Question about Dell Axim X5 Pocket PC

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Backlight not working

I recieved my Axim X5 3 days ago. last night (Friday) my backlight stopped working. I tried to call technical support, but I was on hold for 2 hours. What is Dell's problem. First my Axim looses it's backlight after 3 days of use and then tech support is overrun by customers having problems with their Axims? I may just spring for the Toshiba e740 if I can't get this resolved quickly. I don't intend to wait another 1 1/2 to 2 weeks for a replacement or repair on this one. Has anyone else had the backlight problem?

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I discovered today that if you push and hold the record button in it dims the screen down all the way and the settings brightness screen is dimly displayed with the 'on battery power, slider all the way to the left, you have to slide it back to the right to bring up the brightness.

Posted on Sep 14, 2005

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Did you try to set the Backlight on in the control panel? (settings>system>brightness) The brightness is often automatically set to 0. If you did this already and it still doesn't work, probably try an email.

Posted on Sep 14, 2005

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