Question about Canon CanoScan LiDE 500F Flatbed Scanner

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Won't start When I tried to use my scanner today it made a 'moaning-grinding' sound when I plugged in the USB cord and then nothing happens. None of the four scanner buttons produces a result and the start-up screen does not appear on the MAC screen. Is it dead?

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  • buhlerd Sep 03, 2008

    Thanks for the help. I went to the 'applications' file and clicked on the scanner start-up and it said, "Please unlock your scanner." It took several seconds to locate the small slide-key on the back of the scanner that had inadvertently moved into the locked position. I unlocked the scanner and it is working fine.

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Thanks for your reply that its done but any thing else you need us to help .reply.or comment.

pls do rate the solution

thanks.
regards.
fixya expert team

Posted on Sep 03, 2008

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  • Canon Master
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I would suggest trying the scanner on another computer available PC or MAC, see if the same problem happens there.

Posted on Sep 03, 2008

  • Ekse Sep 03, 2008

    also plug the scanner directly to the computer, without any hubs in the way, also try another usb port.

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