Clear it all out
hope this helps
Hi,
Make sure you not get any damp into the grinder.
Can you hear the grinder grind or is it dead?
/Mirran
Your machine will probably need service. The water will cause damage to the grinder burrs. I can send you instruction on how to clean out the grinder on a Vienna if you provide me will your email address. You can email me at [email protected].
You are not the first person to do this. These problems come in at least once a week.
Hope this helps.
Johnny
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This is probably the most frustrating problem about the machine (we have the deluxe version). Our machine is new and we get this message ~10-20 times a week. Our previous Saeco made > 15,600 cups of coffee (according to the counter) before its pump died and never experienced a problem like this.
The frustrating this is: the grinder does not actually appear blocked. It spins for a second, stops, and prints the error message. We have tried various things, but mostly we restart the machine and then shift the beans around or fiddle with the shield above the grinder. The problem clears after ~5 tries.
Still looking for a better solution...
Espresso coffee jamed between grinder and where it geos to make coffee now all that happens is it grinds and just water goes into the cup. Tried cleaning etc but nothing seems to work. Any advice....?
have you tried to clear it??
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