•First take your device and hold it vertical.
•Looking at the earpiece that ressembles somewhat Alladin lamp, it's tip is positioned either at past 20 (for right ear) or before 20 (for left ear).
•Depending if it's one side or the other, you should turn the earpiece clockwise to 30 or counterclockwise to 30. So the "tip of the lamp", which is the ear channel of the earpiece in fact, is indeed at 30 past the hour.
•Then pull it out with a round motion downward, assuming the upper part is the blue light.
You can then change the side of the ear wire and or the earpiece for a different size supplied by RIM when you bought the device.
I don't know how/where to get new earpieces. They don't seem to sell them separately...which is rather frustrating considering the price they sell this device!
Pick it up here: http://www.mytrendyphone.co.uk/shop/blackberry-hs-655-ear-25581p.html
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I have the same problem; don't know how to change the earpiece
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Same problem!
Same problem. What is the solution?
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