Question about Jenn-Air JCD2389G Side by Side Refrigerator

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Refrigerators 5 years old refrigerator( two doors) started to accumulate snow on a back of a frizzier ,and because of that cold is not going to on a refrigerator side.Called technician ,spend $400 on a new defroster after 3month it started again,but warranty was on 3 month.So now YOU tell me what is wrong with a refrigerator

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Hi thanks for the question if the tech did change the defroster 3 monts ago he probably changed the right part cause frost develop-es after 1 week depending on where you live if you live in a humid climate then the frost will build up faster so you could have another problem i would check the fan motor in the freezer it can cause this problem thanks the appliance doc

Posted on Sep 18, 2008

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Refrigerator not cold turned up setting to 7 with no change however freezer is working well


Some things to start with. Defroster not working and evaporator is iced over. Fan that circulates air has failed. Solenoid on flapper that opens air passage is not opening.

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My kenmore side-by-side refrigerator is less than 4-years old. freezer works but refrigerator stde does not get cold. ice accumulates on lower vent in refrigerator.


all it does is the evap fan blows cold air from the freezer into the fridge section and returns through the bottom air vent,so if there's ice there most likely one of the doors was left open,check the freezer for frozen water droplets on packages or on the walls and shelves of the machine,if you don't see that open the freezer door,if you don't hear the fan blowing you could have a bad evap fan motor.if the fan is blowing in the freezer from the bottom remove the second draw or bin and put your hand on the back inside wall of the freezer,if there's frost or like snow on the back wall you have a defrost problem,bad defrost thermostat,defrost heater,timer or board depending on what model you have,if the fan is blowing and you don't see any problems that i talked about you could have a bad damper,on some machines there's a damper door that opens and closes to let cold air into the fridge section,if it's bad it won't open and no cold air can blow in from the freezer,if you think the door was left open,remove anything that's in the way,in the freezer side and the fridge side,shut the machine down or unplug it and with a hair dryer melt out the ice,don't keep the heat in one place for to long,you can melt the vent if it's plastic or styrofoam,after you think it's melted out start the machine and put your hand up in the left hand corner in the fridge section and see if you can feel any cold air blowing in,there could be ice up there too,next time send the model number so i can look up your model,on a side by side you'll find the tag on the right hand side wall in the fridge up near the ceiling or on the ceiling near the light.hope this helps,if you have another fridge you could move the food and just shut the fridge down with the doors open and let it melt out on it's own overnight.good luck

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1 Answer

Freezer was freezing up. Technician came and thawed it up and got it cooling as it should; however, the freezer is only getting to 40 degrees. It is not making ice. It is not cold enough to keep my food...


Hi,

Many times a freezer and/or refrigeratordo not work right because of a dirty condenser coil...there are also many otherthings that can go wrong. If you are hearing a clicking or buzzing thencheck out the last two tips.

If your refrigerator is running but warm, then...

Check out these tips that I wrote about that... it is a great place to starttrouble shooting your unit...and something that you can do rather then callinga repair person to do a simple thing for you...

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The freezer keeps on building up excess ice. We have turned down the temp but it does not seem to be working. Please Help!


MOST POSSIBLE YOUR DOOR SEAL IS FAULTY. WHEN YOU CLOSE THE DOOR OF YOUR FRIZZIER OR FRIDGE OBSERVE IF THE DOOR SEAL IS WELL "SUCKED" IN. IF NOT REPLACE THE DOOR SEAL.

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1 Answer

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Check to make sure the dispenser door is closing all the way and I mean ALL the way.
GE has had issues with the solenoid rusting out on those units and not letting the door close all the way.

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1 Answer

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There are a lot of things that could be the source of the problem... is there no cooling at all going on in the freezer? Is the back wall of the freezer cold? It could be anything from a fan, to the compressor, to the control board... you need a technician.

I would get on the phone with Sears, and explain the continuing problems you have been having, and they may agree to cover service.

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Amana DRB2101Aw1


Hi,

Many times a freezer and/or refrigeratordo not work right because of a dirty condenser coil...there are also many otherthings that can go wrong. If you are hearing a clicking or buzzing then check out thelast two tips.

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yhffg

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Jennaire side by side refrigerator


Check the back wall of the freezer for snow on it. If present you have a defrost problem which will reduce or cut off air to cool the refrigerator section.

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2 Answers

Hotpoint hss25gp Not keeping cold or freezing


Check and clean the condenser coils where heat is transfered to the room air. If they are plugged with dust it will cause your problem. Check the back wall of the freezer for snow. If snow is on the back wall you have a defrost system problem.

Mar 09, 2008 | Hotpoint HSS25GFP Side by Side...

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