Question about Office Equipment & Supplies

7 Answers

Printer Installation hp 1317 all-in-one

Hello,

I have been tring to re-install my printer to my home Pc without any joy. the problem seems to be that the pc 1310 will not install.

I have downloaded from the Hp site all updated drivers but to no avail, everything else is idetnified from the 'All-in-one' disc and downloads but not the printer it's self. The error message always says that psc 1310 cannot be found, which seems to stop the installation of my printer

Please help I'm going around in circles with different websites and downloads.
many thanks
Josie

Posted by on

7 Answers

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Renaissance:

    An user who is expert in 3 categories / brands.

  • Master
  • 1,362 Answers

1- when you plug in the USB cable does it show an Icon on the right lower screen saying
" new device detected" or "hp 1310" or " external hardware detected" ???
do you hear a two toned noise when connecting?

2- if no then I would try changing the USB cable.

3- try loading the driver and then turn on the printer

4- get a flashlight and look at the pins in the baack where the USB connects, are any of them bent?

Posted on Sep 03, 2008

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Master:

    An expert who has achieved Level 3.

  • Master
  • 521 Answers

Procedure :
1)uninstall the printer driver you have loaded on the pc first.
2)then on the printer but do not connect the usb wire to the printer, just keep it connected in the pc.
3)then load the printer software again with the cd you have got.
4)while loading is going on in between the procedure the message will come on the screen --you can now connect the usb wire to the printer--.
5)after that you connect and the printer will be detected and then it will tell to restart the pc ones to save the printer settings.
6)you restart and you can now use the printer.its done.
what you are doing you are connecting the usb wire from start only so its making the problem.

pls do rate the solution

thanks.
regards.
fixya expert team






















Posted on Sep 03, 2008

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Master
  • 6,487 Answers

Try to unplug/replug the printer and then try it again, if still the same problem restart the computer and then connect the printer on different port of the computer then if the printer is OK that should do the trick, If stll the same try installing the printer ona different computer if still cannot install on different computer printer is bad..

Hope that helps..........

Posted on Sep 03, 2008

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Master:

    An expert who has achieved Level 3.

  • Master
  • 763 Answers

Mam, did you use the cd driver camed with you printer? i will look for another solution and find a driver that compatible with your printer.

cheers
CHARCOIS

Posted on Sep 03, 2008

×

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that got 5 achievements.

    Champion:

    An expert who has answered 200 questions.

    Governor:

    An expert whose answer got voted for 20 times.

  • Expert
  • 221 Answers

Check your cabling between your computer and your printer. If you have Windows, and your sound is turned on, you should hear a 'ding' noise when you connect the printer. If not, check that the printer is ON, and the cables are properly connected

Posted on Sep 03, 2008

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Master
  • 19,396 Answers

Ensure your printer usb cable is unplugged when you start the installation.

Posted on Sep 03, 2008

  • Ginko
    Ginko Sep 03, 2008

    As already suggested.



    1. Unplug printer.

    2. Reinstall drivers.

    3. Plug back when prompted by setup wizard.

    If you are using Vista try installing manually from

    Control Panel > Add/Remove Programs > Add Program from CD/Floppy Diskette, then browse for the install software.

  • Ginko
    Ginko Sep 03, 2008

    As already suggested.



    1. Unplug printer.

    2. Reinstall drivers.

    3. Plug back when prompted by setup wizard.

    If you are using Vista try installing manually from

    Control Panel > Add/Remove Programs > Add Program from CD/Floppy Diskette, then browse for the install software.

×

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Master
  • 13,433 Answers

Hey,

During the setup, the printer has to be unplugged from the computer. also make sure when the printer is plugged in that it appears in device manager(right clikc my computer ,select manage, left side select device manager, right side find unknown device or printer which disapears when unplugged)

also make sure that its connected directly to your pc
also you can try this

http://www.fixya.com/support/r569923-usb_devices_not_recognised_or_not

Posted on Sep 03, 2008

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Need hp psc 1317 series installation windows disc


you can get what you need, for free from HP.com. Printers often should NOT be installed via Plug and Play, especially HP.
Follow the install directions exactly.

