Question about HP DeskJet F380 All-In-One Printer

1 Answer

It does not print it tells me the the door is open. And the door is working properly.  The cartridges carrier moves when I open and close the door. I have Vista Bussiness and the downloades software from HP for this printer doesn't work. Stops installing during installation. Thankk

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  • Anonymous Sep 10, 2008

    I have same problem when i want to print something it does do anything. The printer just sits there not printing.

  • Anonymous Sep 17, 2008

    same, same:
    It does not print it tells me the the door is open.
    And the door is working properly.
    The cartridges carrier moves when I open and close the door.



    hans


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  • 116 Answers

There is a black colour plastic sensor exactly behind the left side of the door and that senson is not in the exact position so it is detecting and giving the message that door open.maybe that sensor is bit moved or it could be slightly broken.or something is blocking that sensor to move freely.so please check it.and make it proper to make your printer work properly.

Posted on Oct 05, 2008

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1 Answer

Cartrage replacement


From the user guide:
Cartridge Error (1102, 1203, 1204, or 120F)
1 Remove the print cartridges, and close the cartridge carrier lids.
2 Close the scanner unit.
3 Disconnect the power cord from the electrical outlet.
4 Reconnect the power cord to the electrical outlet.
5 If the button is not lit, press .
6 Reinsert the print cartridges and close the cartridge carrier lids.
7 Close the scanner unit.
If the error does not reappear, the problem has been corrected.
If the problem reappears, one of the cartridges is not working properly. Continue with the following procedure to
determine which cartridge is not working properly.
1 Remove the print cartridges, and close the cartridge carrier lids.
2 Close the scanner unit.
3 Disconnect the power cord from the electrical outlet.
4 Reconnect the power cord to the electrical outlet.
5 If the button is not lit, press .
6 Reinsert the black (or photo) print cartridge and close the cartridge carrier lid.
7 Close the scanner unit.
8 If the error:
• Reappears, replace the black (or photo) print cartridge with a new one, close the cartridge carrier lid, and close
the scanner unit.
• Does not reappear, reinsert the color print cartridge, close the cartridge carrier lid, and close the scanner unit.
9 If the error reappears, replace the color print cartridge with a new one, close the cartridge carrier lid, and close
the scanner unit

Aug 19, 2012 | Lexmark X9575 InkJet Printer

1 Answer

Knocking sound when copying


It could be due to the cartridges or the encoder strip (transparent strip seated behind the cartridge carrier) has gotten loose from its position. Please follow the steps below to identify and fix the problem:

  1. Open the printer cover and remove the cartridges. Note: If the carrier does not automatically move to the center, turn off the printer or unplug the printer from the power source and then slide the carrier to the center for the loading position.
  2. Check the encoder strip and make sure it is secured in its place.
  3. Close the printer cover.
  4. Re-brick your printer. Pull out the power supply (black box where the power cord is plugged in at the back of the printer) and put it back after 30 seconds.
  5. When the printer turns on, reinsert one cartridge first. Close the printer cover and check for any errors.
  6. If no error appears, reinsert the other cartridge. Close the printer cover.
  7. Replace whichever cartridge is causing the error to appear with a new cartridge.
  8. If no error appears, try to print a document again to verify that the problem is fixed.


====================


Problem: Carrier not moving to the loading position


If you're having trouble with the cartridge carrier not moving automatically to its loading position (to install/replace cartridges) even when the printer is on and the cover is open, please follow the steps below:

  1. Unplug the printer from the power source.
  2. With the printer cover open, hold the solid white strip that connects from the carrier assembly to the ink cartridge carrier and gently slide the carrier to the center of the printer.
  3. Open the latch and remove the used cartridges.
  4. Load the new cartridges. Close the latch and then the printer cover.
  5. Re-plug the printer to the power source.
  6. After going through the startup process, try to print a document to verify that the cartridges are working and installed properly.

Feb 06, 2012 | Lexmark X6570 InkJet Printer

1 Answer

I have a 6100 All-in One, and I am getting a message saying Error, and says that the right Cartridge is incorrect, but I have used the cartridge for over 3 months, I don't know what to do next.


Try this approach instead:
  1. Make sure the printer is on.
  2. Open the printer cover. The print cartridge carrier moves and stops at the loading position, unless the All-In-One is busy. Note: If the carrier does not automatically move to the center, turn off the printer or unplug the printer from the power source and then carefully slide the carrier to the center.
  3. Remove both cartridges from the carrier.
  4. Close the printer cover.
  5. Re-brick your printer by pulling out the power supply - black box behind the printer where the power cord is plugged in to, and re-plug after 30 seconds.
  6. When the printer turns on, reinsert both cartridges firmly. Close the printer cover and check for any errors.
  7. Try to print a document again to verify that the problem is fixed.

