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I purchased the Norton 360 Version 2.0 yesterday, and am trying to load it onto my machine. After checking for an updated version, I get an error message saying that the updated version will not load onto my machine. I have downloaded the updates twice now, and get the same message. I have nearly 1500 problems on my computer according to your free fixit download, and that program will only fix 14 of them for free. The activeX controls on my computer will not allow me to purchase the fixit program to take care of these problems, and I really don't want to purchase another program just to find out that it won't work either. How do I get the program I have just purchased to work???

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If you are having problems installing security software, and have 1500 documented problems, you may have a severe MALWARE infection. MALWARE (Virus, Spyware, adware etc.) often attack, disable or prevent the installation of security software.

Depending on the severity and how deeply imbedded the walware infection is determines the final resolve. UNfortunately, the final answer often is a complete reformat and reinstall of the operating system.

Things you can try:

If you can, download and run SPYBOT Search and Destroy from www.download.com

Other applications you may try to attack the problem are:

AVG antivirus from free.avg.com
ccleaner and Smitfraud fix from http://www.gur.in/download/

Often, it is just too much work to get rid of a massive infection and mort effective to format and start with a clean drive and install the security software before re-connecting to the internet.

Posted on Sep 03, 2008

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I want to update for an expired symantec2005 antivirus version for a normal pc please give me a supporting file that updates my old version loaded in my pc Thankyou


ftp://ftp.symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe

Run the Norton Removal tool (above link)
After the Norton Removal tool is complete reboot your PC
Once Norton is removed you shold be able to download and update the lates verison on Norton on your PC

Jan 27, 2009 | Computers & Internet

2 Answers

Norton 360


download the trial version from nortons website then just click like purchase now or whatever it says and it should give you the option to enter your serial number

Oct 28, 2008 | HP Pavilion a305w (DM181AR) PC Desktop

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I purchased norton 360 version 2.0 order no 1849616067 iwish to use it on my laptop since 3 month free useage expires in 2 days could you please instruct me how to do this as i believe i can use this...


Dear Sir/Madam,

Norton 360 2.0 may be installed on three computers at one time. If you have the product on a CD, you can install it on other two computers using the same CD and the same Product Key. Go to the section "I have a CD version".
If you have purchased the download version of Norton 360 2.0, you need to download and install Norton 360 2.0 on the other two computers, using the same purchase order details. Go to the section "I have a download version".
I have a download version
1. Go to the Symantec Store Order Status Web page on your second or third computer where you want to install Norton 360 2.0.

2. Type your order number and password to log on, and click Find your Order. You will see your order information.
If you do not know your order number and password, you can look up your order using your emailaddress and last 5 digits of your credit card.

On your Order Summary, click Start Download.
If you purchased your product more than 60 days ago, you can click Buy Now to buy the Extended Download Service and download the product again.

Double-click the file that you downloaded.

Read the License Agreement, type your Product Key if prompted, and then click I Agree.
If you do not accept the License Agreement, you cannot continue the installation.

In the Installation Options panel, review the options, and then click Next.

Follow the on-screen instructions.

1.I have a CD version
Insert the CD into the CD-ROM drive.

2. Click Install Norton 360.

3. Read the License Agreement, type your Product Key if prompted, and then click I Agree. If you do not accept the License Agreement, you cannot continue the installation.

4. In the Installation Options panel, review the options, and then click Next.

5. Follow the on-screen instructions.

Thanks
Good Luck


“Don’t Forget to rate the Solution”


Jun 06, 2008 | Computers & Internet

1 Answer

Error 5 error LU1812 live update error 18 Have downloaded new version of norton 360 on sony va10 computer with windows vista and each time I try to update it does not complete because of these errors. ...


Download and run the LiveUpdate fix tool from Symantec HERE

After you run the fix tool, open Norton 360, click on the "Scans" link at the top of the window, choose "Comprehensive Scan" and then click the "Go" button This will take some time, but will thoroughly inspect your computer for infections

To address your other question regarding the LiveUpdate settings, you can change the configuration to use an HTTP proxy. To do so, please follow these steps.

1. Open the "Symantec LiveUpdate" Control Panel.

2. In the LiveUpdate Configuration window, click on the "HTTP" tab.

3. Click on the radio button that says "I want to customize my HTTP settings for LiveUpdate." Enter the information for your HTTP Proxy server, click the "Apply" button, and then click the "OK" button.

Please let me know if this process resolves the issue you are having with LiveUpdate. Also, if the scan finds any infections, please let me know what is found.

May 04, 2008 | Computers & Internet

1 Answer

I have norton 360 and the pc tune up keeps saying outdated files left on computer but even when i run the scan it is not doing anything and the big red cross remains


Hi,
You need to run an update.
This will check Nortons Site, for recent Downloads. Anti-virus definitions Files et,c.
If you have only purchased a trial version, or version has Expired. Then it won,t let you access thier database without paying.
To resolve this, you could un-install Norton. And Re-install.
ensure your connected to the Internet before attempting updates.

If i can assist further please post-here.

Mike @ compurepair.

Mar 11, 2008 | Computers & Internet

2 Answers

Norton 360


Hi Sheba,

Yes you can load norton 360 on your new pc. If you have all the license codes, just remove the trial version from your new pc and installed the full version of 360. To uninstall you can either go to control panel -> add remove programs and select the nortan trial software. Or you can find an installation's link under the program list. Hope this helps.

Posh

Nov 20, 2007 | Compaq Presario 5000 PC Desktop

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