Question about Panasonic KX T7436 Corded Phone KX-T7436

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Panasonic KX - T7436

My message light stay lit but when I go to check the messages and press the button it rings into another extension (103). This also occurs when the other extensions hits their mess button it rings into my extension (101). Please help.

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  • frank146 Apr 15, 2009

    Same thing, expect now i get "not valid" when pressing my message button.



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  • Panasonic Master
  • 2,460 Answers

Someone has to answer the Message Waiting call to cancel...or, try dialing 700 plus your extension to cancel ALL MW lights.


Posted on Sep 03, 2008


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1 Answer

Voicemail button redirected to phone line

If, perhaps you mean "it rings another one of our..." Phone Extensions, then just press the illuminated red message button, go to the ringing phone (the extension number will appear on your phone if you have a display phone) and answer the call by lifting the phone off-hook, then hang it up. Now the message button on your phone will work normally. What happened was that the user of the phone that was ringing when you pressed the button had inadvertently left you a "message waiting" after they called your phone on the intercom. By pressing the message button on your phone, you returned their call, and by answering the return call, you cleared the message waiting indication on your phone. There can be more than one message waiting, so if the light is still on after you clear the first call, using the procedure above, do it again and again until each call is returned, answered and cleared.

Mar 04, 2015 | Panasonic KXDT343 Phone

2 Answers

Panasonic KX-T7730, we have a 824 phone system and cordless handsets (kx-tg1711) we cannot make outgoing calls on these handests but can take incoming calls and can transfer calls. how do we programme

  • Locate the program and auto-store button on your telephone. You will be using these to customize many of the features on your KX-T7730. The program button is used to enter or exit programming.

  • 2

    Program your outgoing line preference, i.e., the line you prefer to seize when you go off hook. Press "Program" "1" "1" "store" for no line. Press "Program" "1" "2" "Store" for an idle outside line. Press "Program" "1" "3" "Outside Line Number" "Store" for an assigned outside line. The outside line number will be a single or double-digit number that is set through your phone system.

  • 3

    Program your incoming line preference, i.e., the line you prefer to answer when you go off hook. Press "Program" "2" "1 "Store" for no line. Press "Program "2" "2" "Store" for ringing line. Press "Program" "3" "Outside Line Number" "Store" for an assigned outside line.

  • 4

    Program your flexible CO buttons. These are the inner row of 12 lighted buttons. Your outside lines need to be programmed to these--you can choose any of these 12 buttons in any order. Press "Program" "CO Button" "0" "Outside Line Number" "Store." The outside line number will be a single or double-digit number that is set through your phone system.

  • 5

    Program any other unused flexible CO buttons for an extension number or any frequently dialed phone number. Press "Program" "CO button" "1" "Extension Number" "Store" or "Program" "CO Button" "2" "9 + Phone Number" "Store". A "9" must be entered at the beginning of a phone number to tell your phone system to seize an outside line before dialing, e.g., "9-1-212-555-1234."

  • 6

    Locate the programmable feature buttons (the row of 12 solid buttons on the right). These buttons are basically one-touch buttons that can be set for extension numbers or phone numbers. Press "Program" "(PF) Button" "Extension Number" "Store" or "Program" "(PF) Button" "9 + Phone Number" "Store." Remember to press "Program" again to exit programming.

  • 7

    Locate your "FWD/DND" button. This button is used for setting "Call Forward" or "Do Not Disturb" on your telephone. To set call forwarding, go "off-hook" either by lifting the receiver or pressing speakerphone. Make sure you go to intercom and not an outside line. To forward all calls, go off-hook, press "FWD/DND" "1" "extension number" (the extension number that you wish to forward all your calls to) "#". After you hear a confirmation tone, place the receiver on-hook. The steps to set call forwarding for busy/no answer are the same as above, except you will press "2" in place of "1". To cancel call forwarding, press "0" in place of "1".

  • 8

    Program "Do Not Disturb," which stops your phone from ringing--any callers will just hear a DND tone. To program, go off-hook, press "Program" "4" "#" on-hook, to set. Press "0" instead of "4" to cancel.

  • 9

    Locate the message button--this works in coordination with your message light at the top right of your telephone. If the light is lit, press "message" to hear a message left to you either by another extension or a voice mail system. The message button can only be programmed as a message or one-touch button. To program as a message, press "Program" "Message" "3" "Store." To program as a one-touch, press "Program" "Message" "1" "Extension Number" or "Program" "Message: "2" "9 + phone number."

