Question about Sabrent 1 Bay USB 2.0 External Drive Case

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Sabrent SBT-ESU35 external HDD enclosure

Computer Vista 64bit shows new hardware and tries to load driver each time it boots. But the Device Manager shows an unknown device with no driver. I find no place to download driver at Sabrent. Found the driver download area but the SBT-ESU35 will not work.
Helppppppppppppppppp Meeeeeeeeeee
Pleaseeeeeeeeeeee
Chuck

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6 Suggested Answers

6ya6ya
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Posted on Jan 02, 2017

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SOURCE: no power - Sabrent ECS-U35K Hard Drive Enclosure

Yes, it should light up green.

Posted on Aug 06, 2009

  • 252 Answers

SOURCE: Drive Recognized but not visible on my computer

Right-click My Computer, go to Manage, Disk Management under Storage
Find your drive there and assign a drive letter.
The drive may still need to be formatted.

Posted on Sep 01, 2009

Creative Con
  • 55 Answers

SOURCE: I have a Sabrent 2.5

Did you format the disk using NTFS? Have you loaded the software that came with the drive? Once the software is loaded it will take you thu the steps to set it up properly

Posted on Oct 10, 2009

lock123
  • 6831 Answers

SOURCE: Unable to use Sabrent External HArd Drive Enclosure

Hello

Okay , so there are some steps to figure out what is wrong with your external.

Firstly , if your computer makes a sound when you plug in your external , go to Start-Control Panel-Administrative Tools-Computer Management-Disk Management , and see if your external drive is listed here with your local drives. If it is listed , right click on the drive and change the drive letter to make it appear in "my computer".

If your drive does not make a connection sound when connecting to your computer and also does not show up , please follow the next step.

Remove the hard drive from the casing if possible and install it in your computer case or another external case.If the drive works , the problem is with the casing and you can ignore the drive.

Now , if the problem is with the casing , there are still 3 possibilities.

  1. The USB cable between the drive and the computer may be damaged.
  2. The circuit board which connects your drive to the interface of the external may be blown.
  3. The power supply (if applicable) may have a blown transformer.
The latter is the easiest to diagnose , does your external light up at all when you plug in the power? If not , then this is probably your problem. On the bottom of the adapter is a label which you will be able to use to have a new adapter made at your local electronics shop and this will cost about $30 max. They will also be able to test the adapter with a clamp meter to see if this is really the problem and this should be free.

The second component you want to test is the USB cable. If you have a printer , swop out the cables and see if your printer functions normally. Most externals use the same connector so you should be able to test it in this manner. If the cable works go on to the last step. If the cable is defective , replace it with a new one which you can find for about $10 at most electronics and chain stores.

The last component to test is the circuit board. This is a bit of a grey zone as you probably won't be able to spot the blown component unless it failed really badly. With the casing already opened , locate the external's circuit board and check to see if you have any blackened components or fluids leaking from some components. If all the other components of the external worked perfectly , then this is the faulty part. It is not really economical to replace the circuit as most of the time it is out of production by the time you need to replace it and it still costs a lot even if it is available so if your drive is working perfectly when connected via sata or IDE on your computer , the best is to buy a new casing and place your old drive in the new casing.

A casing costs about $50 and you could get it at most tech shops and big chain stores like Best Buy.

I hope this solves your problem and please reply if you need more help.

Kind Regards
Andrea

Posted on Sep 29, 2010

  • 159 Answers

SOURCE: I Just bought a Sabrent

The reason you cannot find any drivers for anything else than windows 98 and 2000, is because it is native supported in newer operating systems like windows xp and newer. You do not need a driver to make it work. Are you shure that the harddisk inside the enclosure is working? Try it in another computer to check if it is working there. You should also try another external eSATA harddrive in your windows xp computer to make shure your eSATA connection is ok.

Posted on Jun 20, 2011

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hi, re: sabrent enclosure:

sort of same issues. documentation is feeble. hd powers up. red light is on.
but the new pc doesn't recognize the drive and, obvously doesn't assign a
drive letter to it.

i tried reversing the cable, changing the hard drive, using different usb port,
re-booting. still doesn't see the drive.


1. jumper settings are correct

2 i use vista, not win 2000 or xp

2 harddrive is old, from old computer

vista doesn't have 'my computer'
i can find manage disk management
can't right click becausse the drive isn't there

how do i change the hdd settings from dynamic to basic if i can't see the drive?
>>>>>>>>>>>>>>>>>>>>

answers to your questions":

1. i'm running windows vista home

2 size of drive... it's old and probably fat(32) under 1g

3 i cycled through the settings
j8 jumper settings
slave, master, & single

no settings work

4. yes i heard the drive spin up

5 the led is red, not green

thx again for your efforts

ken bossewitch














kb@bossewitch.net

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