Question about LG Microwave Ovens

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My LG microwave oven, purchased 10-26-07, is totally dead, no power. Purchased from Home Depot in Lenoir City, Tn. LG customer service gave me phone numbers of two repair service companies and neither one of them will service LG products in Loudon County,TN. Customer Service told me they would check around and see if they could find someone to fix my problem and they'd call me back in a few days. I have been looking at a 25ft. LG refridgerator with two doors at the bottom. I'm glad I found out about their service before I made that mistake.

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If I were you, I would go back to Home Depot and complain about the response you are getting in dealing with LG. They may be able to get an RGA ( return goods authorization ) and send it out to their repair place. Home Depot owes you at least that much since they are the ones that sold it to you. Check with the manager of their appliance department first ! ( bigtime hint to follow: It has been my experience that you wil get the runaround from each and every one of these suppliers.. not just LG.. ALL of them.. some ae a little better than others but by enlarge, they all _____ <--you fill in the blank.. Good luck my friend.

Posted on Sep 03, 2008

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Most manufacturers will allow you to sign an affidavit affirming that you purchased it on the date you say, then they will grant you warranty coverage based on that.

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Good luck.

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Most manufacturers will allow you to sign an affidavit affirming that you purchased it on the date you say, then they will grant you warranty coverage based on that.

Some manufacturers may use the serial number or date code to prove warranty status. I know for a fact that GE will.

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