Question about HP OfficeJet 7110 All-In-One Thermal Printer

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HP Office Jet 7110 All-in-One

Message on printer says, "Bad Printhead. Replace black (pentagon) print head." I don't have the "toolkit" tab when I go to properties. Any suggestions?

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  • Tim Babcock
    Tim Babcock May 11, 2010

    Is this a laser printer?

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  • HP Master
  • 2,794 Answers

Here is a copy of the manual

See page 58 on how to calbrate and test the print heads. If that doesn't work replace the black print head.

Posted on Sep 03, 2008

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My office jet L7590 printer suddenly quit on me. It keeps playing a message that says the printhead has a problem


Did you let one of your inks run dry? If so, you need to replace the effected printhead. This model has two, one for black and yellow, and a second for cyan and magenta. If you let the yellow run dry but have tons of black, it still effects the black/yellow printhead. Same with the other, either color going dry makes its printhead go bad. Either printhead will set you back about $75. Easy to remove and replace once you get the new printhead.

Bottom line with this model of printer...DON'T let you inks run dry. A new ink cartridge is $20 vs. $75 for a new printhead.

FYI - This is the most common mistake/problem with this printer. The Inkheads are built to last at least 40,000 prints. That's several years for most of us, that is unless you let the inks run dry.

Feb 09, 2010 | HP Officejet Pro L7590 All-in-One InkJet...

1 Answer

I have an hp officejet 7110 all-in-one and I've been getting a message saying that supply expired on the black cartridge. i replace it and it still won't let me print. what else could be wrong


Hello there:
This problem is usually due to a print head that needs to be replaced
I have provided the information that you will need ok
best regards mike
This document provides information on how to replace a printhead or ink cartridge.A printhead may need replacing when print quality issues cannot be resolved by cleaning the printheads or a front-panel display message indicates a printhead needs to be replaced.An ink cartridge needs replacing when a front-panel display message indicates either:
  • Low ink levels
  • Ink cartridge approaching expiration date
CAUTION: Never remove an ink cartridge and a printhead at the same time. Use the table below to identify the correct ink cartridge part number: Ink cartridge Part number HP 14 black print cartridge C5011A HP 14 tri-color print cartridge C5010A Use the table below to identify the correct printhead part number: Printhead Part number HP 14 black printhead C4920A HP 14 cyan printhead C4921A HP 14 magenta printhead C4922A HP 14 yellow printhead C4923A Replacing the ink cartridges Follow the instructions below to replace the ink cartridges:
  1. Turn on the unit, and open the print-carriage access door by lifting the handle until the door locks into place. Figure 1: Opening the access doorc00064456.jpg
  2. The print carriage will move to the center of the unit.After the print carriage stops, remove the ink cartridge by pressing the gray release button, then lifting the cartridge up and out of its slot. Figure 2: Removing the ink cartridgec00064457.jpg
  3. Remove the new ink cartridge from its packaging and, being careful to touch only the black plastic, remove the tape. Figure 3: Removing the tapec00064458.jpg
  4. With the ink cartridge label face-up, push the new ink cartridge firmly down into the appropriate slot until it clicks into place.The color ink cartridge inserts into the right-hand slot as indicated by the rainbow colored oval. Figure 4: Inserting the new cartridgec00064459.jpg
  5. Close the print carriage access door. CAUTION: If the ink cartridge is removed before a replacement is available, close the print carriage access door and replace the ink cartridge within 24 hours.
Identifying parts of the printheads Use the table below to identify the parts:
  1. Printhead handle
  2. Printhead tower
  3. Copper contacts
  4. Plastic tape
  5. Ink nozzles
c00064460.jpg Do not touch:
  • Copper contacts
  • Ink nozzles
  • Printhead tower
c00064461.jpg

Jan 24, 2010 | HP OfficeJet 7110 All-In-One Thermal...

1 Answer

Says has bad black printhead..need to replace pentagon? what does this mean...


Second print head from the left

http://h10025.www1.hp.com/ewfrf/wc/document?docname=bpa02107&tmp_task=solveCategory&lc=en&dlc=en&cc=us&lang=en&product=64986

Follow these instructions carefully. There may be more than one faulty print head.

Nov 28, 2009 | HP OfficeJet D135 All-In-One InkJet...

1 Answer

Officejet d135 says bad black printhead- Replace the pentagon --


To solve the printing problem..


# Hold the cartridge upside down, with the bar-code label facing you and take a damp paper towel.
# Use the towel to wipe the printhead of the cartridge on the bottom (where the ink comes out). Wipe the printhead horizontally in one direction only (left to right).
# Continue doing this until it looks clean.
# Then dab the cartridge on the towel to make sure the ink is flowing.
# Next, look inside the printer and locate the carrier that holds ink cartridges. Caution: Make sure the cartridges are not installed at this point.

1. Look for a shiny piece of metal underneath the contacts at the back of the carrier.
2. Take a damp cotton swab (use water only!) and wipe along the bottom of the shiny metal piece. Note: You may need more than one swab.

# Reinstall the cartridges, making sure you snap them correctly into the printer.


Hope this help. Please Rate My Response! Thanks!

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1 Answer

Hp 7110 Printer erro


I'm not sure you specified the correct printer. The 7110 printhead is not pentagonal. Is your printer the 7110 all-in-one?

Jun 19, 2009 | HP OfficeJet 7110 All-In-One Thermal...

