a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!
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Assuming the drivers are installed you need to make sure the connection window pops after the Windows startsup. Otherwise you can run the Photon+ application through the start menu. Once in the connection window you select the device.
If the above is already happening then your connection has been barred by Tata due to various reasons. You will have to call customer support on the 1800 number provided.
TATA Indicom's installation was pretty easy as they provide the modem
drives for mac. But the guys from Indicom may try hard to convince you
that Plug2Surf does not work and mac and you need their dialer to
connect to the internet.
1. Download the Mac Drivers for Qualcomm CDMA MSM modem.
2. The zip file you downloaded has to be unzipped. You'll see two
files inside, one for the Newer Intel x86 Macs and other one for the
Older PowerPC Macs. Open the appropriate installation (.pkg) file.
(Note : Unplug the device before opening the file.)
3. Click Continue.
4. In the next window, "Continue" after the reading the license and
then click "Install" .
6. Now open System Preferences > Network. You'll see "Qualcomm CDMA
Technologies MSM" on the left side bar (or it pops up a window, that
it has found it). Click on it.
7. Type Telephone No #777 , Account Name and Password both internet.
8. Click on "Advanced" > Select Vendor : Generic and Modem : Dialup
Device. Click "OK"
9. Your Done! The "Connect" button should be clickable now and will
connect to the Indicom service once clicked.
I'll recommend you to directly try Driver Detective and let the software
have a free scan to automatically detect & update the missing
drivers. This way things can be much easier & efficient. Also you
don't have to risk install wrong drivers which might cause severe system
ok u have tata indicom in this usb modem u have cd with this for tata indicom usb modem driver first u have to install this cd in computer after this use the modem other wise the modem not working...ok pls install the usb modem cd in your computer.
Hi I'm Sathiya. I use Windows Vista Home Basic platform. I recently bought a TATA Indicom Plug to Surf connection. It had issues with drivers. I went to Tata indicom site and downloaded the latest driver for Vista. After installing the drivers, my connection is working fine. Make sure that you choose the right version.