Question about Sabrent 1 Bay USB 2.0 External Drive Case

Open Question

Sabrent SBT-ESU35 external HDD enclosure

Computer Vista 64bit shows new hardware and tries to load driver each time it boots. But the Device Manager shows an unknown device with no driver. I find no place to download driver at Sabrent. Found the driver download area but the SBT-ESU35 will not work.
Helppppppppppppppppp Meeeeeeeeeee
Pleaseeeeeeeeeeee
Chuck

Posted by on

5 Suggested Answers

  • 37 Answers

SOURCE: no power - Sabrent ECS-U35K Hard Drive Enclosure

Yes, it should light up green.

Posted on Aug 06, 2009


  • 252 Answers

SOURCE: Drive Recognized but not visible on my computer

Right-click My Computer, go to Manage, Disk Management under Storage
Find your drive there and assign a drive letter.
The drive may still need to be formatted.

Posted on Sep 01, 2009

Creative Con
  • 55 Answers

SOURCE: I have a Sabrent 2.5

Did you format the disk using NTFS? Have you loaded the software that came with the drive? Once the software is loaded it will take you thu the steps to set it up properly

Posted on Oct 10, 2009

lock123
  • 6831 Answers

SOURCE: Unable to use Sabrent External HArd Drive Enclosure

Hello

Okay , so there are some steps to figure out what is wrong with your external.

Firstly , if your computer makes a sound when you plug in your external , go to Start-Control Panel-Administrative Tools-Computer Management-Disk Management , and see if your external drive is listed here with your local drives. If it is listed , right click on the drive and change the drive letter to make it appear in "my computer".

If your drive does not make a connection sound when connecting to your computer and also does not show up , please follow the next step.

Remove the hard drive from the casing if possible and install it in your computer case or another external case.If the drive works , the problem is with the casing and you can ignore the drive.

Now , if the problem is with the casing , there are still 3 possibilities.

  1. The USB cable between the drive and the computer may be damaged.
  2. The circuit board which connects your drive to the interface of the external may be blown.
  3. The power supply (if applicable) may have a blown transformer.
The latter is the easiest to diagnose , does your external light up at all when you plug in the power? If not , then this is probably your problem. On the bottom of the adapter is a label which you will be able to use to have a new adapter made at your local electronics shop and this will cost about $30 max. They will also be able to test the adapter with a clamp meter to see if this is really the problem and this should be free.

The second component you want to test is the USB cable. If you have a printer , swop out the cables and see if your printer functions normally. Most externals use the same connector so you should be able to test it in this manner. If the cable works go on to the last step. If the cable is defective , replace it with a new one which you can find for about $10 at most electronics and chain stores.

The last component to test is the circuit board. This is a bit of a grey zone as you probably won't be able to spot the blown component unless it failed really badly. With the casing already opened , locate the external's circuit board and check to see if you have any blackened components or fluids leaking from some components. If all the other components of the external worked perfectly , then this is the faulty part. It is not really economical to replace the circuit as most of the time it is out of production by the time you need to replace it and it still costs a lot even if it is available so if your drive is working perfectly when connected via sata or IDE on your computer , the best is to buy a new casing and place your old drive in the new casing.

A casing costs about $50 and you could get it at most tech shops and big chain stores like Best Buy.

I hope this solves your problem and please reply if you need more help.

Kind Regards
Andrea

Posted on Sep 29, 2010

  • 154 Answers

SOURCE: I Just bought a Sabrent

The reason you cannot find any drivers for anything else than windows 98 and 2000, is because it is native supported in newer operating systems like windows xp and newer. You do not need a driver to make it work. Are you shure that the harddisk inside the enclosure is working? Try it in another computer to check if it is working there. You should also try another external eSATA harddrive in your windows xp computer to make shure your eSATA connection is ok.

Posted on Jun 20, 2011

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

External 3.5 inch IDE hdd encloser connected via USB is showing "device is not ready" when try to initialise it in the disk manager


Check the jumper settings of the IDE hard drive you have in the enclosure for compatibility in your setup. (Choices are Master, Slave and Cable Select).

Feb 06, 2014 | Hard Drive Accessories

1 Answer

I have a WD 750 GB External USB drive which has worked flawlessly. However, now when I plug it into a usb port, the computer does not detect it and it does not show up under "computer". I've...


