My T20 is only a few months old ,whenever i open the lens cover ,it starts vibrating and gets very blurred images.How can i solve this prob? Is there any free service offered by Sony.I bought the same from India.Hope u will help me to fix it soon.
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if you alsow get vibrationOn Sony T100 and similar, its the vibration canceling unit, i had the same problem. if you have good hads you can fix it.( on your oun risk) 1) disasamble the camera, you will see black plastic box inside, this is he lens unit. 2) on the botom you see 2 scrwes, they are holding the CCD remove them and the ccd unit will come from the lens assembly 3) the next is the stabilizer unit it is the problematic one. it is located on the left side of the lens asebly and is held by 2 screws. you can test it by puling out the cable connected to it (the conector is just under the lens) and verifign that the problem is solved. ( you can leave it this way it will shoot fine just without the anti shake) 4) to fix it take it out ,remove the plastic cover, you see the lens on a plastic mount it should be glued to the magnet under it. the problem is that the glue fals apart. remove one of the pins on wich it slides, and take the lens and the magnet out. 5) reglue the magnet and reasemble the camera. 6) power up and test, for me that solved the problem
if you need more help you can mail me at adisarit(et)yahoo(dot)com this is spam mail so be prepared to wait a few days for reply. this was tested and worked on 2 additional cammeras
Hi! The problem you have is a faulty image stabilizer. It's a well known problem in these cameras. It's a hardware fault and I'm afraid you won't be able to fix it yourself. Usualy it requires the lens unit to be replaced. You should contact your local Sony service center or me at firstname.lastname@example.org - I give the best prices. ;) I work in a Sony service center.
i have the same problem with my t20. i spoke to a sony shop in the uk and they said it was the motion sensor. it should be able to be done under warranty but youll need to go back to where you bought it.
Well, it seems that this is either a manufacturing defect or a defective/sub-standard part being used in the product. It would do Sony well to address this problem immediately so that all of us Sony lovers would continue to believe in their products. If this can be solved via a firmware upgrade then I hope Sony can guide us through it.
Sony has recently discovered that with certain units of its "Cyber-shot" DSC-T20 digital still camera, a symptom may arise in which the camera body may vibrate when it is powered on, due to a mechanical failure affecting the lens, and it prevents the camera user from being able to shoot. To ensure customer satisfaction, Sony will provide a free repair service when this symptom occurs within certain units covered by the serial numbers indicated in the serial number validation box below. We apologise for any inconvenience this may cause. Your understanding and cooperation would be much appreciated. Symptom and cause The camera body may vibrate when powered on, due to a mechanical failure affecting the lens. This prevents the camera user from being able to shoot. Applicable model Digital Still Camera "Cyber-shot" DSC-T20. How to check the model name and serial number The model name and serial number are indicated on a sticker located at the bottom of the camera. Applicable serial number To determine whether your DSC-T20 camera purchased in Asia Pacific region may be affected, click here to validate the serial number.
Serial No. Range
2257001 - 2501900
2258851 - 2485700
2261851 - 2501500
2265751 - 2502100
7,650Period of free repair service From 17th July 2008 to 16th July 2011. PLEASE NOTE these serial numbers are applicable to ASIA / PACIFIC check your own country sony website if your serial number is applicable as different regions will have different serial number for the DTS -T20, hope this helps