Question about Creative Labs ZEN Vision:M Digital Media Player

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ZEN VISION M

My problem is that my zen is locked it turns on but it just show the zen logo and does not go any further. I tried the reset it but it only turns it off.
is there maybe a combinatin of buttons i can hit and it will give the menu to clear or reboot

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Hello,

This sounds like it might be a hard drive problem. To put it into Recovery Mode, do this: put a paperclip in the Reset hole while holding the power button in the On position. Then release the paperclip and continue to hold the power button until it goes to the Recovery Mode screen. You should at this point try Format and Scan Disk/Cleanup, then Reboot. If it still gets stuck at the same spot, then its going to be a hardware failure.

Click here to view my step-by-step troubleshooting guide.
Click here to send in your device for free diagnostic testing.

Posted on Sep 23, 2008

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I have a creative zen m vision which is not working if I try to reload firmware I get a message harddidk problem - how do I proceed


1 HD damage could be done when you drop the Zen and you hear noises inside, some times the display just shows the Creative logo and no more.
2 the display just show the Creative logo, no noises inside, you can tray to put in Recovery mode as mentioned in the other solution and then erase firmware then reload firmware, this firmware can be downloaded form creative page,http://us.creative.com/support/downloads/download.asp?MainCategory=213&nRegionFK=&nCountryFK=&nLanguageFK=&sOSName=Windows+XP&region=1&P
However
Before you go to all that trouble though try these steps:

1. Connect the device to the wall charger.
2. Hold the power switch to ON.
3. Put a paper clip into the reset hole.
4. Continue holding the power switch on until the Creative logo appears.
5. Select Format All from the Recovery Mode menu. (Note: THIS WILL ERASE ALL DATA FROM YOUR DEVICE! - but it's better than buying a new device)
6. When the reformatting is done, select Reboot from the Recovery Mode menu.

Jan 08, 2011 | Creative Labs ZEN Vision:M Digital Media...

1 Answer

My zen vision m player is stuck on lock


check the hold button...is it set to on position..?

Sep 11, 2009 | Creative Labs ZEN Vision:M Digital Media...

1 Answer

Creative zen won't turn on


had same prob to the T...found this post and it fixed it...it's the computer not the zen...once I did the two steps my zen started charging and turned on...go figure...the flashing blue light doesn't mean it is charging.
posted on Feb 25, 2009 abeales
If you have windows set to do automatic updates, you most likely had a windows update installed that caused this conflict with Win Media Player 11. No fix has been posted by Microsoft yet, so the only workaround is to Uninstall/Rollback Windows Media Player 11. Goto <Control Panel<Add/Remove Programs and remove Windows Media Player 11. Follow prompts, restart computer when prompted to. Also uninstall Windows Media Player 11 Runtime application following same procedure above.
This will roll your Windows Media Player back to version 10 or 9, whichever you had installed prior to version 11. You will need to re-configure Windows Media Player again.

Your Zen should now be recognized by WMP and Creative software. You probably need to upgrade your firmware at this point, follow the instructions on upgrading your firmware, and you should be good to go.

This is a windows problem, not a creative problem. Dont blame Creative for the screwed up hotfixes that Microsoft puts out on a regular basi

May 28, 2009 | Creative Labs ZEN Vision:M Digital Media...

1 Answer

Creative zen m vision won't start up,


You tried these yet? 
Reset, Format or Clean Up a Zen Vision:M

If your player stops responding, you can reset it. To reset the player, push the end of a pin-like object (for example, a pin or straightened paperclip) into the Reset hole. This should not cause you to lose any data or audio tracks, unless you were in the middle of transferring an audio track.

To reset Zen Vision:M to factory default settings:

Press on the Menu/Back button on your player, and select System, and then Reset.

To Format or Clean Up Zen Vision:M

1. Detach the Zen Vision:M player from your PC , and ensure that the unit is off.

If the battery is too low, charge the battery fully before continuing
2. Slide the Power switch towards the Power icon and hold the switch in the Power On position.
3. Push the end of a pin-like object (for example, a straightened paper clip) into the reset hole, press gently and remove.