This is not a driver issue. Im assuming this is a passport. There could be a problem with the enclosure, however if it is a passport removing it from the enclosure will do you no good. More than likely there is a problem with the drive, possibly in the firm wear or a module. Either way it appears to be a hardware issue with the drive not your computer. USB plug and play should recognize it automatically without the need for drivers, especially if your device manager is recognizing it properly then the driver is not the issue.

Nov 11, 2010 | Western Digital Accusys ACS-7500 IDE...

2 Answers

External hard drive is not detected


Check Following Instructions:
1. Check your USB cable properly connected to the computer.
2. Go to My computer - right click on property - Hardware - Devices Manager - in below - USB Mass storage device - right click on this - and Uninstall - then again right click - click on Scan - it should be reload your USB drivers
your External Hard Drive will be detected

Apr 25, 2010 | Seagate USB 2.0 External Enclosure + 400GB...

1 Answer

Appears as working properly within the device manager. But it does not show up in "My Computer". I have updated the drivers but still nothing.no sign in disc mngmnt either Any advice? Thank you!!


1. Go to Start>> Right click My Computer>> Manage>> Device Manager 2. Expand the USB Controller section 3. Right click and Uninstall all of the listed USB devices 4. Reboot the system

Mar 05, 2010 | Coolmax HD-211-U2 Silver Slim USB 2.0 2.5...

2 Answers

I have a Sabrent 2.5" IDE Hard Drive Enclosure --I just bought it. I put my disk into it, but when I try to use it I get "Cannot read--I/O Device Error". I am running this on a Dell Latitude D620 which is...


Did you format the disk using NTFS? Have you loaded the software that came with the drive? Once the software is loaded it will take you thu the steps to set it up properly

Oct 10, 2009 | Sabrent 1 Bay USB 2.0 External Drive Case

1 Answer

Drive Recognized but not visible on my computer


Right-click My Computer, go to Manage, Disk Management under Storage
Find your drive there and assign a drive letter.
The drive may still need to be formatted.

Sep 01, 2009 | Sabrent EC-UEIS7 USB, eSATA Internal Drive...

2 Answers

3.5" usb2.o hard drive enclosure


You do not need to install a driver for Windows XP and Vista, it is already built in. The CD may however contain optional software for initializing the hard drive the first time, and for making backups later.

Do you know if the hard disk is good? Does it spin up when you turn it on? You can hear and feel it spin up.

If this is not a SATA drive, make sure that the jumper is set correctly. Most enclosures require the drive to be jumpered for Master, sometimes for Single or CS. Check the top of the hard disk for a guide to how to set or remove the jumper.

You might try connecting it to different USB ports, some are faulty.

Nov 30, 2007 | Sabrent 1 Bay USB 2.0 External Drive Case

1 Answer

Accessing


if you can get another hard drive and place it in the enclosure plug usb cable in then turn on the enclosure and see if this works if doesnt place it on another unit or pc and see if it accepts if it does then the usb drivers need to be re-installed goto my computer device manager and find usb it looks like a trident hilight this and click uninstall from menu list in properties then on the top of manager there will be a computer with a spyglass click on this and windows will find new devices let it continue then reboot then re-try enclosure if all goes well it will come up found new device. retry other hdd you first placed in enclosure if it dosen't feel hdd is turning the platters then get rid of hdd. hope this goes well

Apr 20, 2007 | Vantec 1 Bay NexStar 3 USB 2.0 External...

1 Answer

Won't function


Firstly it sounds as if the drivers aren't loading properly, right click on your drive (right click my computer> properties> hardware> device manager). Look for your external drive, rightclick and click update driver and force it to look in your cd for driver files. Secondly make sure you are connecting to a USB2 port, as it may not recognise the hardrive.

Oct 25, 2006 | Plumax PM-350U2-PCS V4 Silver Slim USB 2.0...

Not finding what you are looking for?
Sabrent 1 Bay USB 2.0 External Drive Case Logo

Related Topics:

147 people viewed this question

Ask a Question

Usually answered in minutes!

Top Sabrent Hard Drive Accessories Experts

laikexpert
laikexpert

Level 3 Expert

281 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17129 Answers

AJMAL KHAN

Level 2 Expert

380 Answers

Are you a Sabrent Hard Drive Accessory Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...