Question about Xerox Phaser 8400 Laser Printer

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8400 fault code

Getting fault code 37,016 43:28128 Anyone ever seen this code before?

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37,016.4x - PEST_FAULT_HM_CLUTCH_DISCONNECT
PEST - Head maintenance clutch disconnect. The head maintenance clutch is not
drawing the expected power from the supply.
1. Run the Head Maintenance Clutch test.
2. Check the Head Maintenance Clutch wiring.
3. Disconnect the Wave Amp signal cable from the left
side of the Electronics Module. If the error code
changes, replace the Wave Amp.
4. Replace the head maintenance clutch.

Posted on Sep 03, 2008

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The printhead 650-4303-00 is expensive, unfortunately.

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That is related to the print head heating. Normally one of the print head heaters fails which requires replacement of the print head. The other item I have seen fail and cause that code is the electronics module. Both are very expensive.

Oct 09, 2008 | Xerox Phaser 8400 Laser Printer

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well..it's a system error code..is this an older machine, by chance?




Aug 20, 2008 | Xerox Phaser 8400 Laser Printer

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Xerox phaser 8400 fault


I have the same problem. Xerox says they need to send someone out and can not tell me what this code means.

Prior to the error I have having light streaking on the page. Took everything apart and cleaned and it worked OK for 2 days then returned to streaks.

If anyone knows what to look for please offer assistance.

Jul 24, 2008 | Xerox Phaser 8400 Laser Printer

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Phaser 8400


That is related to the memory or the entire electronics module.
There is no specific 11,009 codes that I can find.
I am basing this on the fact that the 11 codes are all based on the memories and ECT Module.

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