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Unable to connect Acer Aspire 7250 to wireless broadband router (Netgear)

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  • GazzaEsq Sep 03, 2008

    Yes I already have a desktop wired to it and another older Acer connected wirelessly (both operating on XP though) and both connect fine. I wondered if it is an issue with Vista or Acer's "empower" software ?

    Any light you can shed gratefully received as the vendors own 24/7 IT helpdesk are neither 24/7 or helpful !

  • andrew pester
    andrew pester May 11, 2010

    is the router already set up and running for any other pc

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  • Master
  • 2,961 Answers

No the empower wireless connection programme is very good but can be turned off if you wish to use Windows Wireless Zero Configuration, which may be better to try and solve the problem, if you right click on the network icon on taskbar do you get the local and internet bubble or the triangle warning sign?

If no warning, click on the connect to a network command and see if the router appears there.

If not click set up aconnection or network at the bottom of the window, then click set up a wireless router or access pont and follow the wizard, or click manually set up if you are the braver type and will have a go

If you get a warning sign i suspect the pc is trying to connect to the wrong type of encryption eg WEP when you have set WPA-PSK or visa versa or a wrongly typed passkey

Posted on Sep 03, 2008

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