Is the volume muted or not when the light is orange? If it is muted then use the icon on task bar and increase the volume, to see if color changes. If it is not muted and a change of volume does not affect the color of the light, maybe that is the normal color for it. Did you read the manual and find that orange means trouble. On my computer, the light for my WifI is always orange.
The speakers may be muted by an Fn +Fx key sequence, or some additional buttons on the computer.

Nov 06, 2013 | HEWLETT-PACKARD ProBook 6450b Notebook

1 Answer

My Sony Vaio VGN-FS690P has stopped playing sound. The sound card states it is working correctly. It does play one sounds, the sound when it starts and show the VAIO screen.


Hopefully this helps. Right click on your volume control icon. Open the "Volume Mixer," and make sure that nothing has the mute X on. Then right click on "Volume Control," and make sure that the volume control is checked to play all sounds, and that your Speaker box is checked. Next step is your music, if the sound was muted directly @ the music playback, this could be the problem. Open your Media Player and try to play music, if you cannot hear it, click on the mute button to the song playing. If your Player was shut off in the "mute" mode, then you will not hear sound. It Happened to me once. You will need to check all of your "Players" to see if any of them were shut off in "mute."

Ponder/Meditate/Pray for Peace.

Mary Oliveau { hugs }

Sep 26, 2010 | Sony VAIO VGN-FS690P Notebook

2 Answers

I have a HP Pavilion dv7-1232nr, the mute button and the wireless button on the top touch pad has quit working along with the volume slider. Any suggestions?


My mute button on my hp pavilion dv7-1262us stopped working after I updated my IDT High-Definition Audio CODEC through Microsoft update. The volume worked but the button stayed orange. I went to Device Manager- Sound,video and game controllers then IDT Audio CODEC. Click the Driver tab then click the Roll Back Driver button. This rolled the driver back to an older version but it fixed the problem. This is a Vista machine. Hope this helps.

Mar 06, 2010 | HP Pavilion DV7-1232nr Notebook

1 Answer

Hp dv71245dx cannot remove from muted state.


hi
Go to Control panel > Sounds and Audio Devices > Volume. Check that Device Volume is at least halfway across the slider and that Mute is unchecked. Go to Advanced and make sure that nothing is mute. Go to Speaker Volume and set the sliders at least halfway across the slider. Go to Advanced, and in Speakers setup choose Laptop Stereo Speakers (if that's what you have). Go to Performance and choose Restore Defaults. Click Apply > OK

plz do inform if this has sorted out the problem
all the best
regards

Jul 15, 2009 | HP Pavilion dv7-1245dx Notebook

2 Answers

Orange Mute Light is On - no sound


Hi, Please update Sound driver from Hp.com and try
If you dont have any control on Quick launch buttons to turn on Volume, update Quick launchdriver. If that does not fix the issue, if you have to replace Speakers on the laptop

Jul 06, 2009 | HP Pavilion dv6000z Notebook

1 Answer

Prescario v6000 mute buttons and sound button dont work


you have to install the driver
get you driver driver through hp site

Oct 04, 2008 | HP Compaq Presario V6000T Notebook

Not finding what you are looking for?
PC Laptops Logo

Related Topics:

483 people viewed this question

Ask a Question

Usually answered in minutes!

Top PC Laptops Experts

Les Dickinson
Les Dickinson

Level 3 Expert

18304 Answers

joecoolvette
joecoolvette

Level 3 Expert

5660 Answers

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

Are you a PC Laptop Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...