Question about LG Computers & Internet
The drive will not read DVD discs. It will read CDs. I updated firmware and installed DVD codecs for Windows Media Player. When a DVD disc is in the drive my system tells me to insert a disc. The drive used to read DVDs and burn DVDs. It doesn't even recognize DVD discs that it burned.
It looks like you have a lens problem, DVD and CD use a different error correction and different track format.
A dirty lens can read CD but not DVD.
Tru first using a lens cleaner like this ones:
If it does not work you can try cleaning the lens directly with cotton and isopropyl alcohol, you will need to undo the screws at the button and to take apart the cover. Unplug power when doinfg this.
If it still does not work, since you aready reinstalled the firmware, the lens may be faulty.
You can order the lens pickup from factory and replace it.
Posted on Sep 02, 2008
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Dec 26, 2010 | Samsung (SHM522CBEWN) CD-RW/DVD-ROM Combo...
Feb 11, 2010 | NEC ND-3550A DVD RW Dual Layer Burner
Jun 15, 2009 | Gateway Computers & Internet
Mar 17, 2009 | ASUS (GENEIRC DRW-1608P BLACK)...
Dec 24, 2008 | HP Pavilion dv6000z Notebook
Oct 25, 2008 | Toshiba Satellite A100-S8111TD Notebook
May 24, 2008 | Computers & Internet
Apr 15, 2008 | Computers & Internet
244 people viewed this question
Usually answered in minutes!