  • 10

    Return your KX-T7730 to its default settings by pressing "Program" "#" "*" "Store."

  • Read more: How to Program a Panasonic KX T7730 '

    Nov 23, 2011 | Panasonic KX-T7730 Corded Phone

    1 Answer

    Our KX-dt333's red light is staying on - i try to listen to the messages but it rings another phone here in the shop. can you help? I can also double click messge to get it to (what i think is) taking...

    Press the MESSAGE button and look at the display. It will tell you where the message is from, as in that other extension, and the 3rd soft key will let you CLEAR the message. Press it and it goes away :-)


    Mar 02, 2011 | Panasonic KXDT333 Phone

    1 Answer

    How do I retrieve messages from another extension when the "message" light is on?

    If you dial 165 to retrieve voice mail messages, you can dial 165 #6 * and the extension that the MW light is lit on. It will be just as if you dialed 165 or pressed the MESSAGE button on that phone.


    Feb 21, 2011 | Panasonic KX-T7433B Corded Phone

    1 Answer

    My message light will not turn red so I am not aware that I have a message. If I push the "message" button, it is busy

    You are missing a lot of information, but here goes. Your message light is unlikely broken in a new phone. Have someone ring your extension and press "4". Now look at your phone and press MESSAGE. The display tells you who left the message and you get 2 options on your soft keys to call or erase the message.

    Now, here's the part you left out. What is leaving the message? It could be coming from CO based voice mail, a TVA system, or a SVM card. If it's a TVA voice mail system, it has to be programmed with your mailbox and extension (usually the same). A message left in the General Delivery Mailbox doesn't light anything unless it's programmed to do something, and a message left in your box usually works if it's properly set up to begin with. We try to set up our TDA's to eliminate GDM messages, so that means that Call Forward lights must be lit at every extension that needs voice mail and there's always a choice to direct callers to extension 101 or some other mailbox but the GDM. If it's CO based, you bought the wrong system, and an SVM card has a set of instructions to assign extensions to slots.

    Most likely you'll find the missing information in the Programming Manual of the voice messaging system.


    Jan 11, 2011 | Panasonic KXDT333 Phone

    1 Answer

    Can't access Voice Mail from Message button. Button is lit but pushing it causes another extension to ring. How do I undo this?

    You either let the other extension answer, or you cancel the message.

    Cancelling is done by dialing 700 your extension and # on the intercom.
    It will clear ALL messages. This is if your set is connected to a TD system. If a TDA, then *700 your ext and # works.


    Jun 18, 2010 | Panasonic KX-T7431 Corded Phone

    1 Answer

    The message lamp is staying on - when you press messages there are none - the system automatically dials another extension. how do I solve this please?

    It's supposed to. On your phone you have a button called MESSAGE. It's what sets up message waiting. So does the digit "4" after you call someone on the intercom (oops). Try it. Call someone on the intercom and while their phone is ringing, press "4". Listen to your set and look at the display!

    To clear those, press MESSAGE on an idle phone. Look at the display. It will tell you who the message is from and one of the soft keys (3rd) will be CLEAR. Press it and the message(s) will go away one at a time. *700 plus your own extension will also clear ALL messages at once. (There are a whole bunch of other MW commands like *701 and *702, but the button replaces those). They work great on Single line sets in motels....


    May 21, 2010 | Panasonic KX-T7630 Corded Phone

    1 Answer

    Cannot retrieve voicemail

    When you press the message button, look at the display. Is it really going to the VM extension or is it going to another phone? Othre people could have left you a message by calling you and pressing the MESSAGE buttone either on purpose, or by accident.

    You can clear ALL message lights from your phone by dialing *700 plus your extension and #. Of course you can access VM by dialing the VM extension, usually 165 or 500 from the intercom.

    Apr 06, 2010 | Panasonic KX-T7630 Corded Phone

    1 Answer

    How do I clear the message waiting light on a Panasonic KX-T7668 telephone when there is no message and the light is staying on

    Not true, there has to be a message or it wouldn't be lit. Try *700 and your extension on the intercom. It clears *all* messages from everybody to that phone.

    In the family of 76xx phones, you can also press the MESSAGE button and look at the display. It will tell you who the message is from. On the phones with soft keys, one of the buttons will be the CLEAR feature.


    Sep 01, 2009 | Panasonic KX-T7730 Corded Phone

    1 Answer

    Toshiba phone model DK2010-SD; can't retieve messages

    The reason it rings the other extension is because that extension lit the message cancel press intercom # 409

    Mar 27, 2009 | Lands Phones

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