Question about Sabrent 1 Bay USB 2.0 External Drive Case
Computer Vista 64bit shows new hardware and tries to load driver each time it boots. But the Device Manager shows an unknown device with no driver. I find no place to download driver at Sabrent. Found the driver download area but the SBT-ESU35 will not work.
Right-click My Computer, go to Manage, Disk Management under Storage
Find your drive there and assign a drive letter.
The drive may still need to be formatted.
Posted on Sep 01, 2009
SOURCE: I have a Sabrent 2.5
Did you format the disk using NTFS? Have you loaded the software that came with the drive? Once the software is loaded it will take you thu the steps to set it up properly
Posted on Oct 10, 2009
Okay , so there are some steps to figure out what is wrong with your external.
Firstly , if your computer makes a sound when you plug in your external , go to Start-Control Panel-Administrative Tools-Computer Management-Disk Management , and see if your external drive is listed here with your local drives. If it is listed , right click on the drive and change the drive letter to make it appear in "my computer".
If your drive does not make a connection sound when connecting to your computer and also does not show up , please follow the next step.
Remove the hard drive from the casing if possible and install it in your computer case or another external case.If the drive works , the problem is with the casing and you can ignore the drive.
Now , if the problem is with the casing , there are still 3 possibilities.
The second component you want to test is the USB cable. If you have a printer , swop out the cables and see if your printer functions normally. Most externals use the same connector so you should be able to test it in this manner. If the cable works go on to the last step. If the cable is defective , replace it with a new one which you can find for about $10 at most electronics and chain stores.
The last component to test is the circuit board. This is a bit of a grey zone as you probably won't be able to spot the blown component unless it failed really badly. With the casing already opened , locate the external's circuit board and check to see if you have any blackened components or fluids leaking from some components. If all the other components of the external worked perfectly , then this is the faulty part. It is not really economical to replace the circuit as most of the time it is out of production by the time you need to replace it and it still costs a lot even if it is available so if your drive is working perfectly when connected via sata or IDE on your computer , the best is to buy a new casing and place your old drive in the new casing.
A casing costs about $50 and you could get it at most tech shops and big chain stores like Best Buy.
I hope this solves your problem and please reply if you need more help.
Posted on Sep 29, 2010
SOURCE: I Just bought a Sabrent
The reason you cannot find any drivers for anything else than windows 98 and 2000, is because it is native supported in newer operating systems like windows xp and newer. You do not need a driver to make it work. Are you shure that the harddisk inside the enclosure is working? Try it in another computer to check if it is working there. You should also try another external eSATA harddrive in your windows xp computer to make shure your eSATA connection is ok.
Posted on Jun 20, 2011
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For Windows Vista and 7 64 bits : http://sabrent.com/drivers2/USB-AVCPT-64bit-Vista-Win7.zip
You seem to need another driver as well for the audio, here it is : http://sabrent.com/drivers2/USB-AVCPT-USB-EPM-286x.zip
You might also want to check their support website here : http://sabrent.com/support/.
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