- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
first, make sure your Razr has no physical or water damage. If it's a T-Mobile phone, there will be a red sticker on the phone behind the battery. That indicates the phone as been exposed to water damage. Could mean the phone is shorting out on you. Now, I would suggest if the is NOT water damaged, to powercycle (turn off and on the phone) daily. Just off for about 30 seconds. Not long at all. If the white screen continues, do a master reset. Settings, -intial set up-master reset-code is 1234 or if you put in a different security code. This will work!
Hi, before sending it in or taking it to a
Motorola repair station, try this. Open phone turn it over so camera is facing you with finger behind and thumb of your right hand sweeze the area between camera lens and the vol up down button to reseat the ribbon connector that is located in that area between the cases. This worked for me and it is worth trying.
what you can do is buy a connector kit from a mototola place and connect it with your computer, then you will be able to see all the numbers on your phone, you will have to maybe manualy transfer the numbers but at least you will have the numbers