Question about Office Equipment & Supplies
Normally clearing the drum count the machine has to be on open front cover as if to change the drum press and hold the button in for about 10 second then release and shut the door. This should reset the count if not please get back to me and I'll check the service manual to see if anything in that.
Posted on Feb 04, 2008
I had the same problem with a Brother MFC-6490CW AIO printer. Here is how I resolved it:
Open the printers folder.
Right-click on the Brother printer and display the Properties page
Select the Ports tab.
In my system (Vista Premium), the selected port was a WSD port (whatever that means). Further down the list, there was a TCP/IP port that was obviously created by the Brother installation software. I selected the Brother-created TCP/IP port (which deselected the WSD port), applied the changes, and suddenly my printer was online. No idea what the difference between these two ports is, but I'll stick with the TCP/IP port until further notice.
Posted on Mar 02, 2009
Do you mean it says "offline" under the printer icon in your PC's printer dialog box?
Right click it , then select "use printer online".
Please let me know
Posted on Apr 04, 2009
SOURCE: OKI c5600 drum reset
It usually resets automatically when you replace the drum/toner units. Are you trying to get it to reset before it's supposed to? I don't know of any way you can do that.
Posted on Apr 20, 2009
If you want to make it online, than make sure it is on and connected to your computer, Once you are sure about this than
Go to control panel than Printers and Faxes
There You need to right click on printer and than Use printer online
IT will Put you printer back online.
Posted on Nov 10, 2009
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