Question about Saeco VIA Venezia

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Looking for a rubber ring for the Saeco Via Venezia. It fits on the steam arm to keep the plastic steam sleeve in place.

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You can find that ring to home depot or any other hardware store.Is called o-ring and if you bring your little part with you someone will help you to find one in home depot.This part is also used in air compression department for airgun atec.


Pls don`t forget to rate your experience
Fabio

Posted on Dec 02, 2008

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Hi - our Via Venezia has been a GREAT machine, and we love it, but over the past three weeks or so it seems the steamer arm is letting water through and the milk is getting watery. Can we replace that...


Hi
Your water is not getting hot enough to turn the water into great steam so you get more water in your milk. Have you ever descaled your machine?

Nov 22, 2009 | Saeco VIA Venezia

1 Answer

The steam spout (pannarello) will not stay on


there is a rubber sleeve inside, and also a hard plastic olive (like a wedding ring). When tightened, the hard olive compresses the rubber sleeve and it grips.
If you lose the plastic olive, the rubber remains uncompressed and the pannarello will blow off.
The olive is about the size of a wedding ring for a person with a 5mm finger (impossible I know - but the shape is like a tiny black wedding band all the same.).

Oct 31, 2009 | Saeco VIA Venezia

1 Answer

Lost a piece of the black plastic steaming wand


Check with WholeLatteLove, yes I know the only have gaggia parts, its the same thing.

May 07, 2009 | Saeco VIA Venezia

1 Answer

I need a new black steam wand for a via venezia. Where?


Your best bet would be Saeco.

Their contact information is:

Saeco USA Inc.
7905 Cochran Road
Suite 100
Glenwillow, OH 44139

800-933-7876 (toll-free)
440-528-2000 (phone)
440-542-9173 (fax)

Feb 22, 2009 | Saeco VIA Venezia

2 Answers

Need replacement steam wand sleeve


http://saecooutlet.com/ has parts and help for the sirena machine

Jan 22, 2009 | Saeco Starbucks Sirena Espresso Machine

1 Answer

Nozzle won't stay on steam tube


There should be two rubber pieces inside the threaded collar & cap that help produce a pressure fit onto the wand itself. There is a total of five plastic pieces on my steam wand excluding the wand itself on my Via Venezia by Saeco I purchased a year ago. Sounds to me like you lost one of you rubber gromets! Just my thoughts!

Dec 20, 2008 | Saeco VIA Venezia

1 Answer

Saeco Via Venezia Cappacino Machine The black plastic sleave for the frothing arm has melted and no longer fits on - where can i get a new one? I am based in Canberra - its a Via Venizia Espresso


Hi,

Contact Saeco Australia to see if they can help you.

Saeco Australia Pty Ltd

6/87 Newlands Road Reservoir
Victoria 3073
Australia
Tel.: +61 3 94624949
Fax: +61 3 94624955
E-mail: info@saeco.com.au

/Mirran

Aug 31, 2008 | Saeco VIA Venezia

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