Jan 12, 2012 | Lexmark X3650 Printer

1 Answer

Theres nothing in my printer to put the ink into


It could be that the cartridge carrier just did not move to the loading position. If you're having trouble with the cartridge carrier not moving automatically to its loading position (to install/replace cartridges) even when the printer is on and the cover is open, please follow the steps below:
  1. Unplug the printer from the power source.
  2. With the printer cover open, hold the solid white strip that connects from the carrier assembly to the ink cartridge carrier and gently slide the carrier to the center of the printer.
  3. Open the latch and remove the used cartridges.
  4. Load the new cartridges. Close the latch and then the printer cover.
  5. Re-plug the printer to the power source.
  6. After going through the startup process, try to print a document to verify that the cartridges are working and installed properly.

Jan 07, 2012 | Lexmark Polaroid P310 Photo Printer

1 Answer

Cover open lexmark3480


It could be that one of the cartridges is not seated properly in the cartridge carrier. Please try this approach to fix the problem.

1. Make sure the printer is on.

2. Open the printer cover. The print cartridge carrier moves and stops at the loading position, unless the All-in-One is busy. Note: If the carrier does not automatically move to the center, turn off the printer/unplug the printer from the power source and then slide the carrier to the center.

3. Remove both cartridges from the carrier.

4. Close the printer cover.

5. Re-brick your printer. Pull out the power supply, black box where the power cord is plugged in at the back of the printer, and put it back after 30 seconds.

6. When the printer turns on, reinsert one cartridge first.

7. Close the printer cover and check for any errors.

8. If no error appears, reinsert the other cartridge. Close the printer cover.

9. Replace whichever cartridge is causing the error to appear with a new cartridge. Then try to print a document again to verify that the problem is fixed.

Dec 21, 2011 | Lexmark X3480 All-In-One Printer

1 Answer

Print carriage access door is open or ink cartridge cover is open. getting this message but nothing is open!! It says to hold down ok button for 5 seconds but nothing is happening. I turned off but it...


Turn off your printer
Open the cover
1 move the cartridge carrrier manually to the center manually with your hands from left torgiht ( 5x )
2 .Remove the cartridges used a clean paper make sure its dry wipe the area where the ink goes out make sure its clean .CLean also the area where you return your cartridges make sure its clean OK .

3 >return it properly close the carrier properly make sure there's a snap sound produced .Move again the cartridge carrier manually from left to right 5x
close thecover
try to turn it back on

in case nothing happens
remove all the parts cartridge ,black box paper power supply
lift the printer up turn it up side down make sure the cover is open when you lift it up and turned it upsidedown
so any foreign material will come out
Shake it for 5x
\return all the parts
try to power it on
Hope it help thanks

May 26, 2011 | HP Officejet Pro L7680 All-In-One Printer

2 Answers

How do i change my lexmark x4650 print cartrige?


Installing/Replacing your ink cartridges:
1. Open the printer, and then press down on the cartridge carrier levers. printmastert_52.jpg

2. Remove the used print cartridge or cartridges. 3. If you are installing new print cartridges, remove the tape from the back and bottom of the color cartridge, insert the cartridge in the right carrier, and then close the color cartridge carrier lid. 4. If a black cartridge is included in the box contents, remove the tape from the back and bottom of the black cartridge, insert the cartridge in the left carrier, and then close the black cartridge carrier lid. 5. Close the printer.

Sometimes the ink cartridge carrier won't automatically move to its loading position even when the printer is on and the cover is open. Follow the steps below:


1. Unplug the printer from the power source.

2. With the cover open, hold the solid white strip that connects from the carrier assembly to the ink cartridge carrier and gently slide the cartridge carrier to the center of the printer.

3. Remove the used cartridges.

4. Load the new cartridges. Close the cover.

5. Plug the printer back to the power source.

May 15, 2011 | Lexmark X4650 InkJet Printer

1 Answer

Error 1203


The error 1203 error message on the operator panel could indicate a problem with one of the ink cartridges. Please follow the steps given below:

1. Please make sure the All-In-One is powered on.
2. Pull the control panel towards you, and then open the cartridge access door. The print cartridge carrier moves and stops at the loading position.
3. Pull the old cartridges towards you, and then lift them out.
4. With the cartridges out of the printer, shut the access door and the control panel.
5. Power the printer OFF and then back ON.
6. Please check the operator panel to see if the same error has returned or if a new message has appeared.
7. If the message displayed is 1203, there is something wrong with the printer hardware.
If the message now displaying is Cartridge Missing, do the following:

