Question about Sony Handycam DCR-TRV260 Digital Camcorder

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I-link malfunction I successfully downloaded the upgraded free softwear package from the Sony site in order to burn DVDs from tape from my older model DCR-TRV260 Handycam, I think. I needed to do this for our new computer running Vista Home Basic. But when the screen orders me to click 'import, I get the same message from both the softwear and the computer, that the I-link cable in not properly hooked up and/or, the device (the camera) has malfunctioned and is not recornized by Windows. I switched among three differedt I-link cables to no effect. Do I take the camera to a repair shop to check if I am getting output from the DV output? because I do get output from the camera to my DVD player. Thank you, Bruce.

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  • kendallamber Dec 02, 2008

    Mine is doing the same thing.. I think it's just Windows Vista Home Basic messing it up....

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  • Sony Master
  • 2,794 Answers

That software doesn't work with Vista anymore.

Your going to have to purchase a program such as Pinnacle Studio to do the job:

www.pinnaclesys.com

That will work with Vista as well as your firewire (I-link) connection.

Posted on Sep 03, 2008

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