1 Answer

Streaks though the pages


Step one: Retry the print job The problem may occur only rarely. If you have not seen it in other printouts, try again. Step two: Increase the print quality mode If reprinting did not help, try increasing the print quality mode.
  1. In the application you are printing from, click File , and then click Print .
  2. Make sure the printer is selected, and then click Properties .
  3. Select the Paper/Quality tab.
  4. In the Print Quality area, choose the next higher quality setting. If the current setting is Draft, choose Normal. If the current setting is Normal, choose Best.
Step three: Print in grayscale (black area streaking only) If the streaks are in a black area of a black and white printout, change to grayscale printing. NOTE: This step does not apply to color printouts.
  1. In the application you are printing from, click File , and then click Print .
  2. Make sure the printer is selected and click Properties .
  3. Click the Color tab, and select Print Grayscale and High Quality .
Step four: Clean the printheads If the print quality is still bad, clean the printheads.
  1. Make sure the printer is loaded with unused white paper.
  2. Open HP Solution Center .
  3. Click Settings , Print Settings , and then select Printer Toolbox .
  4. Click the Service Tab .
  5. Click Clean Printhead , and then click Clean .
Step five: Align the printheads If the print quality is still bad, align the printheads.
  1. Make sure the printer is loaded with unused white paper.
  2. Open the printer Toolbox , and select the Printer Services tab.
  3. Click Align Printheads . The Align Printheads window opens. Click Align .
  4. The printer prints an alignment page. The lines in the patterns should appear to be straight. Click OK when the page finishes printing.
Step six: Calibrate the linefeed If the print quality is still bad, calibrate the linefeed:
  1. Make sure the printer is loaded with unused white paper.
  2. Open the printer Toolbox and select the Printer Services tab.
  3. Click Calibrate Advanced Linefeed . The Advanced Linefeed Calibration window opens. Click OK .
Step seven: Replace one or both printheads If the print quality is still bad after performing all the above steps, one or both of the printheads will have to be replaced. Print a PQ Diagnostic page to see which printhead should be replaced.
  1. Make sure the printer is loaded with unused white paper.
  2. Press the Setup button.
  3. Press 1 and * simultaneously.
  4. Look at the color blocks labeled Test Pattern 2. Some or all of them could show white horizontal streaks. If none of the blocks are streaked, the printheads are okay.
    • If the Black block has lines – replace the KY printhead.
    • If the Cyan block has lines – replace the MC printhead.
    • If the Magenta block has lines – replace the MC printhead.
    • If the Red block has lines – replace the KY printhead.
    • If the Green block has lines – replace the KY printhead.

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HP L7680 Printer Head Problem


Normal 0 false false false MicrosoftInternetExplorer4 st1\:*{behavior:url(#ieooui) } /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman"; mso-ansi-language:#0400; mso-fareast-language:#0400; mso-bidi-language:#0400;} Step two: Increase the print quality mode
If reprinting did not help, try increasing the print quality mode.
In the application you are printing from, click File, and then click Print. Make sure the printer is selected, and then click Properties.
Select the Paper/Quality tab. In the Print Quality area, choose the next higher quality setting. If the current setting is Draft, choose Normal. If the current setting is Normal, choose Best.
Step three: Print in grayscale (black area streaking only)
If the streaks are in a black area of a black and white printout, change to grayscale printing.
NOTE:- This step does not apply to color printouts.
In the application you are printing from, click File, and then click Print.
Make sure the printer is selected and click Properties.
Click the Color tab, and select Print Grayscale and High Quality.
Step four: Clean the printheads
If the print quality is still bad, clean the printheads.
Make sure the printer is loaded with unused white paper.
Open HP Solution Center.
Click Settings, Print Settings, and then select Printer Toolbox.
Click the Service Tab.
Click Clean Printhead, and then click Clean.
Step five: Align the printheads
If the print quality is still bad, align the printheads.
Make sure the printer is loaded with unused white paper.
Open the printer Toolbox, and select the Printer Services tab.
Click Align Printheads. The Align Printheads window opens. Click Align.
The printer prints an alignment page. The lines in the patterns should appear to be straight. Click OK when the page finishes printing.
Step six: Calibrate the linefeed
If the print quality is still bad, calibrate the linefeed:
Make sure the printer is loaded with unused white paper.
Open the printer Toolbox and select the Printer Services tab.
Click Calibrate Advanced Linefeed. The Advanced Linefeed Calibration window opens. Click OK .
Step seven: Replace one or both printheads
If the print quality is still bad after performing all the above steps, one or both of the printheads will have to be replaced. Print a PQ Diagnostic page to see which printhead should be replaced.
Make sure the printer is loaded with unused white paper.
Press the Setup button.
Press 1 and * simultaneously.
Look at the color blocks labeled Test Pattern 2. Some or all of them could show white horizontal streaks. If none of the blocks are streaked, the printheads are okay.
If the Black block has lines – replace the KY printhead.
If the Cyan block has lines – replace the MC Printhead.
If the Magenta block has lines – replace the MC Printhead.
If the Red block has lines – replace the KY printhead.
If the Green block has lines – replace the KY printhead.

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1 Answer

How to clean Print Heads?


Go to the control panel

Select printers

Find the OfficeJet Icon and move the mouse over to it.

Press the right mouse button and select properties

Look for a tab that says toolkit.

select ink jet cleaning.

Jun 17, 2008 | HP OfficeJet 7110 All-In-One Thermal...

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Hp Officejet 7110 Not Printing From Computer


HP 7110 Printer

The problem with the printer is it does not work, there are flashing lights and the message it gives you is to turn the power on and turn it back on. Needless to say when I reboot the system and unplug the printer and plug it back up, I get the same message, does anyone have any solutions to this problem????

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