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When I connect the Hotdive 2.5 Sata ext inclosure with WD 250 Gb HDD, the R/W LED is a constant red. The drive icon is not recognized in either COMPUTER or DEVICE MANAGER.

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  • staubrj561 Sep 03, 2008

    When I connect the Hotdive 2.5 Sata ext inclosure with WD 250 Gb HDD, the R/W LED is a constant red. The drive icon is not recognized in either COMPUTER or DEVICE MANAGER.
    GINKO: Shutting both computer and ext enclosure down for 10 minutes didn't work.
    ESKE: tried 2nd drive, same results.

  • staubrj561 Sep 03, 2008

    Both primary HDD and enclosure is SATA, wasn't aware a jumper was used

  • staubrj561 Sep 03, 2008

    Tried all four usb ports (Dell Vostro 510 Laptop) same results

  • staubrj561 Sep 03, 2008

    Changed cable - Same results

  • staubrj561 Sep 03, 2008

    disk management doesn't recognize the ext drive

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Make sure your drive isn't connected to a USB hub.

Make sure you have an external power supply hooked up to it.

If that doesn't work, turn the power off for 20 seconds and restart it.

If you have access to the control panel go to administrative tools select computer management, select disk management and see if the partition exists for your drive as well.

Posted on Sep 03, 2008

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Hi,

If I may offer an alternative procedure:

  • physically remove the WD 250 Gb SATA HDD from the Hotdive 2.5 SATA ext enclosure, connect it directly to a free SATA port of a desktop PC;
  • borrow a spare SATA HDD and try it on the Hotdive 2.5 SATA ext enclosure. You could even try your laptop's own HDD (if SATA).
Both procedures would determine which is at fault, the enclosure or the 250HDD.

Hope this be of initial help/idea. Pls post back how things turned up or should you need additional information.

Good luck and kind regards. Thank you for using FixYa.

Posted on Sep 03, 2008

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Technician at your place is much advisable because all the experts advice should definately help u but nothing is going your way.as the technician at your place will be having all the require parts to be checked available with him and can replace and check what is wrong with the system.
thanks.
if helped please rate the solution.

Posted on Sep 03, 2008

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A: There are two methods that I have seen work for this issue:

Method #1:

  1. Go to Start
  2. In the Search field, type in: device manager
  3. Open device manager and navigate to your USB controller
  4. Right click the drive and select Properties
  5. Be sure that the option for "Write Caching" is enabled
Method #2:
  1. Navigate to Device Manager using the above instructions
  2. Right click and Delete all of your USB controllers
  3. Reboot Vista
Vista will recognize that you have deleted the USB controllers and add the new hardware back to your system. This may fix anything that had been corrupt.

Hope this may help;

Posted on Sep 03, 2008

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Connect your drive to your computer then after that go to control panel then administrative tools then computer management. Go to the disk management see if your drive is recognized there. If it is and no drive letter is assigned. Assign on. Sometimes Windows does not automatically assign drive letters to specific drives hence does not come up as an icon

Posted on Sep 03, 2008

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Try other usb cable...or put ur hardisk into other inclusure

Posted on Sep 03, 2008

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Try connecting the external enclosure on adifferent usb port the best on is the USB port behind your computer tower so it supply much higher power..

Hope that helps.........

Posted on Sep 03, 2008

  • Mark Gil
    Mark Gil Sep 03, 2008

    Did you try a different usb cable to connect the enclosure to the computer because sometimes this is a problem with the usb cable....if you already did tried it the the problem here can be the enclosure itself...

  • Mark Gil
    Mark Gil Sep 03, 2008

    This can be now a problem with the enclosure that you have better try a different enclosure so we can check if it will work.//

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Have you done the proper jumper settings on your main HDD
pls do rate the solution

thanks.
regards.
fixya expert team

Posted on Sep 02, 2008

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Hey,

Can you try another harddrive in the case, you may have a faulty case there, assumeing your harddrive is fine.

-Ekse

Posted on Sep 02, 2008

  • Ekse Sep 03, 2008

    seems you have a faulty inclosure replace it if you can. warranty?

  • Ekse Sep 03, 2008

    Also try another computer and plug it directly to the computer without any hubs.

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Try unplugging the computer from power, and the drive usb cable for ten minutes, this solve some problem on usb devices.

Posted on Sep 02, 2008

  • Ginko
    Ginko Sep 02, 2008

    If the reset did not work try using an usb powered hub in the middle, this sometimes fix the problem.
    If the HDD still does not work after the above then it is probably faulty.
    Here you can buy an USB hub: Linksys ProConnect USB2HUB4 4 Port Wired USB Hub

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