I have had my Axim X5 for four days and find that the record hardware button will not activate recording when it is pressed. I first open a new note and then press the record icon to bring up the sound recording toolbar at the bottom of the screen. If I tap on the round record button with the stylus the Axim starts recording. Instead if I press and hold the record hardware button down for a few seconds, nothing happens. I hear the button click when I depress it and I keep it held down for a few seconds.
I checked the button assignments and it is set for Record. When I change the assignment to launch a program such as Inbox or my calculator, then depressing the record hardware button launches the assigned application.
My conclusion: the record hardware button is not mechanicaly defective. The unit is capable of recording and playing back sound. So why doesn't the record hardware button activate the recording function
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The main terminal in the centre, which is labelled dell is the 5 way navigation button. And the small button which is to the immediate left of the navigation button is the four application button. and to the bottom right is the audio speaker. The button which is on the top of the device is the back-lit power button. Its charge status will be displayed.And now coming to the backside, above the battery slot cover is the main battery lock. Slide and hold the lock to unlock the position and remove the battery using the stylus. Stylus is located towards the side of the device. It can be used to go to the location where you want to go or you can type or write notes. now, on the other side( the side opposite to which stylus is present) secure digital card slot, scroll dial, voice record button and reset button are present. These are the functions of the terminals Hope this helped you :)Now start using the battery.
Once you forget the Password, your only option is to perform a Hard Reset on the device and reset back to Factory defaults. You data will be lost, as this is in place to protect you in case the device has been lost or stolen. If you have backups, or sync the device with Outlook, you can run a restore or re-sync the device to populate the data back into your device.
NOTICE: When you do a hard reset, you lose all the data stored in your device Flash memory, and any programs that you installed on your device. Do a hard reset if:
You want to restore the device to factory default settings.
You forget your password and need to reset it.
Your device is experiencing severe operational problems and you have already attempted a soft reset.
NOTICE: It is strongly recommended that you back up your data before you do a hard reset.
To do a hard reset:
Press the Power button to turn the Axim unit On.
Press and hold the Power button down while using the Axim stylus to press the Reset button at the same time.
Release the Power button and the Reset button. The To clear all data in the memory screen appears.
Press the Contacts button on the Axim to delete all of the data in the memory of the Axim handheld.
Press the Mail button on the Axim to cancel the operation without losing data.
Same problem. Soft and hard reset can't even stard any advice screen. When the problem started, it was frozen at the dell round simbol, that i just could turn it off by removing battery. Now, its even worse, the screen is off, even after pressing the two and tree buttons at the same time, it doesn't hard reset. What else should i do?
Holding down the record button on these units turns the backlight on and off, since this is hardware controlled you should try this first.
If you've performed a hard reset and held down record then this is most likely a physical fault, check with Dell to find out your warranty status and find out about the availability of replacement parts.
Did you try to set the Backlight on in the control panel? (settings>system>brightness)
The brightness is often automatically set to 0.
If you did this already and it still doesn't work, probably try an email.