Question about HP OfficeJet 4215 All-In-One InkJet Printer
You may be the primary user but your user account may not have admin rights. This is a little unusual in Windows since most users have admin rights by default (this isn't a good security practice, but Windows tends to do this anyway).
I did a quick search of the web and discovered a set of instructions that will allow you to log into your Windows computer (assuming you have Windows XP) with admin rights. Once you do, run the software again and see if it works. If it does, you're ok. If it doesn't then the problem is with the HP software and not your user rights. Good luck:
How do I get admin rights on Windows?
Posted on Oct 16, 2008
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Posted on Jan 02, 2017
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