Nov 06, 2010 | HP OfficeJet 6110 All-In-One InkJet...

1 Answer

Old hp psc 1317 printer unable to install


To connect your PSC 1317 printer you need to install the software onto your computer and as you did not provide me with the operating system I will provide you a weblink from were you need to navigate to the exact operating system and follow the onscreen instructions.

http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=374584&lc=en&cc=us&dlc=en&lang=en&cc=us

I am sure this will help..

Yours Always,
Mujahid498

Sep 27, 2009 | HP PSC 1315 All-In-One InkJet Printer

1 Answer

How do you connect hp psc 1317 printer


use the installation cd that came with it

Nov 05, 2008 | HP Office Equipment & Supplies

1 Answer

Hi I have a hp 1317 psc all in unit old yes but it was working well. Couple of days ago computer crashed and had to returned to factory settings. Have tried now for a couple of days to reinstall...


If you do not have the disk you must download the software from Internet, follow instructions below,

Click here:Official Hp PSC Drivers and Software
or click directly here
s.gif gc_w01_ENU.exe, (1/1 , 364.59M)

Awebpage will open, follow instructions, select model, then operativesystem etc.,go to next page twice, find file, and click on download .
Chose to download the file in my documents when asked.
Afterdownloading,findthefile,double click on the file with the mouse, ifyou get introubles,then follow instructions below to reset andreinstall:

  • Unplug printer USB.
  • Go to control panel >> installed printers in Windows and remove (delete ) any installed printer from printer list.
  • Download driver from website and run the file.
  • Follow driver installation wizard.
  • Plug back printer when prompted from installation wizard.
Note:this printer does not work on Vista you can only install it on Windows XP.

Oct 10, 2008 | HP Office Equipment & Supplies

1 Answer

Trying to load hp psc 1317 series disc into my laptop (win vista) it wont load can you help please


Make sure that your using the 080.001.237.000 that is compatible with Windows Vista and for the printer diagnostic tool make sure its version 1.0

You can download the mentioned driver and software on this link;

http://h10025.www1.hp.com/ewfrf/wc/softwareList?os=2093&lc=en&dlc=en&cc=dk&lang=en&product=374584

Hope this help you solve your printer installation problem.

Regards,

Sep 01, 2008 | HP Computers & Internet

2 Answers

HP psc 1317 series printer problem disc provided with printer not suitable for windows vista therefore cannot install printer on new laptop


Hi - follow the link below for your software and drivers. Just choose the full feature software and driver download. If this solves your problem PLEASE rate this as fixed. If you need more help just add a comment and I'll be happy to assist you further. Thanks.

http://h10025.www1.hp.com/ewfrf/wc/softwareList?os=2093&lc=en&cc=us&dlc=en&product=374584&lang=en

Jeff

Aug 20, 2008 | Office Equipment & Supplies

1 Answer

Cannot install printer/scanner


Forget the CD, you can download all necessary software from here: http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?lc=en&cc=us&lang=en&dlc=en&product=374584&

Also, although I'm not 100 certain, I think that you should first uninstall psc 1317, disconnect it from PC, install software and than connect it to PC. Trying both ways won't hurt for sure. ;-)

Apr 20, 2008 | Office Equipment & Supplies

1 Answer

Install driver without printer?


Most softwares have a custom installation mode you should be able to enter into at the front screen, allowing custom installation (and allowing username changes). If it is a lap top, why can't you install it using network connectivity, in explorer settings, allowing you to connect to other computers, hence avoiding going to her home. It is done over the internet, and it should recognise the printer attatched to her pc at home, and sove your problem. Alternatively, she can invite you on to her pc through same process.

Aug 29, 2007 | HP PSC 2410 All-In-One InkJet Printer

Not finding what you are looking for?
Office Equipment & Supplies Logo

Related Topics:

68 people viewed this question

Ask a Question

Usually answered in minutes!

Top Office Equipment & Supplies Experts

kakima

Level 3 Expert

102366 Answers

k24674

Level 3 Expert

7993 Answers

yadayada
yadayada

Level 3 Expert

70387 Answers

Are you an Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...