Question about Philips SA5125/37 MP3 Player

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Philips GoGear mp3 model: SA1300

When i vanna turn on the mp3 player blank screen...
After i press RESET buton it back to normal for about 40min...
After what mp3 player turns off and when i try to turn it on it show again blank screen..

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Wait for usb connection

Posted on Jan 20, 2009

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Philips GoGear Firmware Upgrade
You need to get the latest firmware upgrade from the Philips website:
1. Go to www.philips.com/support
2. Enter your country/language
3. Enter your model # SA1333 or whatever
4. Click on the link for your exact model # (the one w/o the "B" in it)
5. Click on "Software & Drivers"
6. Download the updated "Device/Firmware Manager"
7. Once installed, open the Philips Device Manager
8. Click on the "Update" tab, then the "Update" button (with your mp3 player connected to the computer, of course)
9. Your Mp3 players firmware will update automatically
If you do not have the latest version of the Philips Device Manager installed (the latest is the version from the Philips website), then clicking the "Update" button will give you a false positive saying "The firmware on your device is already up to date."
-Tha Mp3 Doctor

Posted on Sep 04, 2008

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Posted on Jan 02, 2017

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I have owned my mp3 player for around 18 months now and recently it has started freezing when using the album choice function, i would appreciate any help in fixing this problem as it has been a very good...


I would recommend resetting the player using the below steps:

  • Press down on and hold the "Power" button on your Philips GoGear MP3 player.
  • Press down on and hold the "Volume Up" button on your Philips GoGear MP3 player. Continue to hold both of these buttons down for three consecutive seconds. The MP3 player will turn itself off.
  • Press and hold "Power" until your Philips GoGear MP3 player turns itself back on. Your GoGear should function like it normally does.

Hope the above steps help you to resolve the issue. Please revert back for further assistance.

Regards

Anand

May 20, 2011 | Philips GoGear ViBE Digital Media Player

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The screen is frozen on the PHILIPS icon and when i reset it it did nothing, but when i put it on the charger then reset it, it starts charging, but when i take it off the charger it goes back to the...


Hi,

Please follow the below steps and check if that resolves the issue:

  1. Press down on and hold the "Power" button on your Philips GoGear MP3 player.
  2. Press down on and hold the "Volume Up" button on your Philips GoGear MP3 player. Continue to hold both of these buttons down for three consecutive seconds. The MP3 player will turn itself off.
  3. Press and hold "Power" until your Philips GoGear MP3 player turns itself back on. Your GoGear will no longer be frozen and you can use it as normal.
If you require further assistance then please revert back.

Regards

Anand Gupta

May 04, 2011 | Philips GoGear ViBE Digital Media Player

1 Answer

I have a phillips go gear MP3 player and when i turn it on it freezes only the words www.phillips/welcome.com screens shows. how to i fix this?


Hello

Your GoGear is freezing because there is an error in the operating system and can be fixed by resetting the device. Resetting the GoGear is similar to rebooting your computer. You will not lose any of the data uploaded to the device. To reset the GoGear, press the "Reset" button located on the left of the device. The screen will go blank for a few seconds and then turn back on.

If the GoGear freezes after uploading a file to the device or if one song or sound file freezes the device each time you play it, the file is likely corrupt and needs to be removed from the GoGear. Connect the GoGear to a computer and delete the file from the device.

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Connect the player to power and pc. Reset the player by holding the off-switch and the volume-+ (plus) switch., and as soon as the player shuts off, press and hold the volume- - (minus) switch. The philips device manager should come up now and recommend a repair, let it do so.

Jul 08, 2009 | Philips GoGear HDD6330 MP3 Player

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it may be in lock mode and that can be caused by the battery running dry

Jan 08, 2009 | Philips GOGEAR SA6045 MP3 Player

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be sure you have the headphones plugged into the right hole, plugging into the usb can cause something similar to me.

Dec 15, 2008 | Philips GoGear SA261 MP3 Player

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Triple Reset for Philips’ GoGear:

Disconnect the Go Gear from computer. Press the reset pinhole until the player turns off. Hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard. If this pop-up does not appear, reset the player again WHILE connected to the computer. Open the Philips Device Manager, and go to Repair Tab. Reset the player one more time while connected to computer. Follow the repair instructions.

After repair is complete, upgrade the firmware for this player. Will erase all the songs, but you should be good to go again.

-Tha Mp3 Doctor

Oct 24, 2008 | Philips GoGear HDD075/17 MP3 Player

1 Answer

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Update the firmware, but it will erase all your songs in the process, so they will have to be reloaded.

Triple Reset for Philips’ GoGear:

Disconnect the Go Gear from computer. Press the reset pinhole until the player turns off. Hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard. If this pop-up does not appear, reset the player again WHILE connected to the computer. Open the Philips Device Manager, and go to Repair Tab. Reset the player one more time while connected to computer. Follow the repair instructions.

After repair is complete, upgrade the firmware for this player. Will erase all the songs, but you should be good to go again.

-Tha Mp3 Doctor

Sep 21, 2008 | Philips GOGEAR SA6045 MP3 Player

2 Answers

Flashing initializing screen... and..


It's normal for the player to shut off hwne you disconnect it from the computer. It's not normal for it to not power back on when you disconnect it from computer, and then press power. I'm assuming you have checked this, but make sure the hold/lock is not engaged on the side of the player.

It's toast. Go ahead and call Philips to find out if you are still in warranty - have model # and serial # ready. Reset, repair and recovery fix any software related issues. Your player is clearly having a hardware issue, as evidenced by the fact that it won't power up after being disconnected from PC.

Jun 25, 2008 | Philips GOGEAR SA6045 MP3 Player

1 Answer

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Reset the player first. If it still occurs, then go to the Philips Device Manager, and attempt both the Repair and the Update (Warning: this will delete all songs off your player). If you do not have the Philips Device Manager, rerun your installation Cd or grab the Device Manager from the Philips website.If it still fails:

Triple Reset for GoGear:
Disconnect the Go Gear from computer. Press the reset pinhole until the player turns off. Hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard. If this pop-up does not appear, reset the player again WHILE connected to the computer. Open the Philips Device Manager, and go to Repair Tab. Reset the player one more time while connected to computer. Follow the repair instructions.

After repair is complete, upgrade the firmware for this player.

Will erase all the songs, but you should be good to go again.

-Tha Mp3 Doctor

Jun 10, 2008 | Philips GOGEAR SA6045 MP3 Player

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