Question about Logitech QuickCam Pro 4000 Webcam

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Webcam i use ubuntu 8.04 and webcam logitech. when I use skype and want test cam , jsut starting and going kompletly out . I have to start skype again . what is wrong . I do not see any error in syslog or messages thanks for help

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Posted on Sep 28, 2008

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We have connected the webcam to the c.p.u. but the system is not detecting the device... inturn webcam is not working on the system.. plz help us providing the correponding drivers


Visit the Logitech website and browse the photo gallery for your model and click on the photo to navigate to the support page.
Note - Older models on page 2 - look for the link at the bottom right of page 1 and click on it "Still can't find your product?"

http://www.logitech.com/index.cfm/405/&cl=us,en?prodcrid=405

In addition to the Logitech installer you will need to check the support software - Microsoft DirectX . This comes pre-loaded on most Windows computers but has to be updated - I am currently on version 11
To start the DirectX Diagnostic Tool, click 'Start', click 'Run', type dxdiag in the Open box, and then click OK
Run through the tabs checking the 'notes' windows for information
The version will be shown on the 'Systems' tab

Procedure to re-install Logitech software
Close all programs while uninstalling - downloading and uploading software
Disconnect your webcam
Uninstall the current webcam software on your computer
Restart computer
Download the Installation package from Logitech
Run the installer and choose your options during the installation - You may not want Logitech Chat but the Desktop icon for the webcam toolbar is a must.
Connect your webcam when prompted.
SKYPE SET UP

Connect your webcam

Test your webcam here to make sure it broadcasts ok - Hit 'Allow' in the top window and check your cam in the left hand panel.

http://www.testmycam.com/
Not working ? - troubleshoot your drivers and software - get your cam working before moving on

Working OK ?

Set your webcam mic as default ( if it has a built in mic)

Plug in the webcam

TEST SPEAKERS
Right click on speaker icon in System Tray or from Control Panel
Select "Playback Devices"
The speaker icon ( checked as working) and volume level graph should be visible
Right click on the volume graph and click "Test"
Left hand speakers followed by right hand should be heard

SET DEFAULT & TEST MIC
Click "Recording" tab.
Right click on the volume graph and select 'Show disabled devices' and 'Show disconnected devices'
To set required (webcam) mic as default - click on mic font to highlight and click "Properties"
In lower dropbox display "Use this device enable" click 'OK'
Click "Levels" tab and ramp up sliders ( adjust to suit later)
Return to "Recording". Test mic by speaking and make sure volume graph displays

Restart computer

CONFIGURE TO SKYPE
Connect webcam
Its good practice to disconnect and re-connect your webcam before you start (To reboot the webcam software) - if you have been using it elsewhere the SKYPE software may have difficulty in locating it, even if you exited the previous program correctly.
The reason being, the webcam software can remain hooked-up to a program and needs to be rebooted.
Mine, I just unplug it from the USB and plug it back in to reboot the software.
If yours is integral with the computer you will have to re-start the computer, use a keyboard shortcut or disable / enable the webcam from the Device Manager.

Start Skype.
On the 'Tools' menu, click 'Options'.
In the navigation pane of the Skype 'Options' window, click 'Audio Settings'
Run down the list setting your defaults
Select your webcam as the default microphone.
Make a free test call
Click 'Save'
In the navigation pane of the Skype Options window, click Video Settings.
This will launch your webcam
Adjust quality of picture in 'Settings'
Check the correct webcam is shown as default
Click Save
Test your webcam by making a Skype test call.
For more information about how to configure Skype Messenger, please visit the following Skype Web site:
http://support.skype.com (http://support.skype.com)

Before opening Skype disconnect your webcam for a couple of seconds and do not open your cam for a preview but wait and let the Skype software take full control when you start a video chat.

Nov 11, 2010 | Logitech Quickcam Chat Webcam

1 Answer

Logitech camera shuts off when on skype


Make sure you have the very latest software
Visit the Logitech website and browse the photo gallery for your model and click on the photo to navigate to the support page.
Note - Older models on page 2 - look for the link at the bottom right of page 1 and click on it "Still can't find your product?"

http://www.logitech.com/index.cfm/405/&cl=us,en?prodcrid=405

In addition to the Logitech installer you will need to run the support software - Microsoft DirectX . This comes pre-loaded on most Windows computers but has to be updated - I am currently on version 11
To start the DirectX Diagnostic Tool, click Start, click Run, type dxdiag in the Open box, and then click OK.

