First time posting question- thank you in advance
My company purchased the Samsung i500 for me through Sprint. I was pretty much impressed at first and was able to Sync to Outlook 2002 SP 2 immediately.
Now I cannot sync my contacts or address book past a certain point (not sure what point) I get no error messages, but new info no longer syncs. I am using an outdated calendar and my contacts that I add via Outlook no longer show up.
I have tried to validate in "custom" under my hotsync icon that I am set correctly to have the both the phone and computer accept data from the other to no avail.
Any suggestions, help etc?
I also notice that my phone no longer appears ANYWHERE on the palm website for support etc??? What happened?
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Re: sync loss on outlook
You go to your toolbar and right-click on the icon. Select custom. On the drop-down, secect your hotsync name.. make sure the contacts and other built-in conduits (date-book, memos) are set to desktop overwrites handheld.
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at the moment there is no Exchange support for the G1 phone, Fortunately though, with it being Open-Sourced OS i can guarantee some person and/or company is Creating a program for the phone which allows Push Exchange support for outlook etc ! as it is a widely used program.
There are already programs created which allow the Synching of Outlook Contacts and it Does support Pull POP3/IMAP email
By default, it won't sync the company shared calendar. This is in fact very hard to do. You will need to speak the guys in your IT department about a product to sync your calendar with the company one. If you use Exchange server, then you may wish to look towards a product such as 'SlipStick'...
I have had the same problem... twice. First time I held down some keys just trying desperately to get it to come back to life. Well I hit the right combination for a hard reset. So I lost all my data.
Second time I took my phone into the Sprint Store across from Sprint HQ in KC. The only thing they knew to do was a hard reset.
I'm suspicious since I was having trouble removing my battery the second time, that my battery's position may have caused some type of short. Still searching.
Unfortunately, it is a known problem that Outlook doesn't properly sync with Notes. I suggest two options:
1. There is a Samsung update to fix the problem
2. You can download a third party app like: SmartphoneNotes - http://www.syncdata.it/sphnotes.html
If addressbook is presently syncing to Contacts in Outlook, then you will need to reinstall the desktop to alter the conduits. The reinstall should overlay the present version. Just select to alter conduits when requested.
Hard rest resolved problem for me.
I just posted yesterday a similar problem with my T3. While everything else was syncing fine, the Tasks from Outlook would not sync. After I posted my question, I (accidently) did a hard reset on my T3. So I set all Outlook conduit settings to 'Desktop overwrite HH' for first hotsync. This somehow corrected the problem with the Tasks, and all outlook tasks appeared on my HH.
All sync's seem to be working fine now.
on the free time issue, here's a workaround that I tried and seems to work: go to the PalmOne Knowledge Library and search for Solution ID 4971. Appointments made on the Palm show up as busy in Outlook.