Question about Sony Handycam DCR-TRV120BT Digital Camcorder

1 Answer

Head-Cleaning Tape not Working

I'm having a rather odd problem with my Sony DCR TRV-120 camcorder. When I insert the head-cleaning tape (wet kind with the brushes) it gives me the C:31:22 diagnostic message. But when I insert a brand new tape in there's no problem and I can record stuff but it will playback with some distortion which seems to be caused by dirty heads. The diagnostic describes this as a condensation problem somewhere in the camera. I wonder if the cleaning solution that I've applied to the brush of the head-cleaning tape is causing this. Is there another way that I can clean the heads with Q-Tips or some other household item without damaging the heads? Does the C:31:22 diagnostic come solely from the current condition of the head? Or could it be any number of things inside the camera?

Posted by Anonymous on

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Master:

    An expert who has achieved Level 3.

  • Master
  • 473 Answers
Re: Head-Cleaning Tape not Working

Another post here noted yet another discussion about giving the camera a whack on the side. This is not a good idea but since it fixed it points out that it was unlikely it was something the tape cleaner would fix. This likely means a trip to the repair depot.

Posted on Sep 14, 2005

Add Your Answer

0 characters

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...
3 Points

Related Questions:

1 Answer

DCR-TRV530 Digital 8 . . . Problem started with tape being caught in heads. Got a 3121 error message afterward . That stopped but in video playback mode only blue screen with play arrow at top? In...


Hi,
If video head got clogged then camcorder wont read tape in playback so result comes as blue screen.
Please use video head cleaning tape and clean video head of camcorder. This will solve your problem.
Video-8 head cleaning tape is available with amazon.com
Thanks.

Dec 03, 2010 | Sony Handycam DCR-TRV530 Digital Camcorder

1 Answer

When transferring (or watching) video from this Sony DCR-TRV530


Sounds video head is dirty / clogged.
Use good quality video-8 head cleaning tape for head cleaning in DCR-TRV530 and then record and playback it.

Aug 23, 2009 | Sony Handycam DCR-TRV530 Digital Camcorder

1 Answer

Sony DCR-TRV460 not playing back, blue screen


Follow this procedure to troubleshoot if a blue screen is displayed when attempting to playback video from the camcorder.
  1. Stop the tape.
  2. Ensure the tape has been rewound to the beginning of the video recording.
  3. Play the tape.
  4. If the issue is not resolved, stop the tape and remove it from the camcorder.
  5. Clean the video heads of the camcorder using a dry head cleaning cassette.IMPORTANT: Follow the instructions for use provided with the head cleaning cassette. It may be necessary to use the head cleaning cassette more than once per session.
  6. Reinsert the tape into the camcorder.
  7. Play the tape.
  8. If the issue is not resolved, stop the tape and remove it from the camcorder.
  9. Insert a different tape with video footage into the camcorder.
  10. Ensure the tape has been rewound to the beginning of the video recording.
  11. Play the tape.
NOTES:
  • If a blue screen is still displayed, then the camcorder may require service .
  • If the tape plays back correctly, then the first tape may be faulty or there is a problem with the video recording.

Aug 13, 2009 | Sony Handycam DCR-TRV460 Digital Camcorder

1 Answer

I have a blue screen during playback mode on my Sony DCR-HC32. I am not able to see anything I recorded. What should I do?


Follow this procedure to troubleshoot if a blue screen is displayed when attempting to playback video from the camcorder.
  1. Stop the tape.
  2. Ensure the tape has been rewound to the beginning of the video recording.
  3. Play the tape.
  4. If the issue is not resolved, stop the tape and remove it from the camcorder.
  5. Clean the video heads of the camcorder using a dry head cleaning cassette.IMPORTANT: Follow the instructions for use provided with the head cleaning cassette. It may be necessary to use the head cleaning cassette more than once per session.
  6. Reinsert the tape into the camcorder.
  7. Play the tape.
  8. If the issue is not resolved, stop the tape and remove it from the camcorder.
  9. Insert a different tape with video footage into the camcorder.
  10. Ensure the tape has been rewound to the beginning of the video recording.
  11. Play the tape.

Aug 06, 2009 | Sony Handycam DCR-HC32 Mini DV Digital...

1 Answer

Error code c 31 22 and it says to install a cleaning head tape (I guess it's dirty) on a handycam trv-138


Hi,
Actually this problem is related to the loading of tape path which get misaligned, most of the times improper insertion of cassette caused this problem and secondly dust/dirt in the gears of mechanical could be the cause. In this situation cleaning and mechanical adjustment is required, and mechanical adjustment bit difficult and only expert can perform this, therefore i advise for an expert to sort this problem.
Hope you will understand my sayings.
Thanks for using fixya.

Jul 25, 2009 | Sony Handycam DCR-TRV350 Digital Camcorder

1 Answer

Can i clean my own camcorder at home? or do you know where i may find one beside sony parts because u do not have a hi 8 handycam dcr-trv140 cleaning cassett tape anywhere. I have looked everywhere in my...


To clean the video tape heads of a camcorder, use a dry video head-cleaning cassette.
Follow the instructions provided with the video head cleaner for proper use.

Jun 14, 2009 | Sony Handycam DCR-TRV140 Digital Camcorder

1 Answer

No digital output from my Sony DCR TRV 310's Firewire port. Tried several 6pin -4 pin cables, two different computers, and made sure that the camcorder was powered by the AC adapter. Neither computer...


Camcorders head is dirty. I had this problem 15 minutes ago and I fixed it in quite brutal way, that is NOT recommended: Quickly ejected tape and put ear cleaning stick to recording head while it was spinning. I did this twice and problem solved. But I recommend you to buy a cleaning tape ;) p.s. excuse me about my poor english..

Jun 08, 2009 | Sony Video Cameras

1 Answer

TRV-350 playback problem


Sounds like dirty heads. Get a head-cleaning tape and run that.

Dec 29, 2008 | Sony Handycam DCR-TRV350 Digital Camcorder

2 Answers

Cannot playback hi8 ccd trv107e pal


Dirty video head! Playback newly opened blank tape for five minutes, after that eject, reinsert, playback then eject again five times, these will serve as your video head cleaner, never use "video head cleaning cassette tape" for it will only damage your camera. Most camera has built in video head cleaner installed inside and activates only when you insert, initial play/rec, and ejects a tape. If the problem is still there you need pro fix then.[:0)

Jun 18, 2007 | Sony Handycam CCD-TRV107E Camcorder

Not finding what you are looking for?
Sony Handycam DCR-TRV120BT Digital Camcorder Logo

145 people viewed this question

Ask a Question

Top Sony Video Cameras Experts

Larry Stiles
Larry Stiles

Level 2 Expert

286 Answers

kakima

Level 3 Expert

92691 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17129 Answers

Are you a Sony Video Camera Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...