1. Reinstall the cartridges into the printer.
2. Insert the color cartridge in the left carrier. Insert the black cartridge in the right carrier.
3. Push back firmly on the cartridges until they snap securely into place.
4. Close the cartridge access door, and then close the control panel.
5. If the 1203 message is still present on the operator panel, you need to insert one cartridge at a time to determine which cartridge is producing the failure.
6. With one cartridge in the carrier, close the access door and control panel.
7. Please check the operator panel. If the 1203 error is displayed, this cartridge is the defective item. If the Cartridge Missing message is displayed, the second cartridge is producing the failure.
8. Please replace the defective cartridge.

May 21, 2009 | Lexmark X4270 All-In-One InkJet Printer

2 Answers

How do I change the ink cartridge in my Lexmark x2470


How to Install or Replace the Ink Cartridges in the Lexmark i3 ID: 810 This document does not apply directly to your Lexmark X2470
  1. Make sure that plain paper is loaded in the paper tray.
  2. Ensure that the power light is on.
  3. Open the cartridge door.

    pattlnk_2112005_1715-810_cartridgeinstall1_i3_enfigs.gif

    The cartridge carrier may move slightly, and then return to the loading position.
  4. Push up on the cartridge lever.The cartridge holder springs open.

    pattlnk_2112005_1716-810_cartridgeinstall2_i3_enfigs.gif
  5. Remove the old print cartridge and dispose of it.
  6. Remove the sticker and transparent tape from the new print cartridge.

    pattlnk_2112005_1716-810_cartridgeinstall3_i3_enfigs.gif

    Warning! Do not touch the gold contact area on the print cartridge.

  7. Install the new print cartridge as illustrated below. Insert the cartridge into the carrier slot. Push the cartridge lever back to secure it under the cartridge hook. Press the cartridge lever down until it snaps into place.

    810_cartridgeinstall4_i3_enfigs.gif

    Insert the color cartridge in the front carrier slot.
    Insert the black cartridge in the back carrier slot.
  8. Close the cartridge door.
  9. On the PC, open the Lexmark i3 Solution Center and click Print Cartridges.
  10. Then click Print Cartridge Installation and follow the on-screen instructions to install the cartridges.

Please Rate the solution.

All the Best
Sammy

Sep 26, 2008 | Lexmark Office Equipment & Supplies

2 Answers

Lexmark does not work.


see if this helps you Power off the All-In-One (AIO) and remove the power supply from the back of the unit. Wait 30 seconds, then reinsert the power supply and power the AIO on. Did the error message return? Yes: Continue to step 2. No: Print a test page. If the test page prints, the error is resolved. 2 Power off the AIO and remove the power supply from the back of the unit. Open the top cover of the AIO. Using the carrier belt, gently move the cartridge carrier to the middle of the unit. 3 Remove both cartridges from the AIO. Close the top cover, reinsert the power supply, and power the All-In-One (AIO) on. Did the error message return? Yes: There is a hardware problem with the printer. Continue to Contacting Lexmark. No: Continue to Step 4. 4 Power off the AIO and remove the power supply from the back of the unit. Open the top cover of the AIO. Using the carrier belt, gently move the cartridge carrier to the middle of the unit. 5 Insert the color cartridge. Close the top cover, reinsert the power supply, and power the AIO on. Did the error message return? Yes: Continue to Cleaning the Cartridge Contacts, then repeat steps 4 and 5. If you have already tried cleaning the contacts, continue to Defective Cartridge Test. No: Continue to step 6. 6 Power off the AIO and remove the power supply from the back of the unit. Open the top cover of the AIO. Using the carrier belt, gently move the cartridge carrier to the middle of the unit. 7 Insert the black cartridge. Close the top cover, reinsert the power supply and power the AIO on. Did the error message return? Yes: Continue to Cleaning the Cartridge Contacts, then repeat steps 6 and 7. If you have already tried cleaning the contacts, skip to Defective Cartridge Test. No: Print a test page. If the test page prints, the error is resolved. Cleaning the Cartridge Contacts NOTE: The embedded links in the table lead to specific troubleshooting documents. Step Action 1 Power off the AIO and remove the power supply from the back of the unit. Open the top cover of the AIO. Using the carrier belt, gently move the cartridge carrier to the middle of the unit. 2 Remove the cartridges. Clean the cartridge contacts (click here for instructions) and the AIO carrier contacts

Sep 30, 2007 | Lexmark X4270 All-In-One InkJet Printer

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