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Sony comp issue

I wanted to thank you for your help, it was helpful and i learned a lot
although the computer doesn't seem to be working, even after I've pressed F11, i think that the problem lies within norton, and i figure i'm going to get a recovery disk and redo the computer, even if most of my information is lost. I wanted to know, however, what were the free sites for the virus protection, so the in case the recovery works, i know not to put norton but something more reliable. But thanks again for all the information!!!

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I'll be happy to help. Malwarebytes is very new and seemingly very reliable program that scans for malware, spyware, virii, and does one heck of a good job doing it. Does not have to be registered as long as you don't need the Protection Module which in reality very few people need and so as a result is free for use. It also is very fast comparatively speaking compared to most other malware scanners. Another is SuperAntiSpyware ( get the FREE version, it is all you need ), it's is a bit slower then MalwareBytes, but works well in conjunction with Malwarebytes. Suggest you install both, scan and clean if you suspect any activity that seems suspicious and even if you don't suspect any activity as many malwares lie dormant and unnoticed by most antivirus programs.
The antivirus of choice in my opinion is AVAST HOME FREE, not the AVG that so many people are tricked into downloading because it is advertised so heavily. I've been using Avast for over 4 years now with no complaints, but as with all antivirus products I have tried, malware will sneak around it. And so the need for a the Malware scanners above as once the Malware scanners engage and starting doing what they do so well, a good antivirus will jump right up and join in the fight against the malware/virus. It's a beauty to watch all three programs going after an infection.
Now after the first scan and clean, reboot the computer and do the scan and clean at least one more time for comparisons sake and to allow some confidence in the better operation of the computer. Don't be afraid to do this more then twice if you feel you need to as it shouldn't hurt anything on your computer and should leave you with a computer that almost runs like new asssuming your only problem was a malware/virual infection.
Avast Home Free initial download give you 60 days of free updates, but a FREE registration gives you the next year and can be re-registered each year for free. Like I said, been doing for 4 years plus now. Website will explain registration process, simple as pie and you will love that fact that you did. I don't work for Avast, I just appreciate good software.
Personally if I were you, I would run this software now before doing a restoration just to see what it might find. Restoration of a system especially a Sony system is a long tedious operation best avoided if at all possible. Make sure you only have ONE antivirus product on your computer at a time as having two will cause conflicts and huge performance drag on the system as both antivirus products would be trying to gain independant access to files for scanning. Not a pretty sight and a huge P.I.T.A.
If you have problems de-installing Norton, come back as I will give you sites that will address that issue with Norton.

Posted on Sep 03, 2008

  • Ravel Lively
    Ravel Lively Sep 03, 2008

    Now back to ' computer not working '. It is very easy for me to get off on a tangent and end up missing the initial problem. Problem with being only one-eyed and somewhat overly-technical. Let's talk more about the original issue. You mentioned beeping twice and I told you that if were the case I would have to look up the Bios beep codes for your model and that required knowing for sure exactly which Bios producer was used in that computer.
    Are you getting any displays whatsoever, even in white tesxt on black background ( Dos-like ), initial boot of the machine?????.
    When I looked up Bios beep codes, I saw no mention of two beeps only, but I did see mention of two short beeps and a long beep being a video problem, so we need to exact when talking about bios beep codes. Not to much room for error here. A single short beep is normal and indicates proper posting of the bios during boot, i.e. hardware and firmware good.


  • Ravel Lively
    Ravel Lively Sep 03, 2008

    Angelkat, do you know how to get into your Bios setup? Use F2 very early right after power-on. Click it a couple of times and the system should go into the Bios setup routine. You will probably have to do this possibly several times to get the hang of how to do it. When in the Bios setup, hit F9 ( sets Bios to computer factory defaults ), then F10 ( saves the Bios configuration ), then Exit which forces you to save again, just say Yes and you will exit and hopefully the computer will boot normally and without incident.
    Sometimes this will fix a memory mis-configuration due to memory being added to the system. However if you have a true hardware issue with memory, video, or any other component, it will not do any good. However doing this might lead to a better idea of exactly what is wrong as different bios beeps might be indicated. Listen for short beeps and long beeps, and remember one short beep is normal meaning you should get a display in a matter of two to ten seconds at most.


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