Question about Sony Playstation 3 (PS3) Console

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Ps3 won't play anything

When i put in a disk, all it does is spins, In the upper right corner, it just shows the little disk thing rotating, and nothing happens

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  • Anonymous Sep 03, 2008

    Why can't I play any Games & PS3 disc starts & then stops

  • Anonymous Sep 03, 2008

    i insert the disc in the ps3 but nothing happens other than a little loading circle in the top right corner of the tv.

  • euniceM21 Sep 03, 2008

    same issue with my ps3 unit..what should i do? pls advise

  • captnmerica Sep 04, 2008

    i started getting the 800** disk read error codes and followed the advise from the Sony website. reset my system settings, unplugged the unit so it could go though a complete reboot, i even went and re-initialized the hard drive dumping all my data. once I reinstalled the factory settings the system failed to read the disk at all, no error codes...nothing. just the little spinning disk icon in the upper right corner.

    do i have to send this thing back to Sony? I have the 40gig spider man bundle.

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  • 344 Answers

Hello.
I'm very sorry to tell you, but your laser has died. You need to have it replaced by Sony or CAREFULLY do it yourself.

Posted on Sep 04, 2008

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1 Answer

Blue ray on ps3 went out


yup laser is done. direct replacement part # is KEM-400AAA if sent to sony the flat rate will be around 180. sucks i know. i sent mine in but it comes back with a little warranty. repairing yourself is pretty hard ive done it. hope that helps.

Jun 04, 2009 | Sony Playstation 3 (PS3) Console

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You damaged it, and your disks are scratched. How do I know? You just told me.

Apr 07, 2009 | Sony Playstation 3 (PS3) Console

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Disk rotating and a message "invalid disk"


you can try manually cleaning the laser lens ( gently wipe , do not press down hard , it is suspended by fine wires ) using a q-tip and a drop of that cleaning solution you got with the laser lens disc. ( fluff another q-tip a little ) then dry wipe it with another q-tip and try a disc.
you can look at the laser lens and see if you see the laser come on also to determine if that is working ( do not look directly into the laser ! )
if the laser works but it still does not read discs after cleaning it manually , then there is a problem with the focus coil on the laser or the signal board is bad

Jan 10, 2009 | Coby DVD-211

1 Answer

Disk rotating and a message "invalid disk"


I work for Coby technical support. Our customer service phone number is 1-800-727-3592.

If the unit is showing "invalid disk" on every disk that you try to play, unfortunately, the unit has developed a defect and needs to be replaced. Our warranty is 90 days from the date of purchase. If you've had the player longer than 90 days, I regret to inform you it is out of warranty.


If you feel this solution doesn't deserve a good rating, please let me know why so that I may better assist you. If there is anything more I can do to help, I will!

Jan 02, 2009 | Coby DVD-209

1 Answer

Ps3 won't play my ps3 disks or movies


sounds like the blu ray diode is burnt.
Send it to Sony for warranty replacement

Aug 30, 2008 | Sony Playstation 3 (PS3) Console

1 Answer

Ps3 won't play my ps3 disks or movies


Usually that means that the BlueRay drive is bad. You can replace the laser module to take care of it. THey are available on eb@y for $70 or so. Or you could return it to teh store, or send it out to Sony.

Jul 22, 2008 | Sony Playstation 3 (PS3) Console

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Ps3 problem loading


well my ps3 frezes like all the time and my disk r cleen tre to cleen lense wit a lazer lenze cleaner

Apr 22, 2008 | Sony Playstation 3 (PS3) Console

4 Answers

Ps3 disk reading error


Can you be any more specific? is this a problem with one disk, one type of disk or all disks? What is the exact error you are getting? Are you trying to play a game, play a film, play an audio CD or are you using your PS3 as a Linux computer and trying to open a data disk? have you tried more than one disk? Without specifics there's just no way to guess what the problem is.

Mar 13, 2008 | Sony Playstation 3 (PS3) Console

1 Answer

Can't play games


its a problem with the latest download update. sorry to say but its a job for sony as long as its still under warranty. just phone them up explain the probs your having and they will send you a new (normally reconditioned) unit out. i'm getting my new one tomorrow. upset it broke but sony's replacement service is very good.

Jan 15, 2008 | Sony Playstation 3 (PS3) Console

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