Procedure to re-install Logitech software
Close all programs while uninstalling - downloading and uploading software
Disconnect your webcam
Uninstall the current webcam software on your computer
Restart computer
Download the Installation package from Logitech
Run the installer and choose your options during the installation - You may not want Logitech Chat but the Desktop icon for the webcam toolbar is a must.
Connect your webcam when prompted.

Configure to Skype

Test your webcam here to make sure it broadcasts ok - Hit 'Allow' in the top window and check your cam in the left hand panel.

http://www.testmycam.com/
Not working ? - troubleshoot your drivers and software - get your cam working before moving on

Working OK ?

Set your webcam mic as default ( if it has a built in mic

Plug in the webcam

TEST SPEAKERS
Right click on speaker icon in System Tray or from Control Panel
Select "Playback Devices"
The speaker icon ( checked as working) and volume level graph should be visible
Right click on the volume graph and click "Test"
Left hand speakers followed by right hand should be heard

SET DEFAULT & TEST MIC
Click "Recording" tab.
Right click on the volume graph and select 'Show disabled devices' and 'Show disconnected devices'
To set required (webcam) mic as default - click on mic font to highlight and click "Properties"
In lower dropbox display "Use this device enable" click 'OK'
Click "Levels" tab and ramp up sliders ( adjust to suit later)
Return to "Recording". Test mic by speaking and make sure volume graph displays

Restart computer

CONFIGURE TO SKYPE
Connect webcam
Its good practice to disconnect and re-connect your webcam before you start (To reboot the webcam software) - if you have been using it elsewhere the SKYPE software may have difficulty in locating it, even if you exited the previous program correctly.
The reason being, the webcam software can remain hooked-up to a program and needs to be rebooted.
Mine, I just unplug it from the USB and plug it back in to reboot the software.
If yours is integral with the computer you will have to re-start the computer, use a keyboard shortcut or disable / enable the webcam from the Device Manager.

Start Skype.
On the 'Tools' menu, click 'Options'.
In the navigation pane of the Skype 'Options' window, click 'Audio Settings'
Run down the list setting your defaults
Select your webcam as the default microphone.
Make a free test call
Click 'Save'
In the navigation pane of the Skype Options window, click Video Settings.
This will launch your webcam
Adjust quality of picture in 'Settings'
Check the correct webcam is shown as default
Click Save
Test your webcam by making a Skype test call.
For more information about how to configure Skype Messenger, please visit the following Skype Web site:
http://support.skype.com (http://support.skype.com)

When using Skype - do not run the Logitech software but allow Skype full control.

Aug 29, 2010 | Logitech Webcam

1 Answer

I have skype and my brother has a logitech quickcam, can he call me on my skype? are they compatitable


You both need to download Skype and configure your webcams to that program

Test your webcam here to make sure it broadcasts ok - Hit 'Allow' in the top window and check your cam in the left hand panel.

http://www.testmycam.com/
Not working ? - troubleshoot your drivers and software - get your cam working before moving on

Working OK ?

CONFIGURE TO SKYPE
Connect webcam
Its good practice to disconnect and re-connect your webcam before you start (To reboot the webcam software) - if you have been using it elsewhere the SKYPE software may have difficulty in locating it, even if you exited the previous program correctly.
The reason being, the webcam software can remain hooked-up to a program and needs to be rebooted.
Mine, I just unplug it from the USB and plug it back in to reboot the software.
If yours is integral with the computer you will have to re-start the computer, use a keyboard shortcut or disable / enable the webcam from the Device Manager.

Start Skype.
On the 'Tools' menu, click 'Options'.
In the navigation pane of the Skype 'Options' window, click 'Audio Settings'
Run down the list setting your defaults
Select your webcam as the default microphone.
Make a free test call
Click 'Save'
In the navigation pane of the Skype Options window, click Video Settings.
This will launch your webcam
Adjust quality of picture in 'Settings'
Check the correct webcam is shown as default
Click Save
Test your webcam by making a Skype test call.
For more information about how to configure Skype Messenger, please visit the following Skype Web site:
http://support.skype.com (http://support.skype.com)

When he tries to install his webcam he will be notified if its not compatible - this usually means updating to the latest software

http://www.logitech.com/en-us/support-downloads/downloads/webcams

Aug 03, 2010 | Logitech Quickcam Chat Webcam

2 Answers

Installing web cam on ubuntu system


installing a logitech web cam on ubuntu linux based system

Apr 24, 2010 | Logitech Webcam

1 Answer

Some of my friends are on webcams driven by logitech and some on skype - can my logitech driven webcam access the skype friends?


