Question about IBM WorkPad z50

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Ibm workpad sync & port issues help!

Everytime i try to do a hotsync operation i get a couple of error messages. my workpad tells me-the connection between your handheld computer and the desktop could not be established. please check your setup and try again. when i look at the log it says- never synchronized. then my desktop hotsync manager says- the selected port,com 1, is not available at this time, hotsync manager will open the port when it becomes available. now i went to the hotsync help and followed the help steps, but it didn't do anything to fix those issues. i was told i had to download a driver to my desktop to get my workpad to work with my desktop. however i cannot seem to find that driver anywhere, and i thought the driver i needed for that was with the palm desktop software i downloaded from the palm site. can anyone help me so i can use my workpad with my desktop? one thing to keep in mind is that while i am very computer smart, i know absolutly nothing about pda's.

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Re: ibm workpad sync & port issues help!

You have your Hotsync software set to use a com port instead of USB. Right Click on the Hotsync icon on the lower right part of your PC desktop and change it to USB and you should be good to go. The IBM Workpad is just like a Palm. I have the Workpad C500 which is actually a Palm M500. If you have a Workpad C505 it is a Palm M505. Anything you can buy for a Palm M500 will work with a C500 and anything you get for a M505 will work with a C505. If you do NOT have a USB Sync cable for your Workpad I suggest you do what I did... Just get a combination Sync and charge USB cable at Staples or Best Buy for your M500 or M505 and use it. It was about 20 but you can get them cheaper on the Net. I hope this helps you!

Posted on Sep 14, 2005

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Sep 14, 2005 | IBM WorkPad c500

1 Answer

Support information - WorkPad c500/505


Support information - WorkPad c500/505 Applicable countries and regions Support information for WorkPad c500 / c505 (8602-60x/70x) *If you have problems with your WorkPad c500/c505, or Palm Desktop SW for IBM WorkPad, please visit the IBM Web site at URL: http://www.pc.ibm.com/support *If you have problems with the MS Outlook sync conduit (Pocket Mirror by Chapura), please visit the IBM Web site at URL: http://www.chapura.com *If you have problems with Lotus EasySync Pro, please visit the IBM Web site at URL: http://www.lotus.com *If you have problems with the trial version of DB2 Everyplace Personal Edition 7.1.2 (demo), please visit the IBM Web site at URL: http://www-4.ibm.com/software/data/db2/everyplace/support.html *If you have problems with IBM Mobile Connect 2.41 (trial), please visit the IBM Web site at URL: http://www-3.ibm.com/pvc/products/mobile_connect/index.shtml

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