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Fax machine does not work. People sending faxes get reports of noisy line

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Are you trying to fax on a DSL phone line?

Posted on Sep 03, 2008

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Help with Sharp Fax UXP100 . When sending a fax they are going very, very slow. What should I troubleshoot? Thx


Check your phone line by removing fax and plugging a normal handset into the line socket and then listen to line. If a line has noise on it, it will slow transmission down, it can also cause wiggly lines on transmitt and receive, if this is the case, it needs to be dealt with by your phone line provider, just report a noisy line

Having the machine set to fine in transmission settings can also cause slow faxs, and a dirty scanner glass can also cause receiver image to have marks on received image but it is normally marks down the page

hope my good deed free for the day helps.

cheers

Soulvisitor

Nov 22, 2011 | Sharp Office Equipment & Supplies

1 Answer

Can't send fax. Getting transmission verification report stating NG: poor line condition/ out of memory. HELP!!


There are two possible reasons why your printer display the error message.

1. Poor Line Condition
- electrical interference on the line -Make sure electrical or electronic appliances do not interfere with the printer's phone line
- poor line connection - If you have a phone try connecting it directly to line outlet. Listen to the dial tone, if you hear noisy and static, then you will need to call your local telephone company cause there is a problem in your phone line. If dial tone is clear and stable then try checking the telephone line cord that you use to connect your printer from the line outlet, replace if broken.
- alarm system or another device on same line, these interferes with transmission / reception of the fax machine. Try connecting the printer all alone and then try sending a fax.

2. Memory Full
- There is no space to store incoming fax messages. Delete all stored fax messages.

Apr 09, 2011 | Brother MFC 6490CW InkJet Printer

1 Answer

Image on fax send report is set to off how do i change it to on so that i can fax out


The Fax report only tells you if the fax went through or not. The image on a fax report lets you quickly check the first page of the documents that were faxed (or supposed to be faxed). To get the image on the fax report, press Setup > Fax Confirmation > On Fax Send. Then select On for Image on Fax Send Report.

What you need is to test that your machine can send a fax. Make sure that the unit is installed correctly. Use the phone cord or adapter that came with the unit between the appropriate wall jack (on PBX systems for example) and the 1-Line jack. See the User's Guide if the phone is shared (voicemail, computer modem, answering machine). To test the unit, press Setup button on the Control Panel (the icon looks like an open end wrench). Choose Tools and Run Fax Test. This will check if the machine has a dial tone and can send information on the phone line. Use that information to troubleshoot the issue. For a hardware failure, cycle the power (turn off and unplug the unit) and check if there is a dial tone (I like an old corded phone for this test). If at all possible, if the test fax is unsuccessful due to a dial tone problem, disconnect all other devices on the phone line and retest. Then reconnect them one at a time to see which may be involved in the failure. Check that you are on an analog phone line.

Once you get a successful test fax, load your original (face down on the scanner glass or face up in an ADF). To fax from the all-in-one, enter the recipient's fax number with the keypad then press Start Fax black (or color as needed). (If the recipient gets poor print quality, adjust the scan resolution. This is under Options after you press Fax and then enter the destination number. This method also lets you chose when to send a fax.)

After you get the fax to work directly from the all-in-one, then you can set up the HP Solutions to fax from the computer.

I hope this helps.

Cindy Wells

Aug 09, 2010 | HP Officejet Pro 8500 Wireless All-In-One...

1 Answer

MY HP Fax machine won't send fax, sends error what is wrong with the machine it's a 2007 Model 1040. when I am sending the fax after one page it beeps a lot and then feeds the rest of the pages. then on...


You either have a noisy or Digital phone line.

Have your phone company check the line.

I have NEVER seen a bad fax modem, unless it was fried by a lightning strike.

Apr 28, 2010 | Office Equipment & Supplies

3 Answers

I'm getting an error mesage: ECM error on my Sharp AR-M207 fax machine. How can I fix it?


ECM (Error Correction Mode) is a feature common in most fax machines today. It helps to minimize errors while transmitting faxes over noisy phone lines.

1) Be sure you have the latest version of the drivers installed
2) Turn the fax off, then unplug for 10 minutes, turn on and try again. This should clear up anything in the printer/fax memory
3) Check if your phone line is unsually noisy when you tried to send the fax(es) that gave you the error message. If this is the case, a sucessful fax transmission will be almost impossible. You may have a faulty phone line or an improper installation. Either of these two should be fixed by your phone company. Also, most phoen companies can test your phone line (for fre) remotely to check for abnormally high noise levels.

Please, report back if you need further assistance.

My ID: alexocuello_

Mar 31, 2010 | Office Equipment & Supplies

1 Answer

We have a HP colour laser jet CM2320nf MFP and when we try and send a fax it comes up with error report Comm Error 345. Please explain


Check phone line. use a normal phone and plug into the same phone wall socket that the MFP is using, do we have a dial tone? Do we have a noisy line, any buzz or crackel will cause issues

If there is no dial tone ring line supplier, If it is noisy line do the same

Also check phone line is plug into "line" socket in the back of machine not "ext'

Also check no prefix is required to dial out, unit needs its own phone line..

Also try using resolution of fax as standard not fine, this requires less info to go threw the line

In Australia we have a thing called folds (fax online diag service), basicly it is a fax number you ring and the phone company who own the line send back a report, most times the issue is noisy line or no line available

hope this helps

Cheers
Soulvisitor

Nov 27, 2009 | HP Laserjet CM2320nf All-In-One Color...

1 Answer

Brother FAX-2920 sending-receiving problems


Make sure you are plugged into the LINE port of the fax machine.

Oct 22, 2008 | Brother IntelliFax-2920 Plain Paper Fax,...

1 Answer

Can't send a fax with Brother MFC-240C


Do you have DSL or any other kind of Digital Phone Line?

Oct 03, 2008 | Brother IntelliFAX 770 Plain Paper Thermal...

2 Answers

Fax machine stoped receiveing fax


First, check your fax's phone line. Put a regular phone on it and check for dial tone and line noise. If the line is dead or noisy, this will cause a problem. 
You can also try dialing your fax number from another phone and see if the fax unit picks up the line and starts initiating communication. (sounds like modem noises)

Jul 30, 2008 | Brother MFC-7820N All-In-One Laser Printer

1 Answer

Fax not clear


Noisy phone line can cause this or it could be drum cartridge or even fuser, check phone line for noise by listening to it, if noisy report it or put on required filter if using ADSL.

Also test machine when doing a copy, and when printing a report, is there a problem too?

without more info you fault is one of these.. line, drum cartridge , fuser or dirty scan glass (where originals are fed.)

Nov 08, 2007 | Panasonic KX-FL511 Plain Paper Laser Fax

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