I found my answer for the hp extended warranty involving the mother board.... it just took a while to read through on the logs..... end of story contacted HP they accessed my laptop and determined the problems of no wireless and lack of screen was a mother board problem and they are replacing it and included the shipping. Thanks to Stanis and a good forum to search for help....
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
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If your warranty covers hardware problems (Sorry, but I've never heard of a warranty that only covers software problems, so please check), I would advise you to buy the extended warranty. Since you acknowledge your lack of hardware skills, it would be a good idea.
Try wiggling the power adapter/cord at the point where it connects to your laptop (not too hard !). If your laptop goes off and on, your power jack is the problem. It is a part inside your laptop and would need soldering or replacing, which would not be something I would advise you to tackle.
If your power adapter/cord, battery and power jack are not the problem, then some other internal part is faulty, such as the motherboard.
So, my advice to you would be to get that warranty, if it includes hardware.
It could have happened due to an electrical surge . And the system board or the fuse box has to be changed . Customers are requested to buy extended service packs when offered. They helo you in a lot of ways . Even if you were in warranty it would not help because that comes under the accidental damage .
This unit should still be in warranty. If out of the first year warranty, HP has extended the warranty program for Video issues for a extra year from date of purchase. Register your unit with HP, if not already and email customer care and log your video issue, ASAP. I hope this has helped you.
HP offers an extended warranty for wireless problems, as well as power, startup and display problems. The motherboard problems are in the BGA (Ball Grid Array ). This is a video problem in the motherboard and the only fix is to remove the motherboard and send it out for repair. The average is about $100.00 with a 30 day warranty. Again, HP offers an extended 1 year warranty from date of purchase. If you have a logged complaint with HP within this period, email HP customer care and get on the good side of their tech, support. All the petitions in the world, wont do NODDA. Its worth a try.
if all else fails, Florida MotherBoards will go thru the BGA and other problems on the board. Ask for Edwin and Tell him John in Delray Beach asked you to call him. 305 804 8084.
Hope this helps you guys..
PS. What do you think, HP is going to refund your money for 3 million or more units ?
Email customer care and log a repair issue.
Sorry to hear about your HP problems with your DV2000 If you go to HP.COM and check the recalls and extended warranty. I some cases HP offers an additional 1 year from date of warranty expiration. or 2 years from date of purchase. If your unit has lost video, shuts down, won't startup.. Review, these areas under your model... Note....... Do not call HP if possible until you have found the needed information on your machine. 1. After you have your information, (A) copy it, (B) call on it. (C) Register your problem with HP and get a Trouble ticket on file. If HP is going to warranty to repair, they will issue you a New warrant for the New Repair, from the date of the New repair. Don’t waist time, one day can make the difference... Hope this information has been of help to you... John Ray P.S. Please check your LapTop battery’s for possible recalls. firstname.lastname@example.org Readers, please rate you Technician's Thank you.
Generally this type of problem arises due to Battey. But in u r case it appears like a Mother Board Problem.So u better to visit nearer HP/compaq Service Station u can extende warranty for another year if ur previous extended warranty expired within 6 months...there is a provision in HP Customer Support.
Apart from this You can buy third party Mother boards compatible for V 2000 in other Laptop Acessories store
This is why you get an extended warranty. I never count on the manufacturer of...well, anything to cover me out of warranty. HP's website is full of this information and your warranty info is there too. Plus, take a look at the service tag on the bottom, 1 year warranty stated clearly. Never a recall, a fix on failure that was only covered for a limited time.
The best thing to do for that particular model is to call HP tech support..........
They have extended the warranty.....but that too has expired...but that model is a such a lemon that HP has replaced most out of warranty boards.
I think there is only one other board that will fit in that case.....but I dont remember the model.
If you search deep on the net you can find that info.....
I just sent one back and HP was helpful.......but it depends mostly on the warranty date.