Yes - no problem - you will have to download Skype - whenever you want to use a webcam in a new program you have to configure the webcam software to the chat program software

Test your webcam here to make sure it broadcasts ok - Hit 'Allow' in the top window and check your cam in the left hand panel.

http://www.testmycam.com/

working OK ?

CONFIGURE TO SKYPE
Connect webcam
Its good practice to disconnect and re-connect your webcam before you start (To reboot the webcam software) - if you have been using it elsewhere the MSN software may have difficulty in locating it, even if you exited the previous program correctly.
The reason being, the webcam software can remain hooked-up to a program and needs to be rebooted.
Mine, I just unplug it from the USB and plug it back in to reboot the software.
If yours is integral with the computer you will have to re-start the computer, use a keyboard shortcut or disable / enable the webcam from the Device Manager.

Start Skype.
On the 'Tools' menu, click 'Options'.
In the navigation pane of the Skype 'Options' window, click 'Audio Settings'
Run down the list setting your defaults
Select your webcam as the default microphone.
Make a free test call
Click 'Save'
In the navigation pane of the Skype Options window, click Video Settings.
This will launch your webcam
Adjust quality of picture in 'Settings'
Check the correct webcam is shown as default
Click Save
Test your webcam by making a Skype test call.
For more information about how to configure Skype Messenger, please visit the following Skype Web site:
http://support.skype.com (http://support.skype.com)

Dec 27, 2009 | Logitech Webcam

2 Answers

I have just insalled s5500 web cam on awindows xp , both audio video on pc. skype 4.1.016 wont detact web cam but microphone works fine. so whats up? have downloaded directx10 still no fix? is it skype or...


Can you try to see if this TEST will find your webcam it works the video only if you have more that one VIDEO IN (for example a tuner card) you will need to select your webcam from a drop down menu.

If this will not find your webcam then its either a driver issue or it has failed on you. Sorry for the bad news if video test can find it !

Oct 15, 2009 | Logitech Webcam

1 Answer

Skype doesn't read my camera


Before you can use your webcam in any chat program you have to configure it to that program

Start Skype.
On the Tools menu, click Options.
In the navigation pane of the Skype Options window, click Audio Settings.
Select your webcam as the default microphone. (If it has a built-in mic)
In the navigation pane of the Skype Options window, click Video Settings.
Select your webcam as the default.
Click Save.
Test your webcam by making a Skype test call.
For more information about how to configure Skype Messenger, please visit the following Skype Web site:
http://support.skype.com (http://support.skype.com)

Sep 23, 2009 | Logitech QuickCam Webcam

2 Answers

I use the logitech e3500 web cam with skype but


If it is sometimes then could be a problem witth the hardware but still you can try reinstalling the drivers.

Sep 08, 2009 | Logitech Webcam

1 Answer

My friend can't see me but she can hear me. I can see and hear he


If you have a conflict with your printer - disable the printer during cam sessions
make sure your cam is configured to Skype
  1. Start Skype.
  2. On the Tools menu, click Options.
  3. In the navigation pane of the Skype Options window, click Audio Settings.
  4. Select your Logitech device as the default microphone. For example, select Logitech e3500
  5. In the navigation pane of the Skype Options window, click Video Settings.
  6. Select your Logitech device as the default Webcam. For example, select Logitech e3500
  7. Click Save.
  8. Test logitech by making a Skype test call.

Aug 24, 2009 | Logitech QuickCam Pro 5000 Webcam

1 Answer

Quickcam for SKYPE


Hopefully you have not loaded the quickcam software yet. If you have, hopefully you only loaded the drivers for the cam and not the logitech control panel for the camera. If you loaded the control panel, it loads everytime you start your computer and runs minimized in the bottom status bar. When you start Skype, it activates the camera and so does the logitech control panel. Thus you have two programs trying to control the cam at the same time and you have nothing but problems thying to get it to work. You will need to right click on the logitech control icon and exit the program before starting Skype. After you start Skype got to tools, options and set your camera and mic. settings from the drop down menu. You can then go to Skype test call and see if the settings are correct. Skype allows you to turn on the video or off when you make calls to others. This is so they can't see you, but you can see them during the call unless they have theirs turned off also. Good Luck, RAC

Mar 03, 2009 | Logitech QuickCam Connect Webcam

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