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Re: error code E350-0000 on canon clc 1000
Sorry it took long to get back... I had a problem with my computer. You may have fixed it already. Have you installed a adf on this copier? If so I read in the book that you may have to replace the Left retainer plate with a new one or that it may be damaged. Here is the part number for a new style plate FF5-4662-020... Try to do a full CCD adjust with the new plate.. Good Luck
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E020 refers to incorrect operation of toner moter, jammed up toner hopper or motor stuffed....
If toner hopper is overfull, the toner motor worm gear splits as a result of the hopper becoming packed tight. If the hopper is 1/2 full or less, the worm gear splits under normal use.
add toner only when the toner light is lit, right away, and replace toner motor.
After verifying that the toner hopper is working properly, check that the web solenoid is activating. Clean the web solenoid and ensure free action. This has been known to clear an E020.
After verifying that all is well with the toner hopper unit, consider the DC controller.