4. Release the Power switch when the Creative logo appears. The Recovery Mode appears:
* Clean Up (Performs a disk scan on the player's hard disk, it will not affect music files)
* Format All (Formats the players hard disk - Note: all contents will be lost)
* Reload Firmware (Reloads the Operating System on the Zen. Select this option ONLY if there is a firmware available to reload.)
* Reboot (Reboots the device).
5. Select Clean Up or Format from the Recovery Mode, and then select Reboot.

http://dmzweb4.europe.creative.com/...com:80,Case=obj(14048),Kb=ww_english_add

pls rate it, thanks

Nov 12, 2008 | Creative Labs ZEN Vision:M Digital Media...

1 Answer

Zen m : after reset no logo appears, black screen,


If your Zen V is dead, wont respond to anything, try this, plug it in to the computer, hold the power switch in the on position, THEN trigger the reset button, worked like a charm for mine, I had thought it a lost cause."
try this

or
this

If that doesn't fix it try the USB cable

Feb 19, 2008 | Creative Labs ZEN Vision:M Digital Media...

3 Answers

Creative ZEN Vision M


Zen Vision:M Not Responding SOLUTION! to No Charge, Device Not Connected or Recognize


If that doesn't fix it try the USB cable

Screen Doesn’t come on anymore
http://www.anythingbutipod.com/forum/showthread.php?t=18859

If your Zen V is dead, wont respond to anything, try this, plug it in to the computer, hold the power switch in the on position, THEN trigger the reset button, worked like a charm for mine, I had thought it a lost cause."

Feb 13, 2008 | Creative Labs ZEN Vision:M Digital Media...

1 Answer

My zen is freezeing


1. I'd try a system clean up first (instructions below)
2. definitely upgrade your firmware (http://us.creative.com/support/downloads/)
3. If all else fails, back up all your music on your PC and format it (instructions below)

.... from Creative's site

Reset, Format or Clean Up a Zen Vision:M If your player stops responding, you can reset it. To reset the player, push the end of a pin-like object (for example, a pin or straightened paperclip) into the Reset hole. This should not cause you to lose any data or audio tracks, unless you were in the middle of transferring an audio track.
To reset Zen Vision:M to factory default settings:
Press on the Menu/Back button on your player, and select System, and then Reset.
To Format or Clean Up Zen Vision:M
  1. Detach the Zen Vision:M player from your PC , and ensure that the unit is off. If the battery is too low, charge the battery fully before continuing
  2. Slide the Power switch towards the Power icon vision_m_reset.jpgand hold the switch in the Power On position.
  3. Push the end of a pin-like object (for example, a straightened paper clip) into the reset hole, press gently and remove. vision_m_reset1.jpg
  4. Release the Power switch when the Creative logo appears. The Recovery Mode appears:
    • Clean Up (Performs a disk scan on the player's hard disk, it will not affect music files)
    • Format All (Formats the players hard disk - Note: all contents will be lost)
    • Reload Firmware (Reloads the Operating System on the Zen. Select this option ONLY if there is a firmware available to reload.)
    • Reboot (Reboots the device).
  5. Select Clean Up or Format from the Recovery Mode, and then select Reboot.

Jan 05, 2008 | Creative Labs ZEN Vision:M Digital Media...

4 Answers

CREATIVE ZEN VISION MZEN VISION M TECHNICAL SUPPORT


read this:
http://www.anythingbutipod.com/forum/showthread.php?t=10960

Dec 12, 2007 | Creative Labs ZEN Vision:M Digital Media...

1 Answer

Zen Vision: m does not load past the Logo screen.


After you turn on the player, put your ear up to the back side of it and keep listening for about 2 minutes. If the hard drive eventually stops spinning or makes a repeated clicking noise over and over in a repeated pattern then the hard drive is bad. It sounds to me like that is the case. You will need to get the hard drive replaced. You should take it to a technician, or you can also do it yourself, but be careful. The parts inside are delicate and easy to damage.

Sep 05, 2007 | Creative Labs ZEN Vision:M Digital Media...

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