Question about NEC MobilePro 900 Handheld

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Hard reset??? How do I hard reset my MobilePro 900?

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Re: Hard reset???

Warning: This procedure will ERASE all user data stored on the MobilePro 900. Make sure you have backed up all data before doing the following. To hard reset your MobilePro 900, simply remove both the main and back up batteries for 60 seconds. For detailed instructions on performing a hard-reset: http://support.necsam.com/mobilesolutions/hardware/Handhelds/MobilePro900/819-201025-000.pdf

Posted on Sep 14, 2005

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Reset


The P300 has 3 kinds of reset mechanisms, 1. Soft Reset: you can keep all DRAM data. Procedure: Push the Reset button 2. Hard Reset/Save SDRAM -- Use hard reset/save SDRAM mode to reset the MobilePro P300 without losing the data in SDRAM. Use this mode if the safe software reset mode doesn't improve system operation. Procedure: Reset Button and Power Buttons at the same time. 3. Hard Reset/ Clear SDRAM: You will lose all data. Use to reset the MobilePro P300 and delete the contents of SDRAM. Use this mode to reset the MobilePro P300 to its factory defaults. This is also referred to as a hard reset/clear SDRAM. **Caution** This procedure will delete all user installed applications and user data. If necessary, back up your data before performing the hard reset. Procedure: Push the Reset, Power, and Record Buttons at the same time

Sep 15, 2005 | NEC MobilePro P300 Pocket PC

1 Answer

Service Pack 1


NEC Computers has developed a service pack to address several service issues with MobilePro 780 and 880 handheld personal computers. To assure proper operation, NEC Computers strongly recommends that you update your MobilePro 780 and 880 systems immediately by installing this service pack according to the installation instructions. * Download Service Pack One for MobilePro 780 and 880: ftp://ftp.necsam.com/pub/Catalog/3959/MobileProSP1.asp * View Installation Instructions: http://support.necsam.com/mobilesolutions/FAQs/display/default.htm?itemID=2001186#Installation * See Contents of Service Pack: http://support.necsam.com/mobilesolutions/FAQs/display/default.htm?itemID=2001186#Contents * Read Additional Frequently Asked Questions: http://support.necsam.com/mobilesolutions/FAQs/display/default.htm?itemID=2001186#FAQ Installation Instructions for Service Pack One for MobilePro 780 and 880 First download the service pack (MP78_UPDATE.CAB) to either your HOST or MobilePro system. It must be manually loaded onto your MobilePro by either using a dial up connection, PCMCIA Flash card, or from a connected PC before continuing with the installation. To install the MP78_UPDATE.CAB file, follow these steps: 1. Back up your MobilePro data and configuration using the Microsoft ActiveSync backup procedure. For details on using ActiveSync, see your MobilePro User's Guide. 2. Perform a Full (hard) reset on your MobilePro. Caution: Performing a Full reset erases all your data. Your MobilePro resets to the factory default settings. Please perform the backup first or you will lose data! 3. Copy the MP78_UPDATE.CAB file to you MobilePro desktop. 4. Install the service pack by double tapping the MP78_UPDATE ICON with your stylus. For proper installation, you MUST accept the default location - \Program Files, by clicking OK. 5. The following Message box will be displayed: Warning !!! 1. In order to ensure these patches are properly installed you must perform a Hard Reset prior to the installation. 2. You must back up all application and data files before performing a Hard Reset. The Hard Reset WILL ERASE all applications and data stored on this Mobile Device. 3. This file must be installed immediately after performing a Hard Reset on the Mobile Device (before any applications are reinstalled). 4. Press CANCEL to exit. Or Press CONTINUE to install this file. 6. Press Continue to install the service pack or Cancel to back up your data. 7. When the Setup Finish message box is displayed, Click Ok. This will remove all temporary files from your systems. 8. When the Setup Complete message box is displayed, click Ok. 9. Perform a Soft reset on your MobilePro. 10. Optionally, restore your MobilePro data using the ActiveSync restore procedure. 11. Once the service pack is installed, NECC recommends that you use the ActiveSync b

Sep 14, 2005 | NEC MobilePro 780 Pocket PC

1 Answer

Service Pack


NEC Computers has developed a service pack to address several service issues with MobilePro 780 and 880 handheld personal computers. To assure proper operation, NEC Computers strongly recommends that you update your MobilePro 780 and 880 systems immediately by installing this service pack according to the installation instructions. * Download Service Pack One for MobilePro 780 and 880: ftp://ftp.necsam.com/pub/Catalog/3959/MobileProSP1.asp * View Installation Instructions: http://support.necsam.com/mobilesolutions/FAQs/display/default.htm?itemID=2001186#Installation * See Contents of Service Pack: http://support.necsam.com/mobilesolutions/FAQs/display/default.htm?itemID=2001186#Contents * Read Additional Frequently Asked Questions: http://support.necsam.com/mobilesolutions/FAQs/display/default.htm?itemID=2001186#FAQ Installation Instructions for Service Pack One for MobilePro 780 and 880 First download the service pack (MP78_UPDATE.CAB) to either your HOST or MobilePro system. It must be manually loaded onto your MobilePro by either using a dial up connection, PCMCIA Flash card, or from a connected PC before continuing with the installation. To install the MP78_UPDATE.CAB file, follow these steps: 1. Back up your MobilePro data and configuration using the Microsoft ActiveSync backup procedure. For details on using ActiveSync, see your MobilePro User's Guide. 2. Perform a Full (hard) reset on your MobilePro. Caution: Performing a Full reset erases all your data. Your MobilePro resets to the factory default settings. Please perform the backup first or you will lose data! 3. Copy the MP78_UPDATE.CAB file to you MobilePro desktop. 4. Install the service pack by double tapping the MP78_UPDATE ICON with your stylus. For proper installation, you MUST accept the default location - \Program Files, by clicking OK. 5. The following Message box will be displayed: Warning !!! 1. In order to ensure these patches are properly installed you must perform a Hard Reset prior to the installation. 2. You must back up all application and data files before performing a Hard Reset. The Hard Reset WILL ERASE all applications and data stored on this Mobile Device. 3. This file must be installed immediately after performing a Hard Reset on the Mobile Device (before any applications are reinstalled). 4. Press CANCEL to exit. Or Press CONTINUE to install this file. 6. Press Continue to install the service pack or Cancel to back up your data. 7. When the Setup Finish message box is displayed, Click Ok. This will remove all temporary files from your systems. 8. When the Setup Complete message box is displayed, click Ok. 9. Perform a Soft reset on your MobilePro. 10. Optionally, restore your MobilePro data using the ActiveSync restore procedure. 11. Once the service pack is installed, NECC recommends that you use the ActiveSync b

Sep 14, 2005 | NEC MobilePro 880

1 Answer

Memory/Storage


Additional storage can be added to the MobilePro 900 by adding memory cards to either the CF Card slot or the PCMCIA (PC Card) slot. There are several types of memory cards available, including Flash Memory and miniature hard drives, in both the CF and PCMCIA form factor.

Sep 14, 2005 | NEC MobilePro 900 Handheld

1 Answer

New dial up connection with the “Save Password” option enabled


After setting up the MobilePro 900 for the first time (or after a hard reset), a soft reset is required to correctly save the dial-up networking passwords for remote networking. If your MobilePro 900 is already configured with a RAS connection that will not authenticate, you can do the following to fix the issue: * 1. Use the stylus to depress the reset button located on the bottom of your MobilePro 900 and allow it to reboot. * 2. Tap Start a Programs a Communications a Remote Networking. * 3. Open the dial-up connection by double-tapping the icon, just as if you were going to connect. Ensure the user name is correct and re-type your password making sure there the “Save password” option is checked. * 4. Tap the “Connect” button to save your password. If you do not tap the connect button, the password will not be saved correctly.

Sep 14, 2005 | NEC MobilePro 900 Handheld

1 Answer

MoblePro Hard-Reset


Attempting to power on your MoblePro after "The Low Battery Warning" has been displayed and the unit switch off may result in a hard reset. To prevent this from occurring the external power adaptor must be connected for approximately 5 minutes before turning the system on to allow the system to stabilize.

Sep 14, 2005 | NEC MobilePro 900 Handheld

1 Answer

MobilePro 900 turn on during the night and not shut back off


Devices running Windows CE 3.0 turn on at midnight to search for appointments for the coming day. Reminders are set and the Today view is updated with the day's events. The device is supposed to turn off after three minutes of inactivity. If a program is running the unit may not turn off because there is activity. The following applications are known to cause problems: * Windows Media player for Pocket PC. * Active Sync * Wireless LAN adaptors NEC has developed a registry patch that has been tested on the following LAN cards. Device Vendor Driver Cisco Aironet 340 Cisco 2.30.11 Cisco Aironet 350 Cisco 2.30.11 Linksys WPC11 Ver 3 Linksys 1.07.29 Orinoco Orinoco 1.02 3CRWE737A 3 Com 2.2.5.0 LA4137 Wireless Network Symbol N/A For additional information see Microsoft Knowledge Base Article – 263719 Click here to download the Power Management update utility. Installation procedure. Note: Anytime a “hard reset” is performed on the MobilePro 900 the Power Management update utility needs to be re-applied. 1. Download the Power Management update utility to local system. 2. Copy the Pwr_Mgt.exe file to the MobilePro 900 desktop. 3. Double tap the NEC Icon. 4. Click OK. 5. With power on momentary depress the “soft reset” on the bottom using the stylus. 6. Delete the NEC Icon on the desktop.

Sep 14, 2005 | NEC MobilePro 900 Handheld

1 Answer

"Backup Battery Very Low"


NEC has identified an issue where the system can erroneously generate the "Backup Battery Very Low" message. There are two possible solutions that will eliminate this erroneous low battery warning message (the first method is the preferred solution, the second method can be used if the update file is not available). Solution I. Install a new version of the driver that controls the battery monitoring circuit. 1. Download the Low battery warning fix to your desktop. 2. Using ActiveSync or a compact Flash Card, copy FixBatt_HPC2K.EXE to the MobilePro internal disk. 3. On the MobilePro, double click the FixBatt_HPC2K icon. 4. When the message "Low Backup Battery Issue" is displayed, tap the "Patch it" button 5. When prompted turn unit over and momentarily depress the Reset button using the stylus. Solution II. Change the default power management configuration. Configure your MobilePro 900 to suspend when the LCD lid is closed on battery power and AC power. To ensure that the device suspends whenever the lid is closed, please make the following changes and perform a soft reset: 1. Go to Control Panel. 2. Open MobilePro Settings. 3. Go to the LCD Suspend/Resume tab. 4. Place a check next to "Enable suspend while on External Power." 5. Click the "Advanced" button and place a check next to "Enable suspend while on External power. 6. Click OK to close the Advanced Setting window and click OK to close the MobilePro Settings. 7. Turn unit over and momentarily depress the Reset button using the stylus. NOTE: Both the software update and power management settings are cleared on a hard reset and must be re-applied.

Sep 14, 2005 | NEC MobilePro 900 Handheld

1 Answer

Hard reset


Note: It may be necessary to depress the power button more than once to properly initialize the power management circuitry before the unit comes on. Note: It may be necessary to connect AC power to the unit and allow it to charge before attempting to apply power. The unit will not power up if the battery voltage is below a safe operating level. Please refer to the leaflet "NEC MobilePro 900, Performing a Hard Reset" that was shipped with the unit for the procedure to perform a hard reset on your MobilePro 900.

Sep 14, 2005 | NEC MobilePro 900 Handheld

1 Answer

Jack for the external microphone


There is an error in the MobilePro 900 manual (Pages 2-2 and 2-3). The jack on the front of the MobilePro 900 is a stereo headphone jack only. The MobilePro 900 has a built in microphone. There is no jack for attaching an external microphone.

Sep 14, 2005 | NEC MobilePro 